Reviews (100)
Showed up within 2 hours and able to install new AC tomorrow! Its july and no AC is a death sentance. Update: new AC is up and running. Bryan did a fantastic job and was very knowledgeable and answered all m questions. He went above and beyond making sure everything was perfect. Give that man a raise!
Gary is a professional. His responsiveness with customers could be better. We appreciate his work ethic and quality of work.
After the service call and found out that my entire system needed to be replace. That is when everything else has gone wrong. I call them and they are very not professional they don't call you back. The have left the furnace unfinished. The worst customer service in there office. Tyler the owner, I am sure he is not getting any of my messages. I don't recommend them to anyone.
Shane from the time he arrived to finishing the installation was very curtious and friendly. I'm very pleased. Thank you
Very knowledgeable, polite, and took the time to answer all my questions. Awesome service.
Shane was great! Right in time and knows his stuff!
Our experience was exceptional. Can’t say enough about how courteous, kind, respectful and knowledgeable Joey Thomas was. Not only did he fix my problem quickly but educated me on some things that would benefit our household in the future.
John was professional, informative, courteous and neat in appearance. He explained the benefits of the upgrades and their longevity.
Understanding how hard it is to go without air conditioning they went way above and beyond to help get everything resolved as quickly as possible. I had issues that had to be dealt with before I could get the installation done and ran into some problems and they were quick to help and this employee was amazing and helped tremendously I was dumbfounded. Also when I had it finally installed the employee was so amazing and helpful to make sure I was extremely knowledgeable on what I need to do to maintain and save money in the process. I recommend this company 100%.
Velocity Air is my go to for my home and now my business. When my air was failing at my business, and most companies were too busy to call back or go out for quotes, Velocity came out Thursday and quoted me a new system and Friday, the next day I had a new system completed and installed all by 2:00pm. They really saved the day !! I
Did a great job today, will follow-up Monday for the 2nd job.Ok, so here we are. Both of my HVAC units are working.......Systems are purring like mountain lions......Good Job to Isaiah and Patrick.......I have 10 years of Warranty service in front of me.
Very professional job done by Joey. We highly recommend Velocity Air. Reasonable price and excellent service !!
Our technician Tim was very patient and thorough in his assessment of our AC system. He explain his concerns and processes on how he corrected the issues that our unit was experiencing. We were very appreciative and thankful for Tim as he got our unit back to running as is it should in the Florida heat!
Easy to schedule an appointment and they communicate regularly with your appointment time scheduled. Highly respect the work done especially during 90-100+ degrees in the attic!
Brandon and Clifford at Velocity did a great job. Clifford’s installation was very professional. They left the work site very clean and explained the thermostat operations and how to process the inspection paperwork. They even showed up hours before we were expecting them.
Bryan and his coworker were excellent professional and work nonstop to make sure all systems were working properly. It was a pleasure having them take care of this job. Very friendly. KUDOS to Bryon
Joey was courteous from start to end. He was thorough in diagnosing and explaining the problem and then resolving it. I appreciated his service.
Gary was awesome. Response time was way above expectation. Highly recommend.
Had a complete removal/install of a new system. Isaiah and Patrick were extremely polite and professional. Thoroughly documented every step of the process. Absolute saints for working in a tiny crawl space in the Florida summer heat.
Cliff is awesome. Professional. Knowledgeable. I hope they always send him to maintain my house. He is everything an AC repairman should be plus more.