Reviews (22)
They billed 3 hours @ $195/hr to diagnose an HVAC unit, one hour for diagnosis and 2 hours for "travel time" (although the property was 10 minutes away from their office).... before you call them for an estimate, make sure they are not driving from another state.
We could could not be more pleased with the service and the team that did the installation. From Jonaton, the estimator, The installation crew, Jeremy, Troy, José, Javier and Aaron the electrician. All did a very professional job and finished it in one day. Six out of five stars Simpson Sheet Metal also answers their phone within a couple rings and handles your concerns promptly. Thank you Sarah and Katie!
Quick to respond and work was done efficiently.
We recently had a propane heater installed. Total turnaround time from quote to installation was about 3 to 4 weeks. We live a couple hours from their facility so that added some time. The professionalism and service was top-notch. The installation crew was phenomenal they did a great job worked hard and fast. They accommodated a few bumps in the roads with no problems. I would highly recommend them. It's sometimes difficult in this day and age to find a quality company with great service rest assured you can find it here.
Simpson HVAC installed a new furnace and all new ducting at my house. Professional, friendly, and easy to work with. Couldn't recommend Bernie, Troy, and John more highly. Great group. They got all the work done before the holidays so that we had heat when my folks visited over Christmas. Thank you Simpson HVAC.
Simpson did a great job. They were competitively priced, on time, on budget, clean and easy to work with. I highly recommend Simpson Sheet Metal. Real professionals.
We are very pleased we decided to go with Simpson HVAC for our new system. We had a new furnace, A/C and ducting put in the attic and they coordinated for all the old equipment and ducting under the house to be removed. Very professional and very accommodating to our busy household as we had to corral dogs around them and have a baby. They respected all our requests and were still VERY efficient in their work. Even the estimate was very quick and easy and they are among the best priced in the area. Immediately our house air quality feels so much cleaner and fresher. We are very pleased. We will undoubtedly recommend them to anyone who asks and save them the time of getting multiple quotes like we did. Simpson is the best.
Hands down one of the best options in Santa Rosa for quality and value. I initially went with another company and had a ton of issues requiring AC replacement. Simpson performed an initial visit, gave me a very reasonable quote, and had the crew out a few days later for replacement. The new AC install was much cleaner, matched the current hvac system size, and they fixed a number of issues at the time of. They worked me on everything and kept me in the loop during the install on placement, functionality, etc. On top of that, they were very friendly and respectful of the property. Finally, all follow up for permitting, etc. has been flawless. I couldn't recommend them enough.
We have been extremely happy with the HVAC system. The installer was excellent and very knowledgeable. He came up with a venting solution that was better than what was originally proposed, and it saved us some money.
Simpson Sheet Metal changed out our 30+ year old propane heater for a Mitsubishi heat pump system. Their price was unbeatable. Their estimator and installation crew were knowledgeable, efficient, and clean. Permitting and inspections were handled smoothly by their contractor Archon Energy. Heater works great. Positive experience all around.
If I could give Simpson more than a five star rating I would. It was a great experience from first meeting John, the sales person, to working with the office, to the installers, to even the final permit with the City. (The inspector actually said that Simpson does everything right and are one of the best companies around.) We interviewed several companies and Simpson was the most professional, responsive and knowledgeable by far. I’m now working from home in an upstairs office and without our new Mitsubishi Split System it would be unbearable. We totally love it! Thanks Simpson, for making it so easy for us.
We met with Jonathan who assessed our heating and cooling situation at our home. We wanted to purchase a mini split heating/cooling system for our home and unfortunately the way our home is configured utilizing the system wouldn't make sense to us. Jonathan couldn't have been more forthcoming and helpful to us, answering all our questions. A wonderful representative of the company...and if I were you, I wouldn't hesitate to call the company, especially if you are interested in the electric mini-split system.
Professional all the way through, from the estimate to the install time was great work. The price was super fair and we are very happy to have used them 100% amazing people
As a contractor I used to use this company for all my sheetmetal and hvac projects for all the homes I built, nowadays I'm lucky to make it past the front door to get some sheetmetal cut. To note the boys in the shop are great but I don't recommend this company to anyone so much so that I go out of my way to make sure no one else does either.
Love these guys! If we need something fabricated it always turns out beautiful and on the one rare occasion something was off they took it back and made it right.
The experience I had with Simpson Sheet Metal was amazing in getting our Mitsubishi ducted mini-split HVAC (to replace our wall furnace & wall shaker A/C) installed last week! This week was the first real test of the A/C performance and I'm thrilled to say the system performed flawlessly and easily kept our home at a max 71 degrees while the outside was a 95+ degree sauna! One fear I had beforehand in adding HVAC was noise pollution, and this system is whisper quiet inside and barely audible outside! In particular every employee I directly worked with was top notch. John was wonderful through the quoting process despite me being a difficult prospective customer. As an engineer by trade, I put about 80 hours of research into this before reaching out to Simpson and John happily answered all of my technical questions and concerns. On the install side, Jeromie and Bernie were awesome, knowledgeable, and easy to work with. In particular I appreciated that they handled things like moving furniture out of the way and removing picture frames, dust/debris control, etc...I had taken off work the first day of install assuming I would be responsible for that part and then I ended up with a bonus/easy day off which was a pleasant surprise! The reason I chose Simpson is during my HVAC research process I settled on the Mitsubishi system (the highest quality system on the market), and when I saw Simpson's Diamond Preferred Status in addition to being on the Press Democrat's "Best of 2019" list I figured I was in good hands. Of course I wanted a lower price, but after seeing the quality of materials and workmanship I am comforted to know we have a quality high performance system instead of a cheap system or one with inferior workmanship or less skilled/experienced installers (HVAC install work is so tedious, experienced/trained installers are critical!). The quality of materials was evident and in no place did I see cutting corners...from the sound dampening built into the return
Simpson Sheet Metal did a fantastic job installing a new AC system in our house. They came highly recommended as they worked on several others housees in our neighborhood. Jon Roncone was our estimator, and was very patient with all our questions; he gave us a great price. Bernie did the field work, was super friendly, and worked very efficiently! Highly recommend this company, you won't regret it!
I hired Simpson Sheet Metal to install AC in my home. From getting a quote through John, all the way through install, these guys were great. Very pleased with how it all went.
Appointment set for 12-2, called at 2:05 they said he was on his way, now 4:30, no call, nothing, 6 no call nothing, you're fired. By the way, you owe me the 400 bucks I lost by missing a day at work, small claims court on the way. Go to Moore, they'll call ya 2 days before and call when they're on the way, what a concept. How can you get so bad in 7 yrs.? Did a great job on heater in 2009.
This firm has installed heating and air conditioning at our previous home and serviced the equipment for over a decade. The equipment was top notch and the yearly service was first rate. In our new location they installed a Mitsubishi air conditioner--a 100% rating for the installation in difficult circumstances and their service again--- has been outstanding