Reviews (11)
McLaughlin replaced my HVAC unit. They were on time, efficient and all the work was completed as promised. Not only was their pricing the most competitive they cleaned up after each work day. I have been a McLaighlin customer for more than 20 years and recommend them highly. Thanks for a job well done.
Sales people are nice, service people are great
Very professional
Needed custom parts built and they did it and did it over night for me. I recommend these guys to everyone
I work in a business in Lodi, CA. All of a sudden, our unit went out. We were informed we needed a new one. Not only did McLaughlin come in with a lower quote, but they replaced the unit sooner than expected and just before this next heat wave! Thank you McLaughlin!!!
Very nice place
Best A/C company in Stockton. I called them on a Monday after my a/c went out and they scheduled for later that day. It was getting close to the time when they had to show up and the office called and said they where running behind but would get it fixed but might be a little later I said fine. A little while later the office called and told me who was coming and what he looked like. They had it fixed in no time and the entire team was professional from start to finish. You need a/c or heating you should call them asap
Horrible service. Let me start off saying that McLaughlin was a family go to provider. However, after scheduling a repair with them, taking time off work to accommodate the technician, they (Misty) cancelled the appointment without telling me. I found out when I called a second time that day at 4:50pm. To further complicate the situation, they transferred me to Dave, the parts guy. He apologized for not contacting me sooner because he was "so busy". He had two weeks to call me. He also recommended to replace a $6k AC unit they installed 7 years ago. Pass!!
They handled their business. Came in, found the issue right away. Problem solved. Highly recommended. Good guys too.
Their technician Chris was polite, on time, professional, and diagnosed the issue with my AC quickly. Turned out to be a bad capacitor which is a $40 part. Chris was onsite for 30 minutes making the diagnosis and repair. The bill ended up being $220. Taking out the cost of the part, that leaves $180 for a half hour of labor. When I called the next day to speak with someone about the nearly $400 per hour labor charge the lady was argumentative and told me it couldn't be $400 per hour when my bill was only $220. When I pointed out that the technician was there for only 30 minutes she asked me not to call them for service again and hung up on me. I guess they don't rely on repeat business.
quality work