Reviews (35)
Jose was very professional, efficient and communicative. Great job
Lightning fast service. The best AC guys in the business.
Excellent and prompt service.
My air controller has been dripping in the kitchen ceiling. They installed a new drain line with a pump to resolve the problem
Knowledgeable, professional, and get the job done on the spot
I have been a customer of southern comfort air conditioners and builders for over five years. They are very professional, knowledgeable and very fairly priced. I’ve never used anybody else
Luis is the best! what a wonderful asset to your company.
The contactor needed to be replaced
He did evaluation on the unit
Great experience, he was on time and provided great service at a very reasonable price. I highly recommend this company
New ac unit great job
Good service. Will use this company again.
Amazing service, reliable on time.
My wife and I called this business when our HVAC system shut down unexpectedly. They came out and told us, to our surprise, that we had an electrical issue and needed to spend over $1,000 to rewire our system in oder to repair it. About two months later, we went to use the heater function on our HVAC which had never been an issue and it wouldn’t work at all. We called and emailed Southern Comfort and asked them to come out to inspect the unit for free since we were within our 90 day warranty period. They immediately resisted and became defensive about the issue being a “new issue” not likely to be covered by their warranty, which we found both odd and off-putting since they hadn’t even inspected the unit before asserting a lack of responsibility. To discourage us from having them even come out to our house to check on the unit, they told us we would likely be charged new fees for any such visit since they were convinced this was a “new issue”. We ultimately had to hire a different company, which company came out and immediately diagnosed the problem as related to the work Southern Comfort had done. In other words, it should have been covered by the 90 day warranty without question. I would never use this company again, nonetheless recommend them to anyone. They clearly did a shoddy job and then refused to stand behind their warranty. Color us extremely disappointed and skeptical of some of the other reviews left here.
Great and honest people here. They gave me a good estimate to change my water heater to tankless, and although it ended up being more than estimated, I still felt like it was a fair charge. I am pretty handy but I rather not do plumbing on stuff like this. The tank was under the AC in a small closet and I needed them to come take out the old one, and give me access to change the drywall around it, then come back and install the heater. They worked with me and we had hot water the same day. Luis and Analys? were friendly, super professional and very knowledgeable. Luis took the time and answered some questions I had and helped me through the process even gave me pointers on things outside the scope of what he had to do. He just is interested in making you get the best result. Really recommend it. (btw, I didn't get any discounts or anything to write this...it's bc I'm truly happy with the work).
Excelente service, very professional and knowledgeable.
José and Luis were excellent in the install of our new unit! Highly recommended!
Fast ,Great, Helpful
We recommend this business highly. Luis answered our call very fast (it was 9pm) Came by next day and gave us very useful information.Thorough in checking the unit, honest, and very experienced. Five stars without a doubt
I have been working Southern Comfort for 10 years now. They have replaced 11 units in my rental properties throughout Miami. Very professional and their work is high quality. I would strongly recommend this company for any Hvac work you need.