Reviews (100)
Showed up as scheduled. The tech was very knowledgeable and professional. No high pressure sales got me fixed and ups and running at a fair price. Will use again.
Very pleased with choosing Jack Joyner! Robert, the technician was extremely polite and helpful. I called them for a second opinion and grateful I did. There's a genuine trust when realizing the staff is PROUD of whom they work for. Independently, family owned businesses succeed this way. Sincerely appreciate your service!
Jack Joyner’s people are professional, knowledgeable, and actually take the time to do the job right. They don’t just repair your HVAC or install a completely new system, they want to make you a customer for life. Their pricing is competitive, but your experience before, during and after the sale is what will cause you to call them the next time. This is a company that has the integrity so sorely lacking in this industry. Highly recommended.
I had 2Trane systems replaced 3and 3.5 tons. The price was fair, given the Trane’s products are expensive! I’m so pleased with their service. To start Bobby the service supervisor assessed what’s needed to replace both units in my house. He was very knowledgable and spent a fair amount of time evaluating what we need and explaining it to me. Chris the sale manager was great, responsive and his advises was sound based on good knowledge supplemented by good documentations and links. Ian, Charles, and a third one I forgot his , the Technicians, were very knowledgeable and professionalname; and their assistants Tim and Angel were great did a great job replacing the two systems and left the place very clean. I can’t thank them enough. I wrote the review the same day they finished to be sure that they get enough credit for their good work. Thanks you all. I have used Jack Joyner Co. in the past for maintenance and repairs and I will continue to use them again in the future. I would definitely highly recommend them to others.
JJ installed a Generac at my home several years ago. Always there for service whenever I need them. Great product, great service. Peace of mind.
I am aFormer eleven year service technician employed at this company From two thousand until two thousand eleven when I relocated they Have a quality core of ethics and morals They always do their best to hold on to And during my time they always had a knack of hiring only great people What's similar mindsets on the subject . This was never a company that tries to push sales Like i've come to find some other companies to do they encourage their technicians to do honest work and find the problem and give options i'm sure They still do the same to this day
Had a new Trane system installed in Aug 2022. I can’t say enough about the system or the techs that installed it. The job was completed in 4 hours. The 2 techs showed up on time, were very courteous and didn’t leave a speck of dirt anywhere. The quote I was given was exactly the price on the finished product. The system is working great and I noticed a decrease in my electrical bill. GREAT JOB to all involved. I would highly recommend Jack Joyner Heating and Air Conditioning.
JJ is an exceptional company. Responsive, courteous, and most importantly, trustworthy. Qualities hard to find these days. They came to my rescue on the Friday of a holiday weekend and replaced my entire HVAC system in my condo. Saved our lives and did so at a reasonably fair price. They have a customer for life. Thank you JJ!
Jack is the best great guy
Excellent customer service and quality system at fair price. Installers were efficient, friendly, neat and helpful! Highly recommend this company
Just had my Generac Generator annual service done. Amazing service! I will be a customer for life! Five stars and more.
They were fantastic! Extreme attention to detail while servicing my generator. Their Tech was as good as they get and did not miss one detail. Clean and professional. Highly recommend for Generac service.
Great company. Service techs are knowledgeable and polite
Have used Jack Joyner since 2010. Superior service and responsive to my needs.
Friendly and efficient technician. Found and fixed the problem quickly.
I don't like and I don't use to do bad reviews but for this company I'll do an exception... I called them for my AC broken on Friday and they told me to wait a call back to set an appointment and that it costs $160, but since I was melting in my home I said ok .... In the afternoon they showed up directly at my address with no appointment, and this looked good in the beginning l. After 30 minutes of checking my system they went away telling me to wait at maximum 2 days for an estimate and another appointment, I said OK. AFTER 5 days I called them asking news about me, but the lady at the desk didn't know anything about me, and she asked me what I want (what???). I explained everything and thus she told me to call the day after .... But it was the same story, she didn't know anything to say to me. On Thursday I received on my voicemail a call from the Company with a lot of apologies, but after 6 day I was waiting for them I called another company (more affordable) and now they are fixing my AC. I complained with Jack Joiner and their bad service, having left me with no answer (and my AC broken in June in Florida!!!) for 6 days long after having taken 160 easy dollars!!! This is not a way to do good business, thrust me, don't call them!!! They also offered me a new control of my AC for free, but I refused because has no sense when another company is working now, so I asked to be refund but they denied to refund me totally, just a partially .... I'M REALLY DISAPPOINTED
I called your " Family " owned company to Discuss a matter of miscommunication on your company's behalf, and the woman who answered your phone was rude and has 0 customer service skills 👌 Way to secure future jobs guys
Sevice tech was very helpful & professional
Last fall we had to have our AC unit and all our duct work replaced. Jack Joyner's crew did a great job. They were always professional and on time. It was an expensive job due to the sheer scope but we felt their prices were fair and the job was done quickly.
I used Jack Joyner Heating and AC for my Generac generator repair. They we communicative and reasonably priced for a service call. They were able to repair my generator and had the part in their truck.