Reviews (22)
Russell cleaned air ducts & dryer vents for me. He’s so responsive and very professional. I like his service!
On time & very efficient
Russell was really professional and cleaned my laundry ducts carefully and methodically. Very thorough and knowledgeable. Thanks again!
Great service and trustworthy company! As a property manager in Santa Clara, I recently enlisted the services of the Duct Pros team to clean the air ducts for 56 units. I want to express my appreciation for the outstanding work carried out by Russel and Alex's team. Their exceptional scheduling abilities allowed for seamless coordination with each tenant, ensuring a smooth and efficient process. Clear and effective communication played a pivotal role in the success of this undertaking. Duct Pros not only met but exceeded expectations by completing the job within the promised timeframe of 7-10 days. Their prompt response and quick turnaround time were greatly appreciated by our team.
The duct pros did a great job! They came when they said they would, diagnosed our issue quickly, and had the parts to fix it. It was seamless and easy and a super professional job. Recommend.
Highly recommend. Russell was easy to communicate with and scheduling was a breeze. The guys showed up on time, wore shoe booties to keep the floor clean, and worked very quickly. They cleaned out my dryer vent duct and the dryer works like a charm again.
I appreciate Duct Pros for taking care of my air vents cleaning in my San Francisco townhouse. Russell was super responsive via texting. Quote is fair and reasonable. Jack checked dryer vent for free and did not sell any service. They said us! Dryer vent is just fine and no need cleaning at this moment. Thanks for the honesty! Happy to hire them.
Called them on Friday morning and they were ready to come by the same afternoon but unfortunately I was not available. Russell was amazing and was on top of everything. Scheduled them for today Monday and they gave me 12.30-1.30pm window. The guys were outside at 12.30pm sharp. Very professional and they knew what they were doing. Alex was explaining everything they doing which was very helpful. I'd recommend them anyday and would use them again in a flash if I have to. Our blocked dryer vent needed attention for sure as our new super sensitive dryer was not allowing us to dry clothes the moment we tried to use it. These guys cleared that out completely so no more error code on the dryer. What an excellent team work I noticed. Price was exactly what Russell quoted me over the phone and iam very impressed. A follow up text from Russell after to find out how things went did seal the deal with us and that was definitely a 5 diamond more like it. THANKS Duct Pros.
It was easy to communicate with them- they were very prompt to answer questions . The guys who came over to do the actual work were efficient and did a great job.overall good experience .
We hired Duct Pros for our air duct cleaning for our house in San Mateo. It was very easy to communicate with Russell. Team did a nice job and I am very happy for the service. They cleaned all of my air vents and checked the dryer vent make sure there is no risk for fire hazard. Lovely team and very trustworthy company.
Russell and his team did a great job cleaning my parents dryer vent. We were able to make an appointment for the next day and the guys arrived on time (actually a bit earlier), wore booties, and were professional and got the job done quickly. Communication with Russell was great and we're happy with the overall service. Would recommend and use again.
Lovely team and very knowledgeable! Easy to communicate. All of my air ducts are clean now! Alex and Josh did nice job.
Excellent service. Russell was very helpful over the phone. I had our dryer vent clean after a fire and his team did a great job. They took their time and also had a camera to check for any damage to the vent from the fire and made recommendations. Thank you Duct Pro’s.
It has been a long time since I haven’t my wood-burning fireplace inspected. Duct Pros was super informative and responsive. I got my chimney swept, and Alex repaired the firebox as well. Booking was quite simple and easy, and the price was reasonable. Highly recommended!!!!
I booked a service on Duct Pros website to clean my clogged dryer vent. They were able to follow up so quickly. Conversation with Rasul was easy! His team were fabulous and did a fantastic job. What is a good thing about them, they offer a free inspection for ductwork as well. I am having them for my air ducts cleaning next week! Thank you guys! Definitely 5 stars!!!!
What an excellent service! I truly enjoyed the honesty about Duct Pros not trying to oversell any service that we won't need. I got all of my air ducts cleaned and sanitized. I chose DuctPros because their competence and customer care were apparent from their website and our conversation. Alex and John did a fantastic job! Thanks a lot!
I contacted Duct Pros and several companies for dryer vents and air duct cleaning for my rental. Russell was very knowledgeable and responsive. He was able to send his team to clean my ductwork and repair my ductwork as well. Lovely team and professional staff!
RASUL responded and made an appointment for me immediately. Alex and Josh just came to clean my dryer vent this morning. I am embarrassed to say it was quite disgusting but they took such care in cleaning and replacing the hose with such efficiency. I would highly recommend this lovely team and they cleaned up too.
Super responsive and did an amazing job cleaning our dryer ducts. A previous duct cleaning company we used did not do an adequate job and our dryer was still having heating /airflow issues. Duct Pros were thorough and meticulous, and even used cameras to inspect our vents. We’ll definitely be calling them again.
Duct Pros Work was recently done at my mother’s house in Burlingame to inspect and give a report on the status of her fireplace and chimney. Russell was great to work with. A few other companies I contacted were not able to take an appointment for over a month in the future. And only one of them answered the phone with a live person. When I called Duct Pros Russell answered the phone and was extremely informative and helpful. I was not aware of the different types of services that are offered and he could’ve easily over charged me for something I really didn’t need. However, he informed me that what I requested was not necessary and explained to me what I actually needed. Saving my mother a lot of money. Furthermore, they were able to come out within a few days of the call, not a month later. Once there the technician, Alex, arrived and was extremely professional and courteous. He removed his shoes and greeted us and explained what his certifications were and asked how he could help us. He even went above and beyond and after realizing that we were going to paint the room, offered to vacuum out the fireplace for us at no charge. Just a really great experience that isn’t always the case when working with home improvement/maintenance companies. I highly recommend Duct Pros for all of your air duct and fireplace needs.