Reviews (44)
Do NOT use this company. They installed ducts and said they would remove the old ducts. Left all the old ducts up in attic. The technician was VERY bothered to be on that job. I had to cancel service contracts with them over this.
I came home from work and realized that the fan was running on the ac, but it was 84 degrees in the house. I use B&B at my office so I called them. It was after 6 and within a few minutes their tech Mike called. I have hydrocephalus and not having air would be miserable for me. I told him my issue and he decided to help. His professionalism, concern and understanding was amazing. Not only did he fix the problem, he checked everything out to make sure it didn’t happen again. This is what happens when you have a company who cares about customers and have employees who care. You need HVAC systems or have issues or repairs, calling B&B will be your best call.
My name is John and you are a disappointment! Because my family was able to work with the local government to help get a new AC unit, LARCON, B and B will not help us replace the bad unit B and B installed. Don’t use them! The last call with Roland, he told me to call his competitor? Really?
B&b air conditioning did a good job and my air is running nearly too cold. LOL
Roland and the crew at B&B air conditioning are Lifesavers, I had an emergency, and as a referral coldcall, he was fortunately able to dispatch a tech that was in the area driving from one job to the next. They busted there butt to provide rapid service, and John the tech was on the spot, his knowledge and professionalism was first class. I was not giving a pitch for additional work, however, we will be only using B & B in the future...first class customer service and talented technicians . They exceeded my expectations, and I am grateful for the referral I received from a long time valued costomer.
Company does not follow up with complaints. Ac Installed 4 years ago and company never fixed problems that I had from the start. Now they won’t come out at all because they didn’t like that I got upset because they weren’t taking care of the problems they created. Don’t use this company!!!
Had an emergency and on call evening person did great. Troubleshoot and up and running.
Adrian was kind and proffessional and told us the problem right away.
Shoutout to B&B air conditioning and heating! Top job installing my thermostat in my house! Was able to get the same day service and he show up precisely on time was in and out very quick professional job!
Alex the technician was thorough and explained everything he was doing. Very professional and courteous.
They were very helpful & very professional.
Thanks to B&B Air Conditioning I have a happy home! The staff was very professional, on time, great price and cleaned up afterwards. I would recommend B&B to anyone that asks !!!!!!
Do NOT use this company. They replaced my ducts and it has not been right since! They came back multiple times to try and fix it but only made it worse each time.
I highly recommend this company for fast, friendly, professional service. My techs name was Danny. He got here even earlier then I was told, he was very professional, friendly, knowledgeable and fast. He figured out the issues and had my A/C fixed and working fast. The price was extremely LOWER then I thought and he was very patient with all my questions! I HIGHLY RECOMMEND this company!
Foul language in the open with not a care in the world. G—D—-F———ing every other word and in every sentence used to his co-workers. I couldn’t stop the work quick enough very disrespectful for me and the community that may be walking by… uggh !! Next I suggest pay the difference in money. This is not over…. Started at 9 am I’m still here and the foul mouth keeps going .
DO NOT USE THIS COMPANY. I would not recommend them to anyone. It is unbelievable that this business has “good reviews” on google. I’ve called this company multiple times over a 3 year stretch and every time they find a way to mess something up and or be very unprofessional in their approach. The only employee that tried to help was Karen in the office only to be overruled by the “office manager” that wouldn’t even make a call to personally take any responsibility. Each step of the way, they have been horrible. From poor quality fixes, to being yelled at by Rowland from their office, to the “manager” of the company not backing what they were suppose to install, and the tech Alex not being able to hold up his end of the fixes. After spending thousands of dollars with them, they refuse to step up and take care of expenses that resulted in them not doing the job right the first time. AGAIN, DO NOT CALL THIS COMPANY FOR ANYTHING.
I had been looking for a company that does work on Gree mini splits and saw their sticker on a unit during an open house. I called them when my unit was leaking and they were able to come out that day to fox it. They explained everything and showed me the issues. GREAT JOB!!
Very helpful and professional!
The technician, Alex, was knowledgeable, professional and went beyond in his repair and maintenance of our A/C. Best service call we have ever had for any house problem.
Excellent service. Wore masks. Friendly, on time.