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R & R Heating & Cooling of Polk CO Inc

★★★★½ 4.6/5 (43 reviews)
15 N 3rd St, Eagle Lake, FL 33839 (863) 293-8515 Website
R & R Heating & Cooling of Polk CO Inc

Reviews (43)

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J Brown
★★★★★ Jan 20, 1970

I would highly recommend R&R Heating & Cooling. They came as soon as they could. They were friendly and professional and very knowledgeable. Also, they did not overcharge me but were very reasonable. I will always call them for my air conditioner repairs.

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Jessica W
★★★★★ Jan 20, 1970

Friendly staff and great prices. Have used them the past 14 years.

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L Nietzer
★★★★★ Jan 20, 1970

This is the most honest company that I have used in 10 years. I was told I needed a new air conditioner by 2 other companies. My unit was only 5 years old. RandR came over and cleaned all the duct work did some maintenance and told me there was nothing wrong with the unit and it was a very good system.

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Shivanie M
★☆☆☆☆ Jan 20, 1970

The technician Clayton came out to “fix” the unit and changed a part but it did not fix the issue. The unit was still not working and so Clayton offered to come back the next day and he did not show up. The service was extremely unprofessional. There was no AC for several days because of this. Another company was contacted and within 10 minutes they found the issue and fixed it same day.

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Riley Groover
★★★★★ Jan 20, 1970

Definitely enjoy the overall friendliness and work ethic of this local business versus chain businesses. Staff over the phone were very friendly and super quick to find a time that worked for me. Tech Clayton was energetic and super knowledgeable about the line of work he's doing and got my system running within 15 minutes of being there! From call to back cooling within 24 hours!

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Genny Frillman
★★★★★ Jan 20, 1970

Absolutely wonderful service! Great people.

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Derrick Gainey
★★★★★ Jan 20, 1970

The technician showed up on time, she kept us informed throughout the process, excellent job on the repair and the AC is cooling like it did when we moved in 5 years ago. She had wonderful customer service & the repair was reasonably priced.

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Brian Dickerson
★★★★★ Jan 20, 1970

We have used R&R for our annual AC services. Two years ago they said we needed to think about replacing our 15 year old system. They didn't pressure us, it was just how much do you want to spend on an aging system. James and George replaced our system today, they were on time and finished the job professionally and quickly. We are proud to support a local family owned business.

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Elizabeth Darty
★★★★★ Jan 20, 1970

After dealing with another company several times and still having issues and no air conditioning we heard about R & R. We were able to get an appointment the same day we called. Randy was GREAT!! He was very professional, showed up on time, and answered all of my many questions. Disappointed we didn't call them sooner, we could have saved ourselves a lot of money and time. They will definitely be our first call if we need service again

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Emily McCain
★★★★★ Jan 20, 1970

Couldn't be happier with our experience with Randy! Woke up to our air out and he was able to come the same day, and the fix was super fast. Would definitely recommend and call again for service.

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Laura Hollars
★★★★★ Jan 20, 1970

Super responsive to our needs! Quick turn around to fix the issue. Our tech was Candice and she is awesome! Look forward to having them service the unit!

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William Gatlin
★★★★★ Jan 20, 1970

These guys are the best. They even know heating and cooling. Lol, you can count on R&R

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Louis Reich
★★★★★ Jan 20, 1970

Called because my AC froze up. Got me an appointment for the same day, the guys who came out were on time, fixed everything quickly, and were friendly and courteous. My go-to AC repair from now on.

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Lee Fuller
★★★★★ Jan 20, 1970

R & R has been servicing our heat pump since before we bought our house. Our dealings with them have been very responsive and reliable. They stand behind their work.

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Glenn Brooks Jr.
★★★★★ Jan 19, 1970

We have used R&R for years and have never had any problems they were great

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Zachary Kapphan
★★★★★ Jan 19, 1970

Been using them for years, their customer service is top notch and prices are super competitive. All times I’ve needed them they came same day, no question. Others I attempted were minimum next day. They also make good recommendations like really good and inexpensive filters. I recommend them to anyone looking for a service. All their maintenance of my system has stayed operational since they got their hands on it.

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Santillangonzalez Santillan
★★★★★ Jan 19, 1970

Good service

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William Hopper
★★★★★ Jan 19, 1970

Great service, great people. I would recommend R&R to everyone.

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Denis Charron
★★★★★ Jan 19, 1970

They were friendly straight forward told me it would be two weeks But then next when I called they made it next Tuesday

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Dro
★★★★★ Jan 19, 1970

On Friday morning, another hvac company came to see what was wrong with my AC unit. His "diagnose" was that the compressor needed to be replaced or buy a new unit. He quoted me $2,723 for the compressor and $7,619 to replace a 10 year old AC unit. He wanted me to make a decision at the moment but I told him that I needed more quotes since the price seemed high for me. When he left I texted a co-worker and she told me to call R & R. Originally, I had called R&R to quote me a new AC unit but when Randy to a look at my AC unit he said that the only thing that was wrong was it was overcharged with freon. My AC has been working perfect since then and the service cost me $82 not $7600. I could of make a $7600 mistake on Friday. If you have an older unit please call Randy and his team and he will let you know if it needs to be replace or if it can wait.

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