Reviews (23)
Terry the Owner is a true professional. He squeezed me into the schedule when my a/c went down. Took the time to explain the repair and showed me tips to keeping the unit clean. No over charges as we all expect and hope for. Thanks to Terry and staff. Frank Blaschke in the Falls area.
Henry came for annual maintenance when he discovered a leak in my trane ac handler. He was excellent at his explanation and his experience made me feel like he was the RIGHT person for the job. I hope all can get the same excelent customer service he provided me. Mr Harper you have good guy working for you. See you at the next maintenance service date.
Michael Gibbs worked on fixing our Trane AC. He was very professional and courteous. He took his time and made sure the issue was taken care of. He didn’t give up until he found a solution to our problem and we are grateful. Thank you Michael!
Harper's Air is extremely professional, honest and reliable. 10/10 Recommend working with them.
muy profecionales
I have given business to this company before, but never had the bad fortune of dealing with the owner, Mr. Harper. Upon arriving at my home and looking at my a/c unit, he told me I dealt with “junkies” and he had “a good mind to get in his truck and leave”. That “junkie” was my husband, who had inspected the a/c unit the night before when it wasn’t cooling. As I was explaining this to Mr. Harper, he walked out of my home and left, not allowing me to complete my sentence. Although his staff has always been extremely friendly, I will never give Mr. Harper business again.
Fernando and his team did an amazing job helping us pick a new Trane unit and installing it in a timely manner! I am so happy we went with Harper air. They were on time, and worked hard. I would highly recommend them!
There are not enough words to tell you how wonderful your staff was when they came to install new duct work in our home. They were all hard working men, and were focused on making sure our duct work was done correctly. They all own a piece of our hearts and we feel so blessed to have had them working in our home. They are the best ! And we feel so grateful for all the work they did.
Great service
I highly recommend Harper Air . Hereis the reason why I give them 5 stars . About 6 months ago they installed a new AC in my home. Everything was done efficiently by Harper. Unfortunately 6 months later the motor in the AC unit burned out . On a Saturday we called Harper . They came to the house and temporarily fixed the motor until a new motor could be installed . Two days later , on a Monday morning , we received a phone call from Harper to schedule the installation of the replacement motor . They were out to our house first thing Tuesday morning and replaced the motor ....NO CHARGE ! The reason I recommend Harper is because they stand behind their work and will fix and replace products whenever it is necessary . I’ve used Harper for years and would not think of going with anyone else ! Thank You Harper !!!!
Good guys, highly recommend. Called with problem and tech, Henry, was on site in less than 60 minutes. Very pleasant and competent. Will use again.
Harper’s Air fixed my HVAC unit. After they left, the unit was cooling again but the ducts were making metallic sounds. Called back for a check up, and got stood up three days in a row by Al and Marianela.
I had my issues in the past with them not showing up when expected but I made enough of a fuss and they listened and they did arrive exactly as scheduled today and resolved the problem with my Nest thermostats so I now recommend Harper's Air.
Do not use this company!!!! They came to my home installed a Trane unit and the technician didn't know what he was doing and it never worked properly. They sent more than 6-8 technicians to try to fix the problem and never did, asked the service manager to replace the unit and give me a new one and he said the owner Terry Harper said no. Went to see the owner in person, called him over the phone, sent him e-mails and owner avoided me. Know I am stuck with a unit that I paid over $4,500 that doesn't cool properly. Had to make a complaint against them to Trane and thinking of getting and attorney to sue them. Take my advise you don't need the frustration this company will give you, find another company.
Several weeks ago Harper's Air installed a new Carrier central air conditioner in our home. They did a great job and the AC is working beautifully. We plan to continue using them for all our service needs.
Highly recommend Harper Air!!! Professional, customer service on the spot!!!! Call Fernando, he will assist and get you connected to the right person. Wish all businesses would operate like this one!!!
Amazing company. Such a pleasure to deal with. I called because my ac couldn't keep up with the heat and Fernando came out the next day and told me it just needed a recharge and fix some leaky duct work. Doran called right away to schedule me for the next day and sent the tech, Rene. Rene was fantastic. Polite and super knowledgeable. Fixed everything right away. I would definitely recommend this company!
Harper's Air installed our A/C and the entire team including sales and technicians were all very professional and most of all clean. I highly recommend Harper's Air for all you’re A/C needs.
A number of years ago, Harper installed our Trane air conditioner. I noticed yesterday it wasn't cooling as well. So I called this morning. It's noon and our air conditioner is already repaired. Rene was on time, friendly and very competent. I highly recommend Harper's Air, Inc.
Harper’s Air is a professional company. They are always on time. Fernando Obeso always answers the phone and returns your phone call on a timely matter. We installed a Trane unit the XV 18 system and so far we are very happy with their services. I highly recommend Emilio. (He is one of their mechanics) He is patience, knowledgeable and courteous. After the unit was installed they came to our house several times to make sure that everything was working smoothly and properly. I highly recommend this company for the installation of your ac.