Reviews (26)
I needed the booster fan on my dryer fixed and the ventilation hose attached. The service person stayed in contact with me for arrival, and they got the job done quickly. Will use again in the future!
Have gotten two jobs done with these guys. Chris which I think may have been the owners son was the one to do both jobs, or organize it. One was fine but the other was recommended a replacement of an older unit with another refurbed unit. That unit is now spilling all over the place, a year later. Will not use Dade appliance again- I used another company recently and their service was outstanding and price more competitive.
If you are looking for a serious company, that stand a 100% on the warranties promises, DADE APPLIANCES is the one, Great service, fast response, on time. I highly recommend them!
Call them Thursday morning, Thursday afternoon Tony came out and looked at our 28-year-old obsolete central air conditioning. Gave a great price and said work would be done on Saturday. Crew came out 10:00 a.m. very thoroughly remove the old system and installed the new one. we were cool again by 4:00 p.m. . Simply outstanding!
Great service, sales and customer service. Recommended highly
My experience now twice with Dade Appliance has been great Tony the owner is very responsive and professional. Joseph and his helper (did not get the name) were efficient, knowledgable and carefull and cleaned up after themselves. Great company with great employees, that do a great job!
Unreliable and very bad. No need to waste your time with these. So bad. Was unprofessional and rude.
Not professional. You’re better off choosing an alternate service provider that is cheaper and more reliable.
Poor quality service. Aggressive and erratic driving. Bad customer service. Would not recommend.
If I could give this company zero stars, I totally would. We first started using them almost 10 years ago when we first acquired our condo, although many times their service wasn’t timely or the prices right. Nevertheless, we continued to trust their help and were too lazy to find someone better. They must have serviced us 10-15 times during the years without any major issue. Fast forward to now, having recently moved to another condo and undergoing the current situation of COVID-19 like everyone else. We are now renting, not owning, and called in last Friday because of an issue with our washer/dryer. We scheduled an appointment for the next available date, which later had to be postponed for lack of reply from our landlord as per our rental contract (with more than 24 hours notice to the company). We then later had to cancel the appointment altogether since our landlord did not approve of the company, unfortunately, and asked us to use another - which we did cancel verbally with Dade App as soon as we heard. That same day, our dryer blew out and flooded our apartment, at which point we decided to pay for the repair ourselves and called the company back, with a clear sense of urgency given the water running through our floor. Not only did they DENY servicing our unit, but the administrative representative, Susie, proceeded to call us back 5 more times (leaving 2 voicemails as well) to let us know how they would not be providing us services EVER again. I am not only very surprised from their denial of service, especially with a clear emergency and during a freaking pandemic, but frankly appalled and deeply bothered by the amount of phone calls we received and the arguments they kept trying to push down our throats as to why we had to find another company to work with moving forward. Honestly, I wouldn’t dream of recommending this company to anyone else, unless you enjoy subpar service with a side of harassment.
They are the best. Honest and competent
Always reliable and trustworthy! Have used them for years now aswell my mom.
Best A/C and Appliance company in Florida! They are quick and polite. Very professional crew who make sure they leave whatever they get their hands on working properly. They have a very knowledgeable group of guys. Highly recommend
Very honest, consistent, and prompt on their service.
Best a/c company in Miami-Dade, family business. All honest work, no run arounds, straight forward. Wouldn’t let anyone else work on my properties
Quick, fast and reliable service over and over again. I wouldn't trust anyone else with my ac units. Family owned and family operated.
Great team of professionals. 100% recommend.
If I could give ZERO STARS to this "service" company, I WOULD. The guy that came to fix my AC ended up charging me $45 to replace two batteries on my AC unit panel. He said this $45 charge was at a 50% discount because they normally charge $90. The worst part? He had been here just a week prior to fix my entire AC unit. SO HE KNEW WHAT HE WAS COMING HERE TO DO. As it was specified to him the panel read LO. Terrible customer service, terrible communication skills. Highly DO NOT recommend that you call this place if you need them to fix your air conditioning.
I have been dealing both as a contractor and customer with Dade Appliance and AC for about 30 yrs. This long term business relationship has been characterized on their part by reliable, responsive, consistent, professional service. I highly recommend this company.
Extremely professional and honest. Thank you for the great service you provided us.