Reviews (38)
Flavone’s were great to work with. They were prompt in submitting a fair & reasonable bid for replacement of the HVAC system. All of the technicians were prompt, polite & knowledgeable, answering all of my questions. They left the worksite spotless after thoroughly checking that system worked perfectly. I would definitely recommend them & will use them for some upcoming plumbing work.
Stephen staied late to get the job done and did what we agreed to do. Nice guy, I would use Falcone again every time
Called for appointment and received a time for 8 to 10 am. By 10;30 no one showed up or called so I called and left a message. When I was called back I said it was too late my morning was wasted I went to another company.
Rude customer service
Great people great service!!!!
Stephen did an excellent job of solving our clogged sink problem.
It's a great company to do all my plumbing Recommended my friends and family.
Mike Falcone and his team did a fantastic job installing HVAC in our home. They were courteous and informative when explaining what the job entailed, and they kept us apprised of their progress. At the end of each day, the job site was clean. The project was completed on schedule and the pricing was very fair. Impressive operation.
Falcone plumbing team (Steven and Mike) is an awesome and do work professionally with comparable package, cheers
Good professional service came in masked did the work and cleaned up
I called Falcone Plumbing because I had a toilet that was phantom flushing at all hours of the day and night. After talking to Mike on the phone, he scheduled his team for the same day. Stephen arrived with a mask and booties on. He was prompt, courteous and and very knowledgeable. Since Stephen was here repairing the phantom flusher, I had him replace the ball float on the master bedroom toilet too. Falcone plumbing came highly recommended and now I see why. I would definitely call Falcone again should another issue pop up.
Responsive, professional, high quality services. We have used Falcone for 20 years whenever we’ve needed their services.
Had an issue with replacing a copper pipe at my house. I called them and explained my situation and they were here with in the hour.
Last summer, or AC stopped working on a Sunday. I left Falcone a voicemail on Sunday night. Got a call back first thing Monday morning. By 9:45am their technician was here. He checked the AC unit and replaced the capacitor. Responsive, quick and professional. We were happy to have our AC back. Would definitely use Falcone again.
Falcone Plumbing, Heating & Air Conditioning have been helping us maintain and improve our '50s-vintage home for more than ten years. Their work has ranged from major to minor, including replacement of the original sewer lateral, replacement of other water supply and waste lines, installation of central air conditioning, water heater replacement and a number of less complex repair and replacement jobs that I wasn't comfortable attempting myself. The common features of all of these jobs were their high quality, attention to detail, and fair price. Falcone's technicians are always professional and efficient, and Mike Falcone takes a personal interest in ensuring that jobs are completed correctly and in a timely manner. Give them a call! UPDATE 11/3/2020: When my mother-in-law’s furnace wouldn’t start, we knew who to call. A Falcone technician named Mizael arrived at her home well within the two-hour window in which we were told to expect him, and he was polite and professional. I noted that he was wearing a disposable face covering correctly during the entire job. That’s worthy of mention for any customer in these times, but since he was coming into an older person’s home it was especially important. Mizael quickly determined that the electric igniter in the furnace had burned out, and he showed me the failed part. He had to depart briefly to obtain an OEM replacement. With a new igniter, the furnace started and operated perfectly. Before completing the job, Mizael used instruments to check for carbon monoxide (CO) and natural gas leaks around the furnace. He didn’t detect any CO, but he did detect a very small natural gas leak where the flexible supply line connects to the furnace. After he inspected and tightened that connection, the leak was eliminated. I appreciate his making those important safety checks and explaining them for our peace of mind. Thanks for another excellent job!
Our water heater went out less than two years after acquiring it. Called Falcone and they were out right away and replaced the heating unit and got it back up and running. Steve the service man was great and went out of his way to find the part locally and get us back up and running same day. The part is under warrantee and they did not charge us for it even though they sourced it themselves rather than sending it back to the manufacturer. Did everything you'd want to solve the issue!
AC was made to work, but made to work well is a negative. It quickly continued to have problems again. A slight rust on the upper edge of a capacitor was said to be at fault, the prongs in contact had no rust. The company charged $225 for a capacitor that is listed for $14.45 on amazon, on top of the diagnostic fee of $135. The AC still does not work properly, I'm giving my business to someone else who can properly diagnose the issue and not charge for $360 for half an hour and a basic capacitor installation.
My technician was Steven he’s was very nice and got right to the source of my problem I had with a outdoor pipe leak . They were also very reasonable with there cost and I can’t thank you 🙏🏾 guys enough it’s been so hard to find response companies and you guys nailed it thank you!!!
Great company. Willow glen based. Fast service at discounted prices
Bad call service. Unprofessional. Update: definitely not fake. Been in the willow glen area for years , of course you dont have me as a customer i didnt want your services.