Reviews (55)
I have used their services for several years. They are reliable, professional and always on time.
Same day service was excellent. Technician, Derrick, was very efficient in resolving our HVAC issue. Cindy at the office was very pleasant. Kudos to you all.
Fast and very professional manners TY!
From the initial call to the installation we had a fantastic experience! The techs were friendly, clean and extremely knowledgeable. These guys are a well oiled machine! Very quick install! Great tech service also. We will only use and recommend Thurlows! Thank you guys!
Company does good work. Honest and affordable. They were recommended by my mom because she had a good experience with them last year. Thanks again Derrick.
To get our heater back in working order, I called that day. At a fairly affordable price, they immediately responded and resolved the problem. I have previously worked with other air conditioning businesses in the High Desert, but I was not as pleased. In every way, Thurlow's excels.
Rick always takes good care of me and even has found parts to fix our old unit.I am a long time customer of Thurlow's Heating & Air Conditioning. if you need an ac repair service in Victorville! Call Rick! Highly recommended!!
Our service technician was kind and punctual. He had a lot of expertise and experience, and I immediately trusted him. He completed the task for us.
When maintaining my system, Thurlow's crew always provides five-star service. Call these guys if you require an HVAC provider in Victorville!
The technician who visited my house last week was courteous and on time. He was really cordial and gave us advice on how to improve the efficiency of our air conditioners so that the home cooled down more quickly and we could even reduce our power cost. I appreciate Thurlow's!
Rick provided a maintenance check and outlined potential areas for service. He was ahead of schedule, very professional and knowledgeable.
They were fast friendly and even tho I wasn’t in there zip code area they still came out to see us first thing in the morning great customer service!
Came on a weekend after we had someone else no call no show to repair. Very professional and helpful. We will need to replace our unit soon and will use them in the meantime they have fixed our ac unit.
My new HVAC system was installed in the summer by a competitor and it never worked right. I found out the gas had not been turned on. Thurlows returned my call and had someone out that morning. Happy with the service.
Very professional and knowledgeable knew exactly what was going on with my ac system and fixed it in minutes. Will use again.
Called Thurlows yesterday, they were able to get out the very next day - in the AM. He diagnosed our commercial AC unit quickly - got us a price on repair while on site and completed the repair on site as well upon our approval. Less than 1 day and all our AC needs were fixed. Great Job - Great Price. Would highly recommend.
Tenant called about a non-working heater and Thurlows was there and had the problem solved within an hour! Always reliable!
Made sure thermostat was programed and working. Checked over the whole unit. Put the vent cover back in place. He was very polite and professional.
Called at 9am as my AC went out. Rick showed up by 11am and had it back up in running within 20 minutes. He took pictures and showed me what’s wrong as well as prices for the part needed. HIGHLY RECOMMEND!
Quick response on a Sunday evening. Rick was able to identify the issue quickly and went through options with me. The repair was completed quickly and made for a stress free evening. After trying a few AC companies, I believe I have found one to rely on going forward.