Reviews (40)
There's a reason why there are so many bad reviews against this company. If you are considering calling, don't do it. Get someone else with a better reputation. In December of '22, Air Assault was working at the condo complex on 1130 N Lake Parker Avenue. After they finished moving our unit on the roof, the tech could not get it to work again. The tech claimed he had checked and spent considerable time troubleshooting. His answer to the problem was to get us to pay $2,300.00 for a new compressor. I called and hired our local Air conditioning and heating company, and they came out while Air Assault was still on-site; he checked the connections and corrected the problem. We never got refunded for the invoice attached, as this was something that Air Assault should have apologized for and addressed.
This is a terrible company. Their work is very shady. DO NOT ISE OR TRUST THEM
This company put in my brand new AC unit just well enough to get past their 60-day warranty INCLUDING ZIP TYING PARTS TOGETHER so they can tell you to kick rocks once the parts start breaking a year later.
They don’t return phone calls.
I am very satisfied with Airassult, called them and was told they could possibly be here today between 1-4. They called prior to 4 to advise that they were still on another job but would be out first thing in the morning. They arrived first thing in the morning, found the issue and gave a quote. Returned within the hr with everything needed to replace my central air system. Was fast, efficient and affordable. Anything happens again they will be the first I call.
Air assault personnel were very helpful with questions I had about my AC unit very polite and very professional
Great Company.
Great company
I live in an apartment complex and this company replaced the system in the building next to me. I noticed the techs throwing old pieces from the ac install in the lawn of my building & figured they were just working & will pick up after themselves later on.. not the case! These people left many parts & pieces in front of my building three days after they were here. There is an Old condenser unit in the grass & an evap coil laying on the ground in front. Super tacky & unprofessional of them. I would not recommend.
Steven and dalton did an amazing job! I called air assault a week or two ago hoping they’d help me with my system because it wouldn’t turn on. Not only were they on time but they did an amazing job. There was no hesitation when I asked them to check something. Steven was very polite and answered questions I had. I will be using air assault for my future AC and heating problems!
Quality service at a reasonable price. Has always worked around my busy schedule and Unusual needs.
Stay away from this company. On December 31 I called them to come a check my A/C unit because I had no heat and the reason that I called them was because they were the ones who installed the unit to begin with. So they came out and checked the unit and said they will come back because a part was needed to be changed. So somebody named Mike called me and said that the technician found some chewed cables and that was the problem and that it was going to cost me $375 to do the job. I told them to go ahead and do the job. I was assuming the whole cable was going to be changed but they just cut a section and replaced it. They also took the thermostat because they said it was the problem too. When I came back from work and checked the unit for heat, guess what? No heat, they did not fix it. I called them on the second to let them know about the problem , they never called us back. On the third another called was made and no response at all, until now we have not heard from them. They have lousy technicians and irresponsable ones. Please do not let this company come to your house because they will rip you off!!!!
Air Assault is an amazing company with an amazing work crew. They do too notch work in a timely manner.
The original install of our house's wiring was done incorrectly and was popping circuit breakers. Kyle and Blake from Air Assault came out the very next day and did a fantastic job correcting our problem. They were very courteous and professional.
Fast and reliable. Competitive prices.
Apartment managers... PLEASE stay away from this company. I had a new unit put in my apartment on September 5th, on September 25th, I came home from work and my apartment smelled like fire. They left a live wire in my AC unit that ccould've caused a electrical fire!!! Not only that, now they are telling me that I had a leak and was out of.refrigerant How is at possible the unit was brand new. Horrible company. Their HVACS are incompetent. My apartment complex needs to find better Ac contractors. Never use this company. I've also made a complaint to the better buisness Bureau.
Unbelievable I have a warranty on my ac it started messing up. Someone came out looked at it and switched a wire to “bypass” the motor while a new board came in. $75 charge for a 10 minute visit. Plus they want to charge me $250 for a board that cost $68 through the actual ac maker. Oh also that was over two months ago and still no one has contacted me to replace the bad part. DO NOT DO BUSINESS with this company!!!!
One of the worst displays of AC knowledge I've ever seen. Their incompetence has cost me over a grand and my AC still isn't fixed. Here's a tip management if you're reading this; answer the phone during office hours or hire someone who can. I will never use this company again.
Very responsive and very informative concerning HVAC systems. They always explain the issue in detail and and offer different solutions to fix an issue. I was so impressed I also purchased a new unit too!
After keeping my 17 year old system running for several years past its life expectancy it finally quit. So I called Air Assault A/C and the next day I have a brand new system installed. The guys were very professional and courteous. I highly recommend giving them a call for your A/C needs