Reviews (100)
Robert and Malik performed my maintenance as well as cleared a clogged drain for me same day when I noticed my drain pan had 1/2inch of water in it - yikes! No one wants water damage and thankfully Oceanstate came same day and took care of the issue. Robert has visited me many times and is always a delight and Malik is training and did a great job. Oceanstate has been my go to for over 10 years and they always do an excellent job!
Robert and Malik were Better than Batman and robin. Great AC repair!
Thanks to Robert we will sleep well tonight. He and Maleek went above and beyond to get our unit up and cooling again.
Robert and Malik were great . They quickly diagnosed my issue and fixed it promptly.
Robert and Malik were excellent and professional. I will always recommend them for services on my air conditioner.
Robert and Malik did an excellent job they were thorough and efficient.
We have had Ocean State AC & Heating service for 25 years. Today Robert provided excellent service along with his HVAC apprentice Maleek.
Very positive very good people very thorough. I want to use Robert every time you come to my house.
We bought our unit in 2016 from Ocean State, we have done the recommended maintenance on schedule every year. Robert has primarily been our service technician during this period. Robert is very professional and an extremely knowledgeable AC tech. Our AC went out last night and I called this morning. Robert was dispatched for the repair. Robert had Malik (his trainee) with him, and they diagnosed the issue (capacitor) right away. Robert guided Malik thru each step in diagnosing/repair, and provided rationale to each of the diagnosis steps. Robert allowed Malik to lead the interactions and Malik was very professional. I have always had great experiences with Ocean State and their staff. I have followed their recommendations on products and services, and know with people like Robert and Malik I am getting the best value and service. Thank you again.
Robert and Thomas did an excellent job, solved the service problems and were extremely courteous and helpful.
Good work trouble shooter Robert (Technicican)with ocean heat and air he’s a good asset to the company! Good job Robert.
Robert had been to my house several times and always takes care of us professionally and friendly. Thanks! Highly recommend!
Matt was timely, professional, efficient, and personable. Highly recommend Ocean State and Matt in particular.
Robert and Kenny did a great job fixing our AC. Highly recommend 👍
Robert was amazing! Always on time and efficient! Extremely helpful and knowledgeable! Highly recommend! Thank you Robert!
Our tech, Robert S. did a bang up job as usual, getting us back up and running with cool air quickly. He’s very thorough and just generally all around pleasant to work with. Highly recommend
Robert and Andreas were very professional. Took the time to show me how to set the humidity and how to replace the filters. Thank you so much
These folks are amazing. They perhaps don't need my review because they already have 5 stars, but I feel compelled to give a shout out for their good work. AC was not cooling, called in the morning and had Robert Scarborough at the front door in the afternoon, exactly when they said he is coming. It did not take him and the other technician very long to methodically diagnose the system and identify the problem. Replaced the faulty part and we are in the cool again. Mind you, he did not say that the unit is 10 years old and needs to be replaced like the previous company who I used for years said every time I had them come over. Cannot recommend Ocean State AC more. They are the BEST in town.
A big SHOUT OUT to Robert and Andreas! I have been an Ocean State customer over 35 years and had my A/C unit shut down in the middle of the night. Robert diagnosed the problem immediately the next morning (faulty Inverter) and installed a new one the next day (covered by warranty, only paid labor). He also diligently installed a Voltage Range Monitor to prevent any further HVAC failure due to an unexpected power surge. As a Maintenance Plan participant, I also saved a significant amount of money on the total bill. No more 82 degrees in the house! A job well done, Robert ... you Da Man!!!
Just had two technicians stay very late into their day to ensure our AC was up and running. This is our second home that we’ve used Ocean State for and I can’t say enough good things about this company and their staff. They wowed us this time. Robert and Andreas you are both incredible. Thanks for all you did so late into the night. Robert has been my technician for going on 5 years and has always taken great care of us and is such an enjoyable dude to be around. Kuddos to you, Ocean State for finding/ keeping amazing people who represent your brand so well.