Reviews (100)
Arrived ahead of schedule. Identified and resolved the issue promptly. Friendly tech. Thanks Anthony.
Sean the supervisor came out to do a follow-on inspection of my unit in Palm Bay. He found that the unit did in fact have a problem, pin pointed the issue, and adjusted my system to meet my family’s comfort. I really appreciate Sean for coming out and acting in great professionalism and expertise. I can now say I would recommend Del-Air and anyone from Sean’s team to service your HVAC
My AC at home stopped cooling. Called Del-Air for assistance, within 4 hours I had a tech on site and unit fixed in minutes... Tech double checked if all is working good and system all around for issues. Now the best part... it was SUNDAY!!! Try to find better service than that!!!
Jadon did an amazing job servicing my HVAC system! He was very professional, knowledgeable and respectful while performing the service! So appreciative!
Probably should make a change with who answers the phone since I was hung up on the first time and could barely hear the individual the second time.
Gave a time frame of anything after 12 but did not show up until after 5. Then the technician that came out took a part out and did not put it back saying we did not need .
Semi-annual service under Comfort Service Contract. Great peace of mind knowing that Del-Air has reported that my HVAC is working properly.
The experience was of excellence and with competence and professionalism. The technician was very knowledgeable and worked in an expeditious manner.
Purchased a new system from them in April 2022 for my upper level and had a very good experience, so when my lower level unit quit working last week they were the ones I called. Plus it was time for the annual inspection on my other unit. The service guy came out and got my old unit working but he said it wouldn't last long and should be replaced ASAP. He also did the annual maintenance on the new unit but didn't update the maintenance records in the thermostat or leave any paperwork stating that the maintenance service had been preformed. Then the Sales guy called to confirm my appointment and ask what type of unit I was looking for? I told him I was wanting a Trane unit to pair up with the one I bought last year. He told me that they no longer sold Trane systems. I said okay, I would still consider seeing what he had to offer. He then called me back a half hour later saying that he had noticed that the service technician got my old unit back up and running for now and the other customers he needed to visit had no AC at all so he wanted to focus on them and reschedule me for the next day. I agreed though I thought it was a little unprofessional, he really seemed reluctant to drive all the way to me from Orlando every time I had spoken with him. It gave me a chance to call around and find a more local company that could get me a matching Trane system like I wanted, and that's exactly what I did. It's getting installed tomorrow. Sorry guys, you lost a sale due to no longer selling Trane and for having salesmen pushing people off.
Anthony arrived early after I got a call that there was a cancellation. It quickly diagnosed the problem, a failed capacitor, replaced it and was completely done all within 20 minutes. Outstanding service, thank you!
Darrin was professional and was respectful of our home and instrumental on resolving our issues
We utilize Del-Air for annual service. Results have always been great, service techs friendly and knowledgable.
awesome service tech! very professional and knowledgeable!!
Courteous and efficient service to my HVAC
Explain to you how you can prevent some problems talking about the tech
We’ve had these guys out for some warranty work since buying our new house in spring 2022. Easy to schedule, technicians are well-trained and do good work - happy to have Del-Air as our HVAC provider!
The service technician was professional, and timely. He even explained a humidity function that I did not know the system. Had I highly recommend this company
I got an appointment the same week I called. They called to let me know when the technician was on his way and the time estimate was spot on. Anthony finished the tuneup on time and made sure I got the discount from the card they sent. DelAir installed my AC unit in 2018 and I wouldn't have anyone else!
First. I have a maintenance contract for which I should be reimbursed. The tech. Didn't come on time. Also, looked at the unit and couldn't do anything because the warehouse was closing and didnt have the parts. Kevin-Told me that the salesman was to come to give an estimate for the new compressor but didn't get here.the paperwork informed the tech that the unit was on the way out. So neither employee did anything. Nor did I get a follow up call. The general price quote was twice the price of the one quoted by another company. I will not be returning or recommending this company to anyone.
Technician Derek (hopefully I got his name right), is a very nice guy, friendly, knowledgable, and patient. He explained everything in detail, to include answering all my questions about the issue with my AC, and provided some helpful recommeendations. He took the time to ensure everything was working properly prior to his departure. Thank You Derek for replacing the dual capacitor, cleaning drain and pan and getting my system up and running properly. You're an awesome dude! Thanks for the great service!!