Reviews (100)
They are great. Everyone we have worked with is friendly, timely, and helpful.
Josiah and his team were on time, worked so hard in this FL heat! Communicated and answered any questions I asked on the Bosch system, great installation and also did a great job cleaning up. We are trying the Bosch system for the first time so time will tell……
Very professional. Nicholas was amazing. On time and explain everything before he start doing his work. Will recommend to everyone.
Anthony was very professional when he came out and extremely knowledgeable. I was very pleased with him and with this company.
This is the second time we have used Suntise, the first was for electrical work. They are extremely quick to return a call or reply to a message. I have found Sunrise to be reliable, professional and very upfront I will call on them for any future services I may need. Our technician today was Jason and he carefully explained what had been done and went over all the options available to us with our AC unit. I knew that the unit was on borrowed time and I asked him about financing. He took the time to talk to me, not pushy just very informative It was very.helpful and I will most definitely learn more about it. Thank you!
Came home the other night to a blank thermostat on our complicated multi-zone Trane AC system. Called a few companies and Sunrise was one that had first availability (same day). The gentleman on the phone initially, I believe it was Taylor, seemed really nice and he wanted to help me. Nicholos showed up at our house to service the thermostat and we are happy he did. He was awesome. He explained everything to me as he was doing it. He was very professional and really cared about our comfort. He got our old antiquated thermostat back up and running and flushed our system. He went over our options with us and explained in great detail. Ended up getting a new thermostat and so far it is working flawlessly. I would recommend Sunrise to everyone. They really seem to care about the customer and it shows in the work they do.
Nick explained everything and patiently answered all my many questions. I was totally pleased with his service. The person scheduling my service was knowledgeable and professional. I highly recommend doing business with this company.
Very pleased with the service I received from Sunrise. They were able to accommodate service the same day when most places I called had a 5 day window. My technician Jason was excellent. He explained everything in detail and was very patient with me and all my questions. Cannot thank Jason and Sunrise enough!
The 2 service people that came to my house were very professional as well as, polite. Thank u for great customer service!
Nick was able to fix my central unit SUPER quick. He was extremely personable, polite and professional. Excellent service and repair time!!! Could not recommend them more. Nick definitely took care of me and they’ve got my future business.
Sunrise H&A are a good value & responsive; and this service call was not different than past interactions with them. Jason was on-time, professional and efficient in his work effort.
Technician was very knowledgeable and fixed the gloged drain quickly. However I still feel that the 1 - 1/2 hour service call without parts was definitely not worth a $380 charge. Way, way overpriced. It's one service call I will never get over.
He was very nice. And up front on my ac unit. All he did was give it a tune up. And pretty much told us that we would need a new ac unit. And that we can make payment. And it was reasonable in our budget plan.
Nick was amazing! Very professional, polite and great asset to the team! If I need assistance with HVAC again, I will be sure to request him specifically!
Terrible service. I purchased a new HVAC in March 2022 and the "variable speed unit" has had nothing but issues. 15 months in and I'm on the second motor. My most recent issue was for a potential leak in unit (it was functioning fine but concerns about a leak). Service guy said it needed a new motor. Motor gets installed a week later and now the unit doesn't cool to 68 at night like it previously did (just one week ago). The inside control says it never gets off stage 1. Multiple service calls and today (2 weeks post new 2nd motor) I was told that my expectation that it cool to 68 at night was unrealistic. We are in the peak hot season the service manager said. Well, I can easily check historical temperatures (esp since it was working fine 2 weeks ago) and the average temps 5 days before and after the install are the SAME. It's actually been cooler at night given the recent rains. So their BS excuse is not factual and they've offer nothing else. I have a variable speed fancy system that doesn't go variable speeds it goes one speed (stage 1) according to the new control they installed with the unit. I would not do business with this company again.
Once again this company sent out a professional and fixed our AC when we had a houseful of guests on a Friday night. Thanks Jason!
Ryan, is very knowledgeable and quoted us a fair price. The work was done and we are very happy.
Nick came in for a free tune up! He was kind and professional and kind to my dog that barked the whole time he was here. We will definitely be contacting them for our future needs!
Nicholas is awesome! Clearly explains the proposal and works so efficiently
Nick W and Nicolos were excellent. Very professional, friendly, and great at what they do. Answered all questions in detail and professionally. I’m very fortunate for them both, and especially Nick W as my primary technician - Amar