Reviews (100)
I had two houses with 40 year old heating systems. Had new heat pump systems with heating and air conditioning and new ducts installed in both. Joel did the installation on one house and Elmer on the other. In one house switched from furnace in the garage, under house ducts, and vents in floor to unit in the attic, ducts in attic and vents near ceiling. Everything went smoothly and with almost no disruption to the household. We even got an extended lesson on how to operate the new thermostats. Pleased with the work at both houses.
I thought you was a serious company. I schedule an appointment for my house an nobody show up.
I just started renting a new home and I could not get the furnace to turn on. My landlord reached out to Simon and got him to give me a call. Within seconds of my landlord reaching out Simon was calling my cellphone. He was going about his Saturday errands and was able to troubleshoot with me over the phone rather than trying to defer and make a service call. You can tell they actually care and really just want to help you. Simon is incredibly helpful and nice. I would highly recommend them!
Knowledgeable technicians. Educates you with all the options.
Gave me an appointment then said we can't make it for this week on Friday,how about next Friday, so unprofessional
HVAC Gurus replaced our existing old furnace and air conditioning with a new Daikin FIT heat pump! I collected a ton of quotes from contractors in San Jose, and Ritchard from HVAC Gurus was the only one who had experience with heat pumps--all the others strongly encouraged a traditional system. HVAC Gurus was able to install a 17 SEER variable-speed heat pump for similar price (and in one case cheaper) than the other guys could install the traditional furnace/AC combo! After signing, the crew was on site within ONE WEEK to start the install and finished in two days. Joel, Ernesto, Sergio, Gerber, and Robert were all very patient with me and eager to address concerns. During my self-inspection, I noticed a few issues. Lior, the owner, personally guaranteed the work and insisted that I should not pay anything until everything was resolved to my satisfaction. All issues were addressed the same day. Priya from the back office was able to schedule a permit inspection with the city super fast (typically inspections are booked out for months right now) and it went off without a hitch. Highly recommend this company. My AC is working great!
I am adding an ADU in my garage and as a result had to relocate my heating/ AC to the crawl space. I called a few companies and got a few estimates and one of the companies was “ the GURUES “. The rep name was Rich. He was very professional and went through the process and explain what they will do. They were the lowest bidder for the job so I signed the contract with them. As promised by Rich, the relocation took only 2 days and the two gentlemen that showed up for the service knew what exactly needed to be done as promised by Rich and I am very happy with their work. Since I wrote the above review, things has developed. There were unfinished items that the company was supposed to send someone to finish. I had to call them a few times before they send their tech to to finish it. There is still one item that they refuse to finish. I hold $1000 of the payment until they come and finish their work but I realized that they had charged my credit card without my authorization. Overall I am not happy with this company and they will not have my business any more.
I had requested the service of HVAC for split AC in my garage, new duct work to a small office room and also for air balancing for my current central AC system. Ritchard Weatherly initial came to my residence for inspection and provided detailed quote for all project separately, so that I can decide which ones I would like to get done. he also suggested that split AC for small office room is an over kill and suggested the duct work from current central AC system. On the actual day, James and Oscar came to complete the project. They realized that duct work to the office was not possible, so suggested to get portable AC for that room, but they completed the air balancing for the remaing room. Though they had shown up for a bigger project but ended up only doing the air balancing, so only charged for labor hour and a very reasonable rate. I was impressed with their professional approach and honesty and would highly recommend them.
Eric C did a fantastic job installing our furnace and smart thermostat, and the office was communicative and responsive. Thanks again!
I called and set a tech appointment for the next day. Somehow they didn't get it on the schedule, so I traveled to my rental for no reason. Rescheduled. The HVAC tech came this time, put on the gauges. There was no pressure in the system. He charged me $89 to tell me he would charge me $500 for each pound of R22 (5lbs total) and $800 for a leak test. $3300 total not including any unforeseen repairs or $8K for a new condenser and evaporator. My system is a 1996 Trane in fine condition. No rust, not faded & sturdy. They don't build them like that any more. I bought 10lbs of R22 for $450, a yellowjacket manifold and a set of hoses. I had the thing blowing cold in a few hours.
Rich at HVAC Gurus came to inspect my current furnace and gave me an estimate for the replacement. He was very attentive and listened to what I needed and made sure to work within my budget and my time schedule. He was also honest on what he could do for the replacement job. The installer then came on the scheduled date and completed the job within a day and did a clean job and a proper installation. The system is up and working. Rich also made sure to follow up after the installation.
I was looking to replace my old gas furnace with a more modern energy efficient heat pump. I spoke with multiple vendors and was told that California was too cold for heat pumps. This statement didn't make sense to me as most modern heat pumps work in - degrees environments. Rich was the only sales person to agree and set me up with a heat pump rated for up to -22 degrees operation. Thank you Rich, now I am staying warm and saving lots of money!
Rich @HVAC Gurus came out and gave me an estimate for a new HVAC system to replace my 20+ year old units. He was very receptive to my needs and cost issues and worked to get my units in ASAP at a good price. The technicians completed the installation in 1 day and did a great job. I love the new system. After the install, Rich made sure to follow-up with me and immediately made sure that a few minor issues were addressed to ensure my satisfaction. I am happy with the results.
Very professional company. Good support - they answered all of my questions before and after the install
Our home had original insulation from 40 years ago. Our interaction with HVAC Gurus has been nothing but stellar. It started from the beginning. I was very happy with Kamaal courteous and knowledgeable attitude. He very clearly explained the process, answered all my concerns and no sales pressure. We agreed via email/systems and the finance person, Priya , explained the payment plan. Their CEO Lior called to talk about a concern that I had. On the day of the project, the crew came in, very clean and organized. They were very careful to cover everything. They knew what they were doing and had their process down. They were done with the project by 4pm. They left the place spotless, we did not even had to vacuum !! I will highly recommend them to anyone. Good job guys !!
Everything is working great. The installation was good, Eric was polite and professional .
HVAC Gurus came recommended from Attic Pros. We needed a new furnace (old one was from the 1950s). Lior (Leo) Zeevi, one of the owners, conducted the onsite visit at our home. He was friendly, honest, and walked me through all the options (furnace, smart thermostat, install options, etc.). The following week, their technician Eric Capella arrived to install the furnace (Carrier 59TP6B with 96 efficiency rating) and Ecobee smart thermostat. Eric was respectful, professional, and helped explain all the items he was installing. We're so happy we chose HVAC Gurus and would definitely recommend them to friends, family, and neighbors. THANK YOU, Gurus!
I can't recommend these guys enough. Simon came out for a quote. Told him what we needed, and he walked me through scope and recommendations, not rushing and taking time to make sure I understood and asked questions. He provided a quote quickly. Quote was higher compared to competitors which made the decision hard. Glad I went with Gurus. Jose and his crew came out and did a bang up job. System works great, team was professional and clean, and job was completed on time, on budget, and to spec. They aren't the cheapest but they are the best.
I called in for an estimate and Simon came in to do that. Once he was done I realized in chatting with him that he was the owner!! He was not trying to get as much money out of us, but trying to get the best possible product at the most reasonable price possible. He even matched us a couple hundred bucks lower that we got from another hvac company's quote. When the installation actually happened, we realized that our current thermostat was not compatible, so he threw in a new thermostat for us for free. I would recommend them to everyone! Ask for Eric Capella to do the installation for you.
Simon was very polite and respectful when giving my new system estimate. He explained everything and did not force anything