Reviews (100)
This was the first time I used this company, but won’t be the last. I was very impressed with the communication and ease of doing business. The tech was very knowledgeable and professional. The price was even less than what I have paid for this service in the past. Needless to say, I was very satisfied. Update to post: Just had my AC tuneup. Still very satisfied with the service and company as a whole. I would recommend them.
New water heater install. The guys did a fantastic job and we really appreciate the quick response!
Good service call (timely and through).
Great customer service, they are on time and the did what they promised! What else could you want! I highly recommend Cole for anything HVAC! The main thing I love about these guys is they aren't pushy like other companies we had come out and they are profession, not just a fly by night company!
Fast friendly service! Resolved the problem.
Called this morning regarding getting a new furnace and AC system and was met with the upmost attitude. I would not recommend as if that’s how you talk to customers literally calling in and barely got any details out then you shouldn’t be in anyone home.
Brandon was courteous, qualified, thorough and helpful with questions I had. I’ve used Cole on several occasions and have been very pleased with their service. Highly recommend
Friendly, knowledgeable serviceman who was thorough in his work.
Can't say enough nice things about them been with them for 40 years and will continue to do so
Excellent installation of heat pump. 5 ton Bosch system. 2 of 3 days so far.
Excellent. Came same day as the day I called, quick. Professional and even turned the lights off when he was done
Brandon is professional and honest!
A/C replacement Always available to discuss options and questions. Everyone is friendly and professional and knowledgeable. I'd highly recommend them.All the people here are pleasant, courteous, and competent.
Cole Heating & Cooling is a business that treats its customers like family. They fairly evaluate each customer's needs and they provide the best service of any HVAC company that I have ever used. I especially want to compliment Sam and Zack who always provide the best advice and price. At our most recent annual heat pump service, Keith, went above and beyond the usual cleaning by doing everything so carefully and making needed repairs along the way. Cole Heating and Cooling is the best!
Keith and his partner (the young kid) were fantastic!
Excellent service. Thank you.
Simply the finest home heating company in Connecticut!
Very good and professional guys.
Very efficient and reliable, and did a great job! I would recommend Cole Heating and Cooling to everyone!
Brandon our Tech was great, explained what was wrong and had us back up and running in no time. They seem to actually care about thier clients and don't take advantage of people in a jam. Won't use anyone else. Was prompt returning an after hours call on a Saturday at 1 in the am when Temps were below zero.