Reviews (36)
Out of business. Filed bankruptcy. Bought out by Strada. Trying to get either the builder, Trane, or Strada to honor my HVAC warranty on a new build.
Is One Stop AC & Cooling still in business? I have a new build and AC not working again. This is the 2nd time in 20 months and its a new build in PSL.
DO NOT USE warning- One Stop Heating and Cooling are incompetent liars. They installed a brand new AC for our new build home but after monthly visits to fix the issue that was still under warranty, no real change ever happened.We got the run around with temporary fixes but still AC not working. Almost as if they were buying time until 2 year warranty for new build expires.
24hrs means always open...Sep 2022?
Made an appointment for the following day to fix my AC. They gave a 5 hour window of when the tech would show up. He arrived 3 hours past the estimated arrival window. They charged $220 for a capacitor (just the part) when a comparable part can be purchased for 1/10 the cost. My AC worked after the visit but it was disappointing to experience the 3 hour delay and extravagant parts charges.
AVOID! Unreliable company. You have to book them weeks in advance and then they never show up to the appointment. They don't even call to cancel, they just don't show up.
New Home Construction in Palm Bay, One Stop has stopped service (warranty) in the area and no longer responding. There should be a class action lawsuit against this for this.
When installed with my new home the back side of my unit had excessive spray foam and foil tape they state they no longer service the Palm Bay Area and that they are closing this office as of yesterday June 16th 2022. When you call their number they put you on hold and after 15 minutes they ask you to leave a message and call back.
Miguel saved the day! My ac unit was not operating properly and he was able to diagnose and correct the issue promptly. For everyone I was in contact with from One Stop, thank you for your help!
Good Services
Martin did a great job. He is very knowledgeable and efficient. We were very pleased with our service.
Woke up and the thermostat was not working, called One Stop (they installed my HVAC for the builder I purchased from). They were here quickly, trouble shot and fixed right away. Extremely nice. Absolutely recommend to anyone needing top notch customer service.
Fred completed a very thorough maintenance of my HVAC system. He was very communicative, knowledgeable, and compassionate. I highly recommend him. Thank you One Stop and Fred for such high quality service!
Nico was very professional and knowledgeable he know his stuff will use again if I run into air conditioning issues
I really appreciated the service professional coming out and honestly recommending I speak with the sales professional at One Stop before deciding to repair vs upgrade my system.
My AC is only 4 yrs old but had a problem. I had to wait a little while for the Part to come in due to COVID issues, but once it was in, I had Tech Martin out to the house and he put it on. When Testing it, he discovered a Second Problem, which he took the time right then and there to Fix. Martin is Highly Skilled. Glad he was on-the-job. Thank you One Stop!
Kevin is experienced and skilled. Like Santa he gets right to work
Terry came to the home and checked the bathroom vent ducts for both bathrooms. The air flow was poor for 2 of 3 vents. He was able to clear the problem and we are very happy. We just bought this home and it is just out of warranty, but we have issues. Terry was polite and answered all our questions regarding servicing. I will contact the office to set up a maintenance appointment and get a service contract set up. We are very pleased! - Dave and Nancy.
Miguel was awesome and very knowledgeable! Highly recommend this company and Miguel for anyone in the Treasure Coast area.
They were very responsive, worked late hours, and came within a few hours of my phone call that our AC was not working. I highly recommend One Stop!