Reviews (100)
Bryan went above and beyond to service my HVAC unit, change my in house filter, thermostat batteries…..,…
Bryce was on time professional, answered questions and was knowledgeable.
Short Review - Ask for Jeff 100%! Incredible service. Knocked it out. Didn’t try to upsale me. Had everything (2 units) figured out and fixed within about 5 hours. Reasonably priced. Very impressed and will use this company again. Thank you Jeff! Long Review - My wife and I bought a house which had sat vacant for over a year. The ac wasnt working in our house or the granny flat. Aireserv scheduled us within 5 days. Thank you Heather. The tech, Jeff W., was here on time. Very professional. He first reviewed the main house. Jeff went through the companies point by point inspection. I had two primary issues. Our thermostat was out/dead. I also had some electrical problems which he tightened up getting power to the ac unit. He then cleaned some of the filters and screens bith inside and out that needed cleaning. Jeff had my ac fixed and running within an hour. Jeff tightened up everything while my house was cooling. Very efficient. Next was the granny flat/detached apartment. He diagnosed the 2nd unit, fixed the fan which wasnt turning (i think a compressor was out), and put a new filter in. In less than an hour he had fixed a second ac unit, and that had cooled off before we left. Third, I asked him to look at a split unit. The split unit was nearly 20 years old, missing the remote, and not blowing cold air. Rather than waste time/money, he gave me reasonable solutions. Fixing it, replacing it, or places to look if i wanted to find alternative solutions on my own. My short review says it all. Ask for Jeff. The price was more than affordable. There was no upsale on a new unit, or hustle trying to get me something i didnt need. Im glad i found this company and will be using them from here on out. BTW - My house is at 74 degrees at the moment. Its ove 100 outside. I changed the thermostat back up to 78. But from no ac to this is how this should work. Great company, great service.
Jeff Wagner was very professional, friendly and thorough. Very happy with the service performed.
Jeff the technician was 100% terrific!
Jeff made this the easiest service call ever! Hot water heater repair and now, we pressure Kenmore to cover their Hot Water Heater for parts!
Walid was great as always. He is very thorough and takes pictures so I don't have to go into the attic. He tells you about new products that can be added to the unit but doesn't try to push you into buying them like he is only making a commission. Thanks AireServ for keeping my unit running strong for 16 years.
Thanks Aire Serv. Jeff did a great job. Efficient, friendly and neat. Now bring on the hot weather. We're ready!
Joe was very professional quick to diagnose the problem and very thorough. It was an enjoyable experience. I would highly recommend him and will use his again in the future.
Jeff Wagner is very professional and personable. I’d request Jeff in the future.
Jason was extremely diligent in locating a leak in our air conditioning unit, since a previous company failed to locate it. Great job Jason!
UPDATE: Changing review from 1 star to 5 stars. At the time of my review, I was pretty upset about the amount of money I spent, only for the unit to malfunction. However, I feel my angered 1 star was wrong and I overreacted. The guys that came out Monday were fantastic. There was a bad pump and the guys drove from my house to Stockton (about 40 miles) came back and got the job finished. Fantastic efforts all around. Everything is working great. Would not hesitate to hire them again or recommend to others. Sometimes stuff like this happens. A defective part and the quality of the install should not be misinterpreted and I'm here to correct that. Original review: Just spent eight thousand dollars on 2 split A/C units. First off, the guys who did the install were nice. Second thing is they did not finish when they had anticipated. It took an extra 4 hours. That had to replace faulty fuses that required a meetup with another worker or going to the hardware store...then one of the units failed which required additional work. Now it's been 36 hours and one of the AC units is malfunctioning, turning on and off, over and over, beeping every 10 seconds, resulting in it being unusable. Maybe you can stand incessant beeping over and over but I can't. I've contacted the sales person, requesting that the team return again and continue with the AC units until it does not malfunction. All in all, pretty disappointed. I will not recommend aireserv to other people.
When our air conditioner went out, Aireserve had a technician to our home within, I believe it was, 48 hrs. They were most kind over the phone and willing to help out in any way they could. Jason Beck was our Aireserve technician the first day and today. He came to our house on two separate service appts and was phenomenal. He was knowledgeable, kind, was willing to explain details to me every step of the way, and he went above and beyond for our service. Aireserve clearly hired one the best and has won our trust on all future HVAC service appts. Thank you Jason and Aireserve for your fantastic service.
The technician, Bruce arrived at time promised. He was through and knowledgeable and very friendly. We added a new thermostat at our request. I would definitely recommend.
Technician was great , highly recommended
Good service , on time and really detailed. Walid came to my house and looked at both systems, and gave me a lot of good information.
Jeff was the best. He went above and beyond with helping us to figure out our new thermostat after he installed it. He also helped me to sync my iPhone with the two thermostats that we now have. I would highly recommend Jeff.
Bi-annual maintenance. Great company. Always professional and polite
Maintenance check on my a/c before the summer heat kicks in. Techs were on-time and did a thorough inspection with a few necessary adjustments. I can only recommend that anyone requiring a seasonal maintenance check do so well in advance - you don't want to be without heat or a/c when it is most needed - I lived that brutal experience last summer! Now I feel at ease I can make it thru the heat on the horizon - and that is a big relief!! 👍👍👍
Jeff came out and did a great job and installed a critically needed surge protector. I’m going to call your service next time I most likely sign up for the maintenance plan.