Reviews (36)
Extremely professional & polite. Owner/Operator took the time to walk me through how our furnace works, common mistakes and things to watch for, and also advised on routine maintenance item I could take care of myself...Even gave some solid camping locations throughout Colorado🤙!
I had them come out and the first time they didn't find anything wrong. The second time they identified the problem, but gave me a quote and then ghosted me because they could not get the part for that price. I requested several times to speak to the technician to get the AC repaired and their communication between the front office and the customer was terrible.
Bradley diagnosed and fixed our HVAC problem within two days, and worked hard to get us the best value he could. He was totally professional and made me feel like I was in good hands based on his expertise. Very military friendly as well!! Thanks Bradley!!
I have hired Brad a few times now (install vent and replace AC unit) and it has been a great experience. Brad is a good communicator and has provided quality work at reasonable prices. I will continue to use Brad and Phoenix in the future.
Very professional and knew what they were doing. Recommend highly and will use them again in the future for all my hvac needs
Brad with Phoenix was scheduled to install the HVAC system in our addition. Multiple times he was scheduled to do our job and failed to show up. I repeatedly gave him new chances for 4 straight weeks and he continued to string us along the entire time. Eventually he stopped responding and I had to hire a new HVAC contractor. As a result of Phoenix not showing up, this caused major issues with electrical, plumbing & roofing which cost us an additional $6,000 to correct. The worst part is that other contractors who were scheduled behind Phoenix had to delay schedules and miss days of work and income due to Brad not having his work ready. Phoenix was unreliable, had poor communication & lack of professionalism. I would highly recommend avoiding Phoenix HVAC.
Excellent service and price! The technician explain the problem with my heater, replaced the part, and installed my new Nest thermostat. Great job!
We contacted Phoenix Heating & Air for an estimate. Jackie, in the office, helped us get set up and Brad, was able to come by the same day. He kept in contact regarding arrival time (able to arrival earlier than expected). He was knowledgeable and courteous. Good service all around!
Brad was quick to respond. Did an amazing job repairing/finishing a job a contractor screwed up on. Was fair and upfront in pricing, and best of all, was kind to my dogs. 10/10 would use them again.
Extremely knowledgeable!!! Affordable and fast response.
I had a great experience, they were on time & professional. Super helpful in explaining what needed to be repaired. What was coming if I didn’t fix it and gave me some ideas for our future hvac needs.
Great service and very knowledgeable. I will be contacting them for all of my HVAC needs.
Can't recommend this company enough. Owner came out to install a vent to outside, which 10 other companies refused to do. Couldn't be nicer, or more professional/knowledgeable about his job. This is the only HVAC company I'll use now.
Excellent service, communication, punctuality, and will definitely recommend
Great customer service, laid back guys, very professional with their work.
In all my years of home ownership, sad to say I've never had preventative maintenance done. So Phoenix Heating & AC was my first experience. They were on time and walked me through everything. Very professional, end-to-end. I can't imagine myself going anywhere else after using them. Thanks guys!
Honest work done on time and at a fair price. My A/C died in the heat of summer. They tried to fix it but it was beyond repair. They had it replaced up and running within a couple days.
Brad and his team are so great. We were his first tiny home air conditioner installation and they did a fantastic job. I would recommend them a thousand times over. I love my new mini split system and my tiny house is perfectly cooled with what he suggested we get. Love love love it ! You guys are the best ! Keep up the good work.
I used Phoenix Heating and Air Conditioning to install ducting and fans in 3 bathrooms and to install a kitchen hood vent and microwave. Brad and the Phoenix team did an awesome job! And more importantly were communicative about what they were doing, the cost, when they would arrive, etc. As with some jobs, there were a few glitches with mine (I live in an older house), but Phoenix came through any adversity with flying colors! I will definitely be using them again!
I made an appointment with them. Even Took the day off from work. They never showed.