Reviews (41)
The tech from Air Excel was on time professional and went above and beyond the service of what i expected. I will definitely keep using them and I will recommend them to my friends and clients. Truly great service. Thanks
Technicien dis a great job
Patrick and his team are terrific! I recommend them for any ac job and they are quick to come out if there are any issues with your ac
Patrick from Air Excel is a pleasure to work with and an extremely knowledgeable technician. He is polite, always on time and great with everything AC/HEAT servicing. I highly recommend AIR EXCEL!
Always on time, great price and excellent customer service
I am very satisfied with the service and I highly recommend them , They are my go to AC company, and I recommend then to all my client and friends
Great experience. Fast and professional. Will definitely recommend.
Very Responsive! Provided great customer service and was able to resolve the issue quickly.
Reliable, courteous and highly knowledgeable professionals.
Great customer service
Really listened to my a/c balance complaints. Explained issues and options. Very professional but friendly too.
They respond quick, and they are very professional
We’ve been using them for the past 3 years for routine service. They have always been on time, professional and very well knowledgeable. Our Carrier unit is about 18 years old and it’s still running strong. Nothing against the unit. It’s a testimony for Carriers on how great they are. But it’s getting time to get a new Carrier and only a Carrier. And that’s one of the many reasons I use this service company. Is because they are a Carrier Service dealer. You guys keep up the great work and hopefully I will be getting that new system soon. Just can’t let my old Carrier go. Lol
Great to deal with. Very professional & helpful!!!
Patrick was very patient with me and all my questions. He put me at ease with his knowledge and readiness throughout this process. I would definitely recommend them.
Highy recommend! They replaced our entire unit. They ran into an issue and stayed until it was resolved and my ac was up and running. They worked 9 hours straight to make sure that we had ac. Very polite and knowledgeable! 10/10
Patrick is always pleasant and he sure knows his stuff. I totally trust him and he does great work. I recommend him to all my friends.
Patrick has managed the maintenance of our AC unit for more than 10 years. He is an exceptional, trusted person and professional. Air Excel responds on the phone immediately to our request for maintenance checks. The office staff is friendly and professional. We simply have no worries when it comes to our AC needs because we know if something is needed Air Excel will be here quickly and on time. We trust Patrick's recommendations and skills. His actions demonstrate that he cares about us as customers and we appreciate him! Thank you!
Excellent service. Professional, on time, great communication. Fair price. Trustworthy company.
I've known Patrick @ Air Excel for 12 years. He has always been very honest and open about our AC system - what we needed to do to keep our system operating at peak performance to when service should be done. He takes the customers concerns into account in his decisions and I've learned if he suggests that a service or procedure needs to be done get it done. He will not oversell you into something that is not needed. His passion is to ensure you, the customer, are completely satisfied with the work and product that he's installing or maintaining. He is not a salesman, he is a Service Professional that puts service and his word first and foremost. Getting hard to find folks like this these days. Our system was aged however in good shape as a 2004 new installation. Repairs and maintenance were done annually however at this point in it's life it was time to replace it with new tech and lower energy usage. We've been in a Florida summer when a compressor failed and it's not fun when the interior of the house is hotter than a hot August afternoon. We noticed an uptick in our power bill and the unit was running longer to cool last summer - struggling in the Florida heat. It was a SEER 12 when installed however if you research you will find as the systems age that they lose efficiency from when they were installed -- We could feel the loss in our check book as the power meter spun.... We discussed our concerns with Patrick - humidity in the house and also temperature flux between the front of the house facing East getting morning sun to the back of the house facing West getting the afternoon/evening sun. A single stage compressor is what most of us are used to, ON it's cooing, OFF it's not nothing in between until is cuts back on and that is what we had. Basic system nothing fancy. What Patrick put together for us was a little more than we planned on spending however it's like night and day and we are very glad we took his advice. We went with a 2 sta