Reviews (59)
Installation went well. Careless with glue on glass hard to remove or cannot remove.
Product and service was outstanding.
had heating and air conditioning in one day. very fast and down to business. installers were on time and very polite. would definitely hire them again.
We bought windows which was a disaster. Took 7 months to finally get the job finished. Zero follow up once you sing and give a down payment. Would not recommend
* Excellent, team was very efficient and professional,I would recommend them to everyone.
The sales person was great. Alundas Havens was very professional and courteous. The walk through was thorough and my AC work amazing now. Im am very satisfied.
They honestly got everything installed and working rather quickly but........2.5 days later the unit stopped working. I was clearly surprised and upset and called them out right away. They determined that the heating unit was not communicating with the thermostat. They have never had this happen before and they would have to order a new unit. No problem I was understanding until I heard it was coming from the east coast and they had no idea when it would be coming in. Mind you we live in Southern California where we have weather at 105 degrees. They didn’t offer to bring out a window unit or anything to alleviate the heat in our 90 degree house until the rest of the unit was delivered. I guess I would say there customer service isn’t up to what it should be.
I was very satisfied by the work done. The installers did a perfect job. Everyone was courteous. My only complaint was the salesperson. He talked a good game, but was incorrect on many details. He told us we needed a new garbage disposal, which we agreed to and then did not put it on the work order. He stated we could keep our backsplash... NO. He sold us a sink that would not have fit. He would not return our calls. We still do not know the final cost of the project.
When the men showed up they immediately started taking out windows and wasted no time replacing them. Their attention to detail was very impressive. Armando and his crew were exceptionally polite and move like a well order machine. I love the new Windows and the job that was done.
Our installer was David and he was excellent. The quality of the work is clearly that of a CRAFTSMAN.
Sales guys were great, worked hard to get the price closer to my comfort zone. Easy to schedule appointments, had to call them to confirm install date, though. Flooring is beautiful, installers were polite and attentive to detail. My condo looks beautiful.
I love my new kitchen cabinets,they look beautiful and my kitchen looks larger. The sales rep. Ruben was so helpful and nice.In the future i will have them do my bathroom. Rey did the work in my kitchen,beautiful job Rey!! Thank you.
All the team members were very polite, friendly and completed the work quickly and was high quality.
Had new HVAC installed. Very sort wait between contract signing and installation. Installers were friendly and very efficient. Neat removal of old HVAC and nice cleanup after work completed.
Installer made home improvement history with his expertise, hard work, and stunning results! I envisioned 10 days of pain, and got perfection in TWO! Rocky is the best!
great job works good techs nice guys thanks
Excellent Sears rep. Joshua and outstanding installers. Wonderful work.... love our new HVAC system...
Air conditioning specialist did an excellent installation and detailed explanation and answered all questions. It was a pleasant experience, and I highly recommend Sears services.
Eight windows replaced. Windows are great. Installation was good. Only giving 4 stars because the installers moved furniture to install and did not put it back in place before they let.
It was a good experience, the company was good an honored the sales mans quote.. even though the new furnace that was ordered was not correct an one to fit the size for the space cost more. The installers were very nice, cleaned up perfectly, were quick, an finished in a little over four hours..