Reviews (31)
Brian, the Technician that completed the repairs on my furnace was excellent! He took the time to explain things and successfully got the furnace operating once again. He gave me tips for future use as to how to maintain the furnace to keep it operating. I have confidence that I am in good hands with the service that I received. I can't Thank you enough Brian, and I hope that Grand Home Services, LLC recognizes that they have a knowledgeable, professional employee, who went above and beyond, making sure that he left a satisfied customer. I highly recommend asking for Brian when calling Grand Home Services, LLC.
Was very courteous, on time and explained the maintenance well.
Great service! Super professional, on time, and gave me a great price. Work was installed quickly and they cleaned up everything even better than it was before! Highly recommend and will use again if needed.
Reliable and professional service, which isn't always easy to find these days. Brian was thorough in his explanation and very patient in explaining it to me as I really don't understand how it works (I just understand when it's not working!). Highly recommend and will be using them for future emergencies.
Great service! We have used Grand Home Services over the years and wouldn’t use anyone else. Their service techs are very knowledgeable, they explain everything and make sure all questions are answered. Always on time and just wonderful to work with. Can’t say enough good things!
We were quoted at $1500 to replace a Schrader valve (same as you find on a bike tire) on our AC compressor, which is about the same price for a brand new compressor. Price gouging at its finest. I would not recommend.
Awesome people 👏
Brain was awesome!!! Very honest and professional saved us some moolah. Would definitely recommend him to anyone.
Brian is an incredible professional who is efficient, yet takes his time making sure his clients understand what is going on and what is necessary to make everything work. His response time is super human and his prices are more than fair. HIGHLY RECOMMENDED!!
Second time using this company for AC repair within 90 days. Upon completion of the second visit he stated the unit froze up and there wasn't anything he could do. Interesting approach but the unit is the original unit when the house was built in the early 90's, so it has been in service for quite some time - failures are bound to happen...I get that. But if you state that there is damage to the unit on both visits, and I ask you to be very specific about the amount of damage there is on the report, do not tell me that I am asking you to lie for me. You stated not once, but twice that the damage is impacting the performance and efficiency of the unit and I am simply asking you to be SPECIFIC; how much damage overall (ex: 70% damaged/30%normal) so that the warranty company has a good idea of what is going on. The accusatory and unprofessional approach to me asking you to do your job is unbelievable and helps no one. No s*** the unit is old but you stating that "it's old" on your report doesn't resolve the failure of the unit nor a temporary solution.
Great HVAC sevice
Grand Home Services was honest and saved us money. They explained the problem and did not try to sell us anything unnecessary. Very professional and knowledgeable.
I have used Grand Home Services many times to repair my 12+ year old Carrier HVAC systems. Brian has always done an excellent job at repairing, explaining the situation and making recommendations. I highly trust them and would recommend them without hesitation to anyone needing repair, maint. or a new system.
I contacted this company last year. Brian came out, assessed the A/C situation and had it fixed quickly. He took the time and patience to answer some additional questions I had. I've referred several people and they've all been pleased with the service they received. I'd definitely call Grand Home Services in the future.
Saved me $1300. Asked them for a second opinion and they spent over an hour checking out the system and explaining everything to me. Recommend.
I called at 4am because I had no heat. They didn't call back until 7am. When he did, he explained to charges to me and I said OK. He said the soonest they could come out was 7PM. I told him I couldn't go all day without heat. He just said OK, bye and hung up......
Awesome place to say. The view of the bay was great
Being first time home owners and east coasters our knowledge of how evaporative coolers worked was pretty much nonexistent. Our swamp cooler stopped cooling on a 98 degree day. We called and were able to get an appointment the next morning, although we weren't available in the morning we appreciated their flexibility and took an afternoon appointment. Their technician Brian was able to get to us earlier than anticipated which was a blessing because our 3 large dogs were getting close to overheating due to the hot temperature inside. Brian was able to troubleshoot and fix our swamp cooler in a little longer than an hour and within that time the the house was already significantly cooler with cold air streaming through the house. After fixing our unit he offered to answer any questions we had regarding how this type of a/c works, when to run it on certain settings, and gave us invaluable information on how to keep our unit running smoothly. We can't say enough about Brian and the services provided by he and his company. Highly recommend this company and Brian was great - professional, knowledgable, very pleasant and efficient!
Brian is an expert, highly recommended! Has been helping my family and our various homes for years.
Grand Home Services was quick to respond. The technician figured out the problem and had us up and heating with in 30 minutes. My neighbor recommended them to me and i'm glad i used them. I would recommend them too.