Reviews (100)
Mykhailo is very professional, knows his stuff, explains everything in detail. Job well done.
This is an update (03JULY2023) as we continue to rely on Next Generation A&H for all our HVAC needs. A very satisfied customer to date and Chris continues to be the BEST. We have used Next Generation since December 2013 and have been extremely pleased with their service, responsiveness and courtesies. Their technicians have been knowledgeable and currently we can't express enough the courtesies, professionalism and knowledge of a supervisor, Chris. The owner, John has always been responsive.
Very good experience. Michael was very informative and honest.
The team was professional. The job was completed in a timely manner . I was given a good explanation of how to run the air conditioner and keep an up maintenance. I am happy with the value value and would recommend this company to anyone
Showed up earlier then scheduled in which was greatly appreciated. Great crew and owners as well
We are thrilled with our new air conditioning system. Next Gen Air and their team, including Mikell, Ben, and everyone in the office, were fantastic to work with. Their service and professionalism exceeded our expectations, and we will absolutely use them again in the future. We highly recommend them to anyone in need of HVAC services. Great job, Next Gen Air!
I would like to thank Chelsea and Chris. They fit me in same day my air went out and fixed it as well! I would definitely recommend Generation.
I can count on the teams at Next Gen. They are a reliable company and they are very knowledgeable. Thank you Michael & Ben. Edye too!!! The Mercier’s
Our drain was plugged, and our garage flooded; they corrected it in no time. However, once told the system had never worked properly since its installation by Star Service AC, they further inspected it. It took them no time to locate why it had never cooled as it should. It is a bit pricy, but having a unit that works as advertised will be nice. 😊 So far, we are very happy with Next Generation Air & Heat!
I called this company based on their reviews and was not disappointed at all. They were in constant communication with me. The technician Chris was very knowledgeable and did an impeccable job. I will never deal with anyone else.
Next Generation A/C & Heat is a fantastic company with knowledgeable technicians! They are always helpful and extremely responsive. Anytime I’ve ever needed maintenance they helped me quickly and with low cost. They have a great low-cost preventative maintenance plan as well. I highly recommend.
First we where visited by Ben, he was professional, polite and did not push any product on us we did not want or need. He explained our options and was able to get a tech to us the same day. Chris was very good at his job and trouble shot all possible problems with our AC unit. Hegave us all the options that where available to use and did not pressure us into a brand new unit. I strongly recommend using New Generation Air and Heat. I plan to continue to use this company for service and future installation. Thank you for a job well done.
I've watched Next Generation grow from a startup. John takes personal interest in how the field staff operates. This company demonstrates what it takes to last a long time.
Chelsea in customer service was extremely professional and helpful when assisting me through my options regarding payment for a service call. I appreciate her reaching out to ensure I was being told the correct details of the situation and how the process was being navigated.
Next Generation Air technician Chris Austin was very knowledgeable about the A/C system and was able to provide a very good service. I have been very pleased with the quality and reliability of this company.
We are truly pleased with Next Generation and our service person! Scheduling an appoint was easy with great availability. Our service man was knowledgeable and helpful explaining our options. Being new to this house it was great to have an expert take the time to explain the upkeep that will keep our system trouble free. He was so friendly, even our fussy dog liked him. Having a heads-up call when he was on the way was very helpful. Overall we are highly satisfied and will continue to use Next Generation.
Service Tech was efficient in completing the maintenance process and was helpful in answering questions giving helpful tips to keep my system healthy.
From front office to technicians, this company provides great service!!!
Very accommodating! Came out, diagnosed the problem and came back same day to fix!
I love this company ! Chris was our technician and very professional knowledgeable!