Reviews (67)
Great work! Definitely recommend this company.
James was great, very knowledgeable and extremely helpful. Highly recommend this company.
Great response time on the holiday weekend and great service from Mark!
Quick service - great prices - quality install.
Such great service , and fast!! Thank you!
After multiple attempts from different companies to diagnose and fix an intermittent A/C problem, we tried Professional A/C and Heating. They were very responsive and professional. They were able to identify and fix the issue within 2 days and were very communicative throughout the process. Very happy and would definitely recommend.
Fred and Luis were awesome had my UV light and Maintenance done in under 1.5 hours. Scheduled the UV Light the day of, and they showed up in under an hour. They were very punctual and contacted me the day before and the day of. Excellent company, thanks for Maintenance!
Great service by Jeff.
Muy bueno
They put a heatpumb for us over 2 months ago. The workers where fantastic. Follow up needs work. Cannot get them to inspect the unit an we have a airflow problem an cant get them to come back out. Also can't get the paperwork for the discount Duke electric offers. Made many calls an nothing.
I had an entire unit installed with another company July 1, 2019. July 10, 2020 my unit stopped working. Install company couldn’t come out for at least 24 hours. Called your company, same day service. Juan C. was prompt and showed me what needed to be done. He was thorough and found the issue right away and fixed it. Incorrect parts and poor wiring and loose fittings were the issue. He also advised me the best type of filter for my system which I hadn’t been told when the other company installed the unit. He is definitely an asset to your company. Thank you for your prompt service and reasonable cost. I also took a maintenance contract with you to avoid any issues down the road.
Fred was amazing this evening. I call with an emergency and he was here in a timely manor and had my house cooling with exceptional knowledge. My elderly father will be comfortable tonight thanks to Fred! I will be recommending Professional air to all of my friends and family.
The lady I spoke with on the phone really helped me on understand what was going to happen. She was very friendly and reassuring
Had an appointment yesterday for our ac unit to do diagnostic and nobody show up or call us to let know if will come or will cancel our appointment,when I called them on the second day the lady who answered hung up on me 3 times and after that she said that doesn’t have me on the schedule ,very unprofessional! Fake reviews and horrible customer services!
Called them on a Sunday, was told the diagnostic cost $110. They charged me for parts that are under manufacturer warranty. They put in a part that is not even needed. They charged for a starter and hard start $768. After the service call I called three other reputable AC companies and nobody charged more than $250. Plus they charged for parts that were under manufacturers warranty. Called them trying to resolve the issue, never returned a call.
Freddy awsome customer service. You gave me a great deal. Thanks
Freddy you did great Man i really appriciate the help.
Freddy your awsome great customer service. Thanks
Jeff you are amazing thanks alot for hooking me up awesome price .
Fredy good job buddy. Thanks for your patience you did great. Perfect customer service.