Reviews (99)
Good service
Claudia was very nice person very professional explain everything she needed to explain very clearly and In the language that I needed to understand everything.
Claudia was able to come fix our air conditioning unit on the same day on a holiday. We really appreciate her enthusiasm and professionalism. She was able to provide great service and advice.
Claudia was on time and efficient. Feedback was great!
Josue and David were great! Courteous, professional, and got here earlier than expected to get the job done 👍
My central AC unit wasn't working. The service rep, Claudia Alfaro came out. She was fantastic! Claudia was on-time, courteous, friendly and knowledgeable. She diagnosed the problem (capacitor) withing minutes, had a replacement on her truck and replaced it. Excellent service!
Claudia was my technician, very professional, explain all the service she was doing, I'm very satisfied with the service she performed. Thank you Claudia.
We love Felipe and the Superior Mechanical Team. They have serviced Loveland Church for over 15 years. Quality, courteous knowledgeable, and dependable. I recommend them to all.
Felipe was very knowledgeable. I learned a lot from him. He saved us a lot of money. We definitely will use his service again. He made us a happy customer.
Fantastic service! Felipe was amazing. No need to ever look anywhere else for heating or air problems! One month after moving into our house the weather got cold and we tried our heater but it wasn’t working. We have a Nest thermostat (it was already installed when we moved in). Felipe arrives and greets me with such a friendly attitude. I tell him the problem and show him to our heater. After a few minutes he starts configuring the Nest thermostat and found out it was installed incorrectly. We have a gas heater and the Nest was configured for a water pump. It was 52 degrees in our house and Felipe was very sympathetic for us. He manually turned on the heat before beginning the process of re-configuring our Nest. A small gesture, to be sure, especially since he had the heater working properly within the next 10 minutes, but it’s the little things that make or break an interaction. After chatting for a few minutes (Felipe was a blast to talk to) we said our goodbyes and he was on his way. If I ever have any issues with my heater or air conditioner in the future, I will not hesitate to call Felipe!
The service I received was phenomenal I had been putting this instal off until the last minute bc just dealing with this type of stuff is never fun but Claudia was so friendly and helpful everything was very smooth and it was a lot less of a headache than I anticipated big shoutout and thank you to her
Superior mechanical is truly superior! My installation went extremely smooth and the worker was very friendly and knowledgeable. I highly recommend using them!
Timeliness, Problem Resolution, Professionalism, Communication] Josue is very knowledgeable and professional to repair my AC unit's failure. He troubleshot the AC breaker in main box which burned the fuses in AC box caused the unit to break down no power. I highly recommend Superior Mechanical Heating and Air for AC repairs.
Claudia was my tech and she was Amazing on time professional she explained everything and gave great tips for keeping the house cool she was in and out will absolutely use this company again
Claudia was very helpful and explained the process of our ac unit needs, would recommend to anyone in San Bernardino for quality and fast work. Very happy
Claudia with Superior Air was very attentive and professional to all of our concerns!! The company was on time, efficient and made sure all our questions were answered accordingly. An overall great experience!!
Very professional and personable. Along with the job at hand, no heat, they did an inspection and diagnosis. The work was completed in a timely manner and I was given a detailed explanation, with pictures of the heating problem at hand. Along with that I was given an estimate for the repairs. I am very satisfied with the experience.
Claudia was amazing and very professional . I will definitely be requesting her again!
Timely, trustworthy, would definitely recommend to family
Both techs were excellent. Very knowledgeable and personable. They explained everything in detail, which I truly appreciated. I would definitely used this company again. Hopefully, those two techs, Claudia and I think the other techs name was Jose, or Joseph. We all had on masks and I wasn't sure if Iheard his name correctly. He was great also. I am so pleased. Thank you so much.