Reviews (100)
Bill was great and extremely professional! I would like to get Bill again for Central Heating check up in September or October of this year!
Mitchell Heating is a fantastic HVAC company! Professional and reliable and always there is an emergency!
Excellent service on doing an annual A/C checkup. Bill was very professional and thorough. Definitely recommend
Fantastic service! Right on time, wore covers for shoes, polite, and explained everything clearly. Quick follow up. Definitely recommended!
Our serviceman, Bill, was very kind, knowledgeable and helpful. His work was thorough and we were not charged anything above what was fair.
Working with this company has been a nightmare. We wanted to replace our Mitsubishi mini split heat pumps. Nearly one year into this project only one of the two units is working. Getting the units in stock took a long time which was a Mitsubishi issue. But everything else has been Mitchell issues. They ordered the wrong replacement part when a part being assembled wouldn't work, which delayed getting this unit working property. Mitchell employs sub contractors that have to be scheduled out weeks ahead. Then they realize that they scheduled workers that don't do Mitsubishi units and need to reschedule with the right workers, pushing out the schedule again. They processed our final payment without our permission without our saying everything was working. We have finally had to hire another company to finish this project who, refreshingly, really seems to care. We aren't an annoyance to them.
Notification of early arrival. Excellent customer service. Courteous and polite! Knowledgeable and patient at explaining work needing to be completed!
We have used them for 6 years and have always had a good experience. Appreciate the yearly member program.
The technician was very courteous and did a thorough job in inspecting our HVAC system. He was very knowledgeable in recommending a capacitor replacement and completed the job efficiently.
Explained everything they were doing and went above and beyond service. Friendly and professional.
I called when my AC wasn’t working and they were able to come out right away and fix it.
Nothing but positive experiences with Mitchell Heating and Cooling. Everyone who has come to our house has been knowledgeable, professional, and super responsive to my many, many questions.
Don’t even bother. They only care about putting in the unit and that is it. After that they will just keep charging you for service calls. They don’t even care about their employees and giving them the proper training so they can help customers.
Octabio, the tech, was professional and courteous. He explained everything well. And he respected my house by covering his shoes. Very pleasant experience with no wasted time!
Outstanding time. Jeremiah went over everything in detail and was extremely professional and curtious.
We are a new build. The AC was not working. Once the technician came, he got it working but needed to put in a new thermostat, which needed to be ordered. It came in fairly quickly and once installed and working, the tech balanced the rooms registers. I have noticed yet if it made a difference but I’m very happy with the service provided. ❤️
Worked with us to make sure we got the service in despite there being a thunderstorm. We worked around the weather and Bill was very thorough
Bill was very friendly and pleasant and seemed to have a good understanding of what he was doing.
I had a service tech come out in December of 2022 to fix my AprilAire humidifier that Mitchell installed in 2019. The tech said it needed a part to fix it. I called repeatedly since then to inquire when it could be fixed. The response was always we didn’t get the part in yet. It’s now May 10, 2023 and still not fixed. This is the worst service I’ve ever experienced!
Marcus showed up on time, was very professional, knowledgeable, and fast!! I would definitely Recommend him and Mitchell Heating to anyone!! Thanks again, Chris