Reviews (100)
First time using them. And they were very nice. Didn't try to sell me a new AC when I didn't need one. Jack, was The AC Tech That came out to see me?
Serviceman came out today to do maintenance. He was very polite, did the work, kept me informed the entire time. This is a great company.I have recommended them to my entire family & we have used them format least 20 years.
I just had my yearly maintenance on my Trane A/C. Everything went well and Ernie did a great job. I was concerned about some potential problems and Ernie went above and beyond to assure me everything was fine. What a nice helpful person. Thanks United A/C.
We have been United customers for over 10 years and wouldn't use anyone else. They are the best - thanks!
Have had very good experience with United Air David has always done an excellent job with our unit!!!
United actually installed my system back in 2014. Recently had a blower motor fail and they knew it was still under warranty upon arrival, before I even mentioned they installed the system. Honestly I hadn't even thought to ask if it was under warranty thinking it was parts covered for 5 years, not 10. It did take quite a bit of time to get the part from Tampa to St Pete, unfortunately, and then 3 days for the appointment to replace, but we know we aren't the only customer with an AC problem in Florida. The tech (David) was very professional, quick with the repair, and took great care in the house. He was also able to arrive earlier than the scheduled time so we got cold air running before late in the afternoon! Overall we were exceptionally pleased with United.
I’ve had to call United twice in the last week…Both times United sent out techs within a few hours. The first visit required replacing 2 parts of the condenser. The 2nd visit was due to the air handler not working. For both visits I was blessed to have friendly, professional techs that kept me informed throughout the visits.
Shawn was very nice and checked out my system and answered all my questions
Always professional, competent, prompt, and fairly priced. Will use them for all our HVAC needs. Purchased a new system and even the inspector commented on what an excellent installation it was.
I recommend this company. They always do an awesome job in maintenance. The certified technician (Jack) was friendly and knowledgeable. Thank you United Air.
We purchased a Carrier Ductless A/C unit and had it installed the end of Feb. of this year. We've had some cooling issues with it, first there was a freon leak so they added freon. The next time same problem or at least similar problem so they came back and adjusted it again. Today same cooling issue so they came back and said that there was too much freon so they had to adjust it again. I hope this takes care of things because it's only going to get hotter in the coming months. The service guys are real nice I just don't want to see them every month.
I have been using United for my home air conditioning for 4 years. That was after giving up on 4 other companies. United is professional, solves the whole problems and always very polite. I recommended to the board of my condominium to use them for chillers and Aaon units. They have addressed major problems at very reasonable costs that have plagued the building for years. I highly recommend them for both personal and commercial AC and Aaon service and maintenance.
United Air Conditioning installed our new A/C system three weeks ago. The project went very smoothly from estimate through install. We are very satisfied with all aspects of our new system. Just a few days ago, on a Saturday, an error code displayed on our thermostat. After monitoring this for a small amount of time, it became necessary to call for service. The service tech was onsite within an hour and quickly rectified a loose connection within the A/C system getting us back up and running within minutes. We are very pleased with the service and support we received and highly recommend this company.
United Air Conditioning installed my AC last May and came to do a one-year free maintenance check. Technician Ernie was professional, friendly, knowledgable, and informative throughout his work so I understood what he was checking for and how to best maintain my unit.
We have been customers of United Air Conditioning for many years. Their service technicians are professionals who know what they are doing. They are always responsive to our needs and provide quality service.
Started using United after they idenified a smoldering fire in my daughters house. Purchased a new AC unit almost thee years ago. They stand behind their products, they stand behind their repair, and their service people are ALL exceptionally skilled and qualified. Michele & Dianne in the office are Customer Service Pros!
United Air Conditioning does an outstanding job of air conditioning maintenance. All their representatives are professional and very knowledgeable.
We had a yearly maintenance call 2 weeks ago and the tech said everything looked good and clean and no blockages in the drain line. Today, 2 weeks later we had another service call to correct how the drain line was originally installed so it was easier to get to and change out the filter. Mike was very professional and thorough however the tech that was here 2 weeks ago, not so much. Today Mike told me the drain line was plugged up and he had to clean it out. There is no way it got plugged up in 2 weeks since the last tech was here. I don't think the previous tech did as thorough job as Mike did. Also Mike corrected some sloppy work the previous tech did with electrical tape. He also recommended a different size filter that may be easier to install and replace when needed. All in all I wish Mike would have come out to begin with.
Technician was good, but 2.5 hours late for appointment.
This company is wonderful to work with. They are very responsive and knowledgeable. I highly recommend them!