Reviews (2)
They have the rudest receptionist ever. Bad for your business Ronnie Mafrici.
I only tend to write reviews when I either have a bad experience or a great one, and this is the later, I cannot recommend Ethan enough for HVAC units in condo buildings, he’s even insightful in Nest thermostats, I love working with passionate people like him. I had the great opportunity to have him come to diagnose and fix an issue on the same day and within hours, this issue had taken me over a month and two other technicians prior, I reached out to RMI seeking a second opinion. He’s extremely diligent in his work; he took the time to explain why the unit was behaving as it was, verified everything was working as it should and all the readings were as expected. I can see how this company trains people to repair a unit prior to suggesting to change the entire unit. Extremely happy with the experience they’re my no.1 option from now on.