Reviews (100)
Gregory is just perfect He was here one other time and this time he knew where to go . Very quick service
Just used Gary Munson Heating & A/C for the first time for annual maintenance check-up. Gregory (tech) was prompt and thorough, and I am very happy with his service.
First time using this company and they are AWESOME! Called with an AC problem and they provided same day service, showed up on time and were great to work with. The technician was friendly, clean and hard working. Based on this experience, we will use them as our HVAC service and share this positive experience. Thank you Gary Munson Heating & AC!
The Gary Munson Heating & A/C technicians, Jeffrey and Bobby, installed a new Trane system for my home, and I’m very happy with the job they did. Both were friendly and professional.
Gary Munson Heating & AC did a great job installing a Daikin mini-split system. The new system works great and keeps that side of the house cool. Highly recommend using them for all your heating and AC needs.
I am giving 2 stars due to the service I believe we received. Unfortunately after over 20 years off & on of using Gary Munson Heating & Air-conditioning - I can not use them again due to the service tech that came to our home. The company is stating the employee is highly regarded with the work he has performed for other customers, unfortunately my experience/opinion is he was unprofessional & made inappropriate decisions in my home.
Jason was friendly and professional. Did a thorough inspection of my hvac system & even swapped out the filter that I haven’t gotten around to doing. Provided some great maintenance tips and recommendations to keep my systems running smoothly. Top notch company and customer service! Highly recommend.
Have been using Gary Munson for over 3 years for service and they have always done a great job. Yesterday they did a whole system replacement and I am impressed. I was an electrical contractor for over 10 years, and while I don’t know every technical requirement for HVAC I did work alongside them a lot. I can tell you this was a high quality installation.
Called 20 minutes before arrival. Once Will, the service tech arrived he explained what he would be doing and proceed to follow the process. Explained after he checked all equipment and tested everything was good. Offered a 1 year service agreement, did not push it. Will seemed to be very professional and did a great job of explaining everything. Very happy with service and would highly recommend to anyone.
Gary Munson AC fixed my malfunctioning Trane heat pump this winter. Fortunately the tech was able to bypass the EV board and allow the system to provide heat during several cold snaps we had in January and February. They have been our only HVAC service provider since we bought the house, and will continue to use their services.
Omar was very knowledgeable and professional. I would highly recommend using this company if you need experienced personnel for your HVAC needs. Solved my problems without any nonsense.
Two years ago this company replaced by old ac unit with a new model. It was a smooth process and they couldn't have been more polite or professional. This week they came out for annual servicing of my ac, and the tech was again helpful and professional. He answered all my questions and explained what I should do to keep my ac running at its best. Gary Munson was recommended to me by my neighbor, and I would gladly recommend them to others.
I just recently moved back to my childhood home in Orlando and it was in desperate need of being upgraded and many repairs to be done. Mr. Munson was a family friend and worked with my grandfather many years ago, so I called him when we needed a new air-conditioner. Mr. Munson himself came out to talk to me about my options due to the air unit being on top of the roof and the fact that I was going to also get a new roof as well. He told me about the newest technology of the split level air units from Mitsubishi, which would do away with the roof unit and central heat and air all together. I was a little unsure about it at first, but did some reading and read about its efficiency and lower cost in heating and cooling so, I went with his suggestion on getting the Mitsubishi split installed with the units installed in the bedrooms and one large unit in the living room which cools the living room, dining room and the kitchen. I could not believe only 4 units would cool the entire house, but I was wrong. The system is amazing and we only use 3 of the units most of the time. I can put the air on what ever temperature I want in my room and my uncle (who is always cold) can set his air on what ever degree he is comfortable with. On top of everything, our air bill is much lower than before. Super happy with the end result of the Mitsubishi, Mr. Munson thank you for steering me in the right direction and all your patience with me with all my questions and concerns. We are truly blessed with all the hard work you and your staff put into our home.. Many blessing to you and your staff Silvana and Tom.
I Called this morning from Colorado for an issue with my mother's condo A/C and spoke with Maggie and she had a tech out within the hour! Diagnosis was very quick by Omar and on his way to pickup the part needed he even got my 80yr old mother a sandwich from Arby's!! Talk about compassion and above and beyond service, WOW! I could not be happier that I called Gary Munson Heating & Air. Being so far away it really made my day to know she was well taken care of and pricing was fair! THANK YOU!!
I have used Gary Munson’s services in the past. My AC went out last night and I called this morning and the repair person, Frank, actually showed up a little bit early. He went above and beyond to get my AC back up and running. Thank you so much!
Every time I have had service from Gary Munson it has been a good experience. From the folks you speak with on the phone to the service providers, everyone is kind, efficient, professional, and good. I do not feel hassled, this feels like a small business ran with the customer in mind. Highly recommend.
Easy booking by phone. Knowledge representative, who explained the process. Service man was very professional & courteous. Helpful with understanding new thermostat & he stayed & explained everything.
These guys have been around a long time and we used them years ago and I feel like they keep getting better and better. Our Techs were SUPERB (Geoff, Cody) and knew what was going on and ours was a HARD install (older home and tight quarters). Super please and we asked for the Daiken brand and we love it. We also got the additional warranty they offered and it was fairly priced. We did not want to buy TWO new systems in a 120 period but everything seemed to fail all together. Glad we used Munson
Our upstairs AC went out on Friday night. I reached out to Gary Munson at 7:33am on Saturday morning and they had our AC fixed by 10:29am the same day. In a world where businesses aren’t returning emails or phone calls, Gary Munson provided some impressive customer service.
They responded quickly. The technician was knowledgeable and professional. I will call them again when I need service. I was very happy with their work.