Reviews (53)
Oliver Rios installed a hot water heater quickly and efficiently. Excellent customer service. Highly recommend.
I am in a complex and my knob that turns on the water in shower broke off. They called out THA, an Oliver came out and fixed a plumbing issue that resulted in new toilet and shower faucet kit! He went above and beyond replacing it with a better toilet and shower head then the one we had before. He was hard working, kind and made sure everything worked top notch before leaving. I highly recommend this company! the customer service and work is highly valued.. THANKS THA!!!
Oliver Rios came out to fix a plumbing issue in our bathroom and was so quick and friendly. Great experience, I would recommend this company to anyone looking for a professional, knowledgeable plumbing service!
We used this company to jet our our main drains after the last big rains. They did a fantastic job. Neat and tidy. Very personable. I highly recommend their technician Daniel. He did a great job. We have had them out numerous times for a variety of heating and air issues over the years and have always been pleased with their service.
DO NOT use this company. SDGE has better technicians than these guys. Instead of replacing my wall heater they decided that the "booming" was due to incorrect venting so they totally revented the system, put in a new thermostat (3rd thermostat since 2004) and gas leakage detector. SDGE came out to inspect and noticed that there was a delay in the ignition. Hector, one of their technicians argued with SDGE guy. SDGE showed him. This was in May 2021. From Sept 2021 to April 2022 I was out of state caring for elderly parents so the heater didn't get ran. Tried to run it in Oct 2022 but it wouldn't turn on. THA Santiago came (was early) and fixed electrical issue. It did go boom when he turned it on but he acted like it was normal. It wasn't under warranty (only 1 year) and the CARE program expired so it cost me $98. Sometime later it went boom again and I called SDGE because it was obvious that THA didn't fix the original issue and charged SDGE a bunch of $ to revent the system. SDGE tagged out the system as unsafe due to floating pilot light (not secured) and not the right ignition mechanism. I called THA and they said they would order the part. This was Jan 17, 2023. A week goes by and no word. I called on the 24th and they said the part is on order and they'll check with technician to see when it will be in and call me back. 26th no response so I call them back and 2 people later I get the story that I need a new heater. And I was told they left me a message on the 25th. I never received a message. In 2004 a wall heater cost $1200. Who knows how much one will cost now. They knew I needed a new heater but they were willing to let SDGE pay for reventing when clearly that was not the problem. In the meantime it is in the low 40s at night! Repeat: DO NOT CALL THA!!! They DO NOT KNOW WHAT THEY ARE DOING! They're happy to charge SDGE thru the CARE program---our tax $$$$ at work!!!!
Nice family business there's not too many around.
THA is great and I highly recommend them. We wanted central air and heating installed in our home, which was built in 1933. We spent quite a while getting quotes from other companies before we came across THA. Some of the other companies never got back to us and the ones that did were pushing us to go for split units. The initial consultation by Matt was by far the easiest one we experienced. He let us know that installing central HVAC would be no problem, even in our old house. Matt was very professional and his years of experience showed as easily assessed our house and got back to us quickly with a quote. Not only that, but they quoted us for almost $5k less than the other companies were estimating for installing central HVAC. Scheduling the work was also very easy and painless. They just completed our installation and the experience could not have been better. Wes and Luis installed our central heating, air, and did all the duct work. They were very communicative at each step of the process, super friendly, and did a great job finishing the work without interrupting our work-from-home schedules. They seemed to really enjoy their job and it is apparent that THA treats their employees well. I really cannot recommend THA enough and will be using them for my future plumbing and HVAC maintenance needs.
Highly recommend
Great plumbing company!nice friendly owner and staff!
Great service from Oliver R. He was on time despite a busy schedule. Very professional and nice, explained everything he was doing and possible outcomes. I would definitely use THA again, but hopefully my daughter won't flush any more toys down the toilet ;)
Oliver = 10/10 Knowledgeable and quick.
I can't say enough good things about Matthew and his crew. We live in a 40 year old townhouse in Tierrasanta, the heater and airconditioner were way past replacing. Matthew came out to give us an estimate, after his initial visit came back two more times to study the layout of the house. In his proposal, he laid out everything they were going to do and why. When they started the job, opening walls and ceilings, there were some obstacles that could only be seen once the wallboard was removed. He and Victor studied the problems and came up with viable solutions. Once they were completed he had his wallboard man come out and bring everything so you would never know an opening had been there. Unlike the competition, you speak and meet with the owner of the company. No fancy TV ads, just good quality work.
I Had to have THA come out for an emergency plumbing issue. Oliver Rios showed up really fast and was very professional and kind. He was very respectful of the property and you wouldn’t haven even known he was here at all, he left his work space clean and just how he found it. I don’t know much about plumbing, so he walked me though what he was doing and explained everything. Great worker and was very professional.
Disappointed. Upon installing a water heater at my gals' place, the technicians resized the gas pipe and caused other joint connections to leak gas. Technicians discovered the leak and in Spanish told each other "let's leave, because we're going have to remove the whole pipe again" and took off. The following day, another set of technicians told her to repair it. She reached out to the owner and received no response. She hasn't had gas for over a week.
Yesterday my wife and I heard a hissing sound coming from the wall in our room. Come to find out it was a leak. Called THA and had Oliver R show up after 1am to cut the drywall to find where exactly it was coming from. He patched it up, stopped the leak. Said he’d come back and finish the job. Came back this morning and did just that.! Thank you for the fast quality service THA! Thank you Oliver R!!!!
Maria, the SDGE program manager has a combination of compassion and courage to interact with all customers. She always answers, or returns telephone calls promptly. The level of politeness and professionalism she displays is beyond reproach. Congratulations to THA for an outstanding partner!
Oliver Rios came out for a leaking issue with our HVAC system.. We have originally had a different company come out for repair and unfortunately the company's technician was not yet as educated with the flow/innerworkings of the system. Oliver explained with simplicity on what he was going to do and why. He had to undo what the other company did along with fixing the drain pipe being clogged. The end result was success. His hard work and knowledge brought peace of mind and comfort for my family and I. We have been living in a hotel for 9 weeks due to a slab leak. We were finally able to come back home and immediately had this issue. Thank you Oliver.
David Ontiveros did a great job! Thank you to him.
Very pleased with service checkup from William R. Very professional and knowledgeable on upkeep for our furnace and air conditioner. A true asset to your company, thankyou.
very nice experience since contact with Maria Flores Program Manager and tell her my Dad Enrique Valencia needs, she explain me all about the program and send to my mobile home a technician, to do the water heater installation, to be honest they exceed our expectations. I Highly recommended, is very easy to us to give 5***** thank you