Reviews (24)
No B.S., quick, efficient. This company is now on my speed dial for the next time the Florida Summer gods decide to play pranks with my A/C.
Personally, I find these (very few) negative reviews to be incredibly out-of-touch with the experiences I've had. Mike and Courtney, the two I've worked with, have both been the most professional, helpful, and accommodating people I've worked with. They have bent over backwards to work around my schedule, work around my finances, and provide me with the absolute best service anyone could ask for. Custom Air and Heat is the ONLY company I will ever recommend.
My experience dealing with Mike the owner was horrible he told me it would be around eight or 9000 to do a system in my house said he needed $300 to do a heating and load calculation then took three months to get back to me with an estimate that was 12,000 and then refused to give me back my 300 after three months of waiting for an estimate I would never use this guy he is a crook
Poor customer service. Owner is rude bordering on hostile & impossible to deal with. AC I had a new Ac unit installed 11/18 & already having problems with it not properly cooling. Mike, the owner, was extremely rude, unprofessional & tried to give excuses rather then stand behind their work & product. Highly recommend you do not use this company
Worked with Michael for six years. I know him to be knowledgeable and fair. He does not cut corners, when it comes to air conditioning, do it right the first time, that is what I see in Michael
Very helpful and reasonable cost.
I called Custom Air when my air conditioner would not start. Michael responded to my home on the same day and fixed the problem (bad capacitor). Michael also took the time to measure the temperature at the air handler to make sure all was well. The service was excellent and the price was fair. I highly recommend Custom Air and Heat.
Mike and Cedric were very informative, timely and professional. They walked me through the entire process and explained everything in detail. I would highly recommend them!
Michael Hillger returns calls very personable and is on time. Fortunately I didn’t need any work done , explained how to operate new thermostat. Both checked AC systems and let me know their condition. Told me about monthly drawing! When my system needs replacing I’ll call them . I trust them
Custom Air and Heat is the best company to work with! They have installed all three of our AC units and we cannot say enough good things about them. Scheduling is easy, pricing is competitive, install is quick and the pride in their work is exceptional! We'll never use another company!
A/C blowing warm air. Custom came over to "repair", also gave me price on new unit. 3 to 4 weeks later, A/C doing EXACT same thing, warm air. Michael the owner refused to come back! Refused to fix again! Refused even to give me credit towards future purchase! REFUSED me any curtesy whatsoever, took absolutely no responsibility that I had the very same issue he took $310.00 to fix!
Two technicians came out today Micheal and Cedric. Very knowledgeable, explained what I needed and felt like I was getting my money's worth. Also, the girl at the office I believe was Courtney she was very friendly. Always stayed in touch and gave a courtesy call before the techs arrived! Very happy! Will be calling with future needs down the road. Thanks!
Nice people good service
Mike and his people will be the best choice you could make to do your air and heating work. Great people and great work with a fair price.
Fantastic service! Was at my place within an hour upon service request. Diagnosed issue within 5 minutes, unbelievable!
I will be handing out custom air cards to everyone very reasonable prices along with very knowledgeable staff thank all of you
Mike has taken care of our a/c needs for years - he is fair, dependable and knowledgeable. He and his crew recently installed a brand new unit in one day with exceptional service once again. We would highly recommend this company to everyone with any type of a/c repair or replacement.
Needed a new AC unit. Checked all over for prices and references. We were lucky to stay with Custom Air and Heat Inc. The best price, a great quiet and money saving unit. Excellent labor work. Highly recommended!
Appointment was right on time, nice and great work!
Complete new Install- Good Pricing, Excellent work . I have been here over 30 + years, Very happy with Custom Air and Heat inc. Honest and very efficient. Definitely Recommend. Thank you Guys!