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Rooter Hero Plumbing & Air of San Lorenzo

★★★★½ 4.7/5 (100 reviews)
16440 Ashland Ave, San Lorenzo, CA 94580 (510) 768-7140 Website
Rooter Hero Plumbing & Air of San Lorenzo Rooter Hero Plumbing & Air of San Lorenzo Rooter Hero Plumbing & Air of San Lorenzo Rooter Hero Plumbing & Air of San Lorenzo Rooter Hero Plumbing & Air of San Lorenzo

Reviews (100)

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Michelle Smith
★★★★★ Jan 20, 1970

Very professional and knowledgeable. David was very kind and spent time explaining everything.

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Christina Sellers
★★★★★ Jan 20, 1970

Amazing service! Andrew was great

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Peter Chen
★★★★★ Jan 20, 1970

I have clogged drain in my kitchen sinks. Giovanni quickly identified the problem and snake the drain. He told me my problem was due to grease built up, and the correct solution was to hydro jet clean the drain pipe, but snaking the drain solved my problem for now.

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Trevor Robertson
★☆☆☆☆ Jan 20, 1970

Complete scam. Two guys came over, looked at our shower drain that was draining slowly, told me to leave the room, and then when I came back in, they said their auger was too big (even though it looked like a 1/4 inch which should fit my drain) and they said that they’d need to bring their supervisor out to do a hydro spray at an extremely jacked up price of $1500-$2000. My hunch is that they advertise cheap drain clearing services, make it worse, and then up sell desperate customers on expensive up charges. DO NOT RECOMMEND.

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Marie Marie
★★★★★ Jan 20, 1970

Max and Rodney came ..got things started...kept me informed of the process.... Emilio..... Dominick...was very knowledgeable and did a wonderful job....everyone was polite...... was nice to work with all of them.

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Andy Heck
★★★★★ Jan 20, 1970

Andrew was very professional and informative. Did his best to clean the drain, my drain needs to be hydro jetted. Will use again. Thanks James

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muthu0610
★★★★★ Jan 20, 1970

Richard is very knowledgeable person and he explained every detail of the issue and fixed it in no time…awesome job! Thank you!

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Eugene Brichacek
★★★★★ Jan 20, 1970

Did a thuro job on fixing clogged drain. Gave a great detailed report of sewer system underneath house. Will use service again.

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debbie rivers
★★★★★ Jan 20, 1970

Louis, Angel and Jonathan were fantastic. Everything’s working very well. Now I would highly recommend recommend them to anyone that needs to have a sewer service done. I would definitely use them again if I need them. I give them 5 stars

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Sonam Thunden
★★★★★ Jan 20, 1970

Highly recommend Richard Rhode. He called before he came to let us know what time he was coming. He wore little booties inside the house as we don't wear shoes inside. He fixed the clogged shower drain and cleaned the entire bathroom before he left. Really appreciate his professionalism.

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Gina Lang
★★★★★ Jan 20, 1970

The technician's were great resolved the issue I had very pleased with the results

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Sabrina N
★★★★★ Jan 20, 1970

Jonathan was very professional and he conducted excellent service. Thank you so much

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E Wong
★☆☆☆☆ Jan 20, 1970

They do not even deserve a star. The original request service call was dispatched right away and not at the request time. Then after an hour passed requested time, I called for status of technician. I was informed that I needed to be re schedule and promised a technician on site by 9:30 am the next day. The next day Again, I called and was informed that the technician was stuck on a job and should be on site within an hour. The technician made a call and informed me that it would require $1850 to fix the problem without even trying the original work request. This is a ripoff. Do not use this company unless you don’t care about the cost to solve a draining problem.

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Thomas Jones
★★★★★ Jan 20, 1970

Professional, respectful, clean and timely.Good job!

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sandy g
★★☆☆☆ Jan 20, 1970

Technician was on time, service was great, but $798 to replace a Moen 1/2 HP garbage disposal & replace a rubbler flapper valve in a toilet tank is way overpriced!!!

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Anne Patrick
★★★★★ Jan 20, 1970

Jose was my technician and he did a perfect job. Got me back in business. An absolute profession with very fair pricing!

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Chris McDonald
★★★★★ Jan 20, 1970

On time, courteous, hard working, professional, and able to explain the problem and fix it at original quote

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Sheldon Freisinger
★★☆☆☆ Jan 20, 1970

$750 for an hour or so of work is a ripoff. That’s why I decided not to pursue replacement of a section of sewer pipe outside that was bid at $5000. Way too much for the work required. Bad business.

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Alethea Larson
★★★★★ Jan 20, 1970

Alexis arrived quickly on a Sunday, was a complete professional and so knowledgeable as well. Would definitely use RR again and especially this technician!

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Lois Anderson
★★★★★ Jan 20, 1970

Unstopped my sewage system. I was very pleased with his work. He arrived shortly after my initial call, he was very cordial and he very quickly assessed the problem and fixed it. Giving him a five!

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