Reviews (100)
$385 and a few days later my leaky shower head remains leaky. 🚩The first red flag was when the plumbing department couldn’t provide an estimate or quote before coming to inspect the issue. 🚩Then my girlfriend tells me the plumber had to FaceTime multiple people to help explain how to remove the faucet. 🚩All that he could do was clean the valve as they needed to order a new piece and that would require a second visit (starting at $200) 🚩We were told Raircon would send a receipt and quote via email to replace the valve but that still hasn’t arrived 🚩l called customer service and was transferred to a woman that could not speak English. So she asked me to text her my problem so she could translate it and get back to me 🚩 I never received the information after reaching out. I called again, they put me on hold and hung up Overall this is been a terrible experience and big waste of money. Nothing was fixed, the problem, persists, and the company is not communicating with us
WOW! Excellent service! What a gem!
Have used the plumbing services with this company in the past with good results. However lately the company's customer service level dropped to a complete disaster. The various departments don't coordinate between each other; I tried 3 different times to get plumbing work done and new AC installed; no one even bothered to get back to me with the price. As a real estate investor and owner of multiple rental properties in Dade and Broward counties I am crossing this company off my list of reliable vendors.
DO NOT USE. They are scammers. Please investigate, you will see plenty of cases like mine on line and they are true. Raircon is a scam, they will install faulty equipment to scam you into paying for their services over and over again. I bought an air conditioning unit for my condo at nearly $5000 cost in 2020. less than a year later it stopped cooling. They came and repaired it (to be fair, for free) and admitted it was a faulty installation and the unit was leaking gas. Now a year later I had exactly the same problem again. I called an alternative contractor since I don´t trust Raircon any longer and they confirmed that there was a gas leak on the valves, not anywhere else. They also confirmed that kind of leak is usually intentional, left by the repair service so that the client has to call them every year. I called them to take care of the issue and they refused to come unless I pay them $220 in advance.
Very disappointed. In 2018 they charged me $1600 to install a tankless water heater which recently stopped heating (April 2022). I asked them for help. They responded they would not service the tankless heater but they would be glad to quote me a new one at $1300. I have used them for plumbing and a new AC they sold and installed for me and I’m not happy with them. Something happened to them after the pandemic. Not the same company and people.
Don’t waste your money calling this company. 15 days after getting charged $550 for a plumbing service, the problem has resurged and they’re stating that THE COMPANY GIVES NO GUARANTEES. They are quoting us another $480 to come and solve the problem that they DID NOT SOLVE in the first place.
UNPROFESSIONAL!!! Came to my house for a plumbing emergency and told me give me a few hours and I will get you a quote. Forgot to call me back and when I called and sent texts they were all ignored. Wasted a week with a plumbing emergency dealing with this unprofessional business. Worst part it’s Hispanic owned and I’m Hispanic lol
From the very beginning the customer service was horrible. Not friendly and when asked if they could call me back, they never did. They scheduled a plumber to come between 2-4pm and at 4:03pm they call me to say the plumber had an emergency and wouldn’t be able to get someone out here. I took the day off to be able to be present while the person worked and they do not take into consideration people’s time. Worst customer service ever.
I had scheduled a certain time for an appointment and they came 6 (yes, six!) hours later. At least they solved my problem.
Good company great service.
Awesome company congratulations
The service was great and the price was definitely worth it. I found a new go-to a/c repair company.
Great service and work ethic with attention to details great people highly recommend them
Very reliable and trustworthy amazing service
My air conditioning unit broke in the middle of the night. I called and left a message, and my call was answered within seconds. Absolutely the best customer service I have ever received from an air conditioning company. They arrived the next day on time. They fixed my unit in just 15 minutes. They were very polite and well groomed. I will definitely recommend Raircon corporate conditioning services to all the people I know!!!!! Thanks again!!! Soooooo Muchhhh!!
Great customer service and very genuine!
Amazinggg service And highly recommended
Great company highly recommend friendly service!
I am not usually one to make reviews but Raircon has been a company that has completely blown me away. They not only know how to handle emergency situations regarding your air conditioning, but understand what is costumer service. They are always there to help and understand the stress you may be going under regarding your broken air conditioning. 10/10 would definitely recommend to others!
honest and great service