Reviews (100)
Install crew was nice and friendly. Replaced furnace and ac in timely manner.
This is an overall summary: The cost of the variable speed furnace and heat-pump were fair The installation was professionally completed: Furnace, heat-pump and electrical wiring The city inspection was successfully completed soon after the installation Access to the sales person and front-desk to set appointments have been very good The following are recommendations for improvements: - It seemed that there was a bit of disconnect between the installation team and sales person. The installation team actually determined the best place to install the heat-pump unit The electrician was unaware of a potential limitation with the service panel - I would recommend having a standard operating procedure (SOP) in place to set up and verify the operation of the system (furnace and heat-pump) once an installation is complete. The thermostat temperature should be set according to a calibrated reference unit to avoid assuming that the temperature reported by the thermostat unit is correct by default. We later found out that the thermostat was off by about +7F degrees and had to set the thermostat to -5F degrees (lowest limit) in order to bring the temperature difference to within 2F degrees. This is something that should have checked on the thermostat setup process. The heat-pump (AC) unit has been working well. The switch/control operation of the heat-pump and furnace will be determined this winter. The heat-pump should pass control to furnace when the thermostat reaches 35F degrees. Click provided us with the necessary information to file rebates with the utility company in COS.
All at Click were courteous, knowledgable, and a pleasure. Sean inspected my system and answered all my many questions. Thank you Sean.
We greatly appreciated Shawn’s expertise and professionalism! Our A/C was way overdue for maintenance, and started making a steady tone. Shawn quickly diagnosed the problem, got things in order, and we avoided an overheating problem that could have been dangerous with hot weather starting. Thanks so much, Shawn!
Shawn came out to our house today. What a great guy! He got our air conditioner running again. They are a great business and I would recommend them. 2 years ago my dad got a furnace and then in February my sister had a furnace put in and now today they did our air conditioner. I can't say enough, about how thrilled we are with them! Marcus was wonderful. He kept in touch with me and was on time. He is very personable and professional. He told me our options and was very friendly. We will use them for any of our furnace and air conditioning needs in the future! What a wonderful team they have. 😁💕
Click was recommended to me and they lived up to the recommendation. I will use them again and would absolutely recommend them to everyone.
I had John come by to check out my ac system. He was very knowledgeable about the equipment and had it up and running in no time.
2nd time using Click Heating and Air. Very professional, put shoe covers on when entering my home. Will be using them again for furnace maintenance.
I had an A/C unit installed in January 2023. I hadn't even turned it on yet and my son's dog chewed up the insulation on the unit outside. Jim sent Shawn over to check the system and change the filter and fix the chewed up area. No charge for that! These guys are Quality all day long! Jim and his crew are great and I can't say enough good things about them!
I email on Saturday at 10:00 PM and got a respond Sunday AM.First thing Monday a technician arrive and fix my issue. Marcus was professional, and very knowledgeable. At soon he finished the job he call me to notified what he did. This folks are very Customer Service oriented and always go the extra mile
Punctual, Professional, Knowledgeable, Customer Service oriented. They show on time and answer all my question. Very organized and work together as a team. I was very impressed with all of them. I recommend them for a good quality job!! GREAT PRICE
On time and on budget. Great service people.
Highly recommend this company. I’ve used a lot of heating and ac companies in the Springs and I trust this company and their employees over their competitors.
Marcus was excellent and knowledgable. He explained what he was doing and the results of his testing.
We had a emergency situation with a gas leak.They sent a repair person short time who fixed leak quickly.I would highly recommend this company
Shawn was super responsive and willing to do the work in a timely manner. Also he and his helper were super friendly. They installed a new gas stove where the old ugly electric one was before. I strongly recommend Click!
Excellent service. Very professional and great price.
Had a malfunction with our thermostat and Click is always amazing with response time and our rep took the time to rewire and relocate to a better spot. Wasn’t an easy task for an old home! Great work!
The technician was very courteous and professional. Thank you!
Fast, efficient and great price. They were on time and installed the system in half a day. They took care of any install mess that was made. They also took time to show me what I needed to know about my new AC system. I will be using them again!