Reviews (100)
Sergio came to my rescue, he knew the complexity of the system and in short order said I needed a new blower motor. He replaced the motor and I was on the way to a cool home. So very pleased with all aspects of Sergio's service and thank you for providing his expertise.
Had a leak in the evaporator coil. They diagnosed it and replaced it. Service was excellent and professional.
Service with great and reliable highly recommend
Guy showed up at the very beginning of the time window they told me. I thought the service was expensive, but was happy it was so fast. BUT WAIT. I got a call a few days later saying they'd had a glitch in the system and overcharged me, and they sent a check in the mail, reducing the cost by nearly a third. So not actually very expensive, and I'm impressed with the integrity of the company. They could have kept the money and I wouldn't have been the wiser. Highly recommend.
Had a condensation pump leaking water on the floor late in the evening, but saw that Ken Williams was available 24 hours. Technician tried to repair pump to save money but had to replace pump in the end. Very competent and helpful and got our AC back on line. Works great.
Can't say enuff great job and quick show up time
I called and said I needed a new blower. I had already diagnosed it. You sent a guy out 2 days later who looked at it and said "you need a new blower and it's $79 for me to diagnose it" Then because of the weekend, I wouldn't know when it would be replace until the following week. Also the charge would be $899. I contacted a differ HVAC company and they showed up within an hour and replaced the blower the same day for $350. I don't call AAA and say I'm out of gas and they charge me $79 to diagnose I'm out of gas. The waiting a week to repair AC in Florida in June is bad business. Not a happy camper .....
The gentleman that came was very professional and answered all my questions.
They met my expectations, will use in the future.
I had to have a new a/c system installed & they did a great job & followed up personally to make sure everything went well & I was satisfied with everything. Thank you Ken Williams A/C !
Great service; have used Ken Williams for over 14 years, always excellent and timely help
I'm enjoying cool air again. The technicians were able to diagnose and fix the problem timely. I did think that $785.95 for the part (a blower motor) seem a bit high.
Tech Michael was very friendly and professional. Did a great job. House is nice and cool!
wonderful people to deal with, appointment was originally 2-4 but got called back and had someone here just after noon, highly recommend.
Excellent!! Always get the maintenance agreement you will be so glad you did! Worth it and no need to worry about expensive repairs down the road 🤗 thank you Ken Williams!!
Service and great technician!! Fast and friendly as usual!!
No other way to say this, after 20 years of having many other AC companies work here at my house for 20 years... Ken Williams and, in my case, his Tech Sergio Delvecchio are the best I've ever had...HONEST People FINALLY!!!, Quite frankly, all you need to know for your AC repair needs...the BEST I've found... When Sergio came, he saved me a ton of money after "another company's diagnosis" (name not to be disclosed) quoted me several thousand bucks for a repair and also a 3 week wait for parts...!!! From Mexico..!!1 Sergio fixed it in one afternoon and came exactly at the time promised... I am with Ken Williams for life..!!!! Can't say enough...Good people... Jim Innes Melbourne.
Totally excellent...Nuff said..??? This is my AC company from this day forward...
Ken and Meghan Williams are two of the most honest, caring and down to earth people who are very knowledgeable and efficient! They're technicians are prompt and their service is always up to par. I highly recommend Ken Williams Air Conditioning for anyone's Ac needs residential or commercial!
I get my AC maintenance twice a year. Previous AC tech retired. Looked for a local company and found Kdn Williams. Great choice. Angela, customer service, was great with all my questions. Mike, AC tech, was on time, professional, and explained all that was being done. I will spread the word in our community.