Reviews (19)
good service. prodessioanl technicians.
They have a Groupon deal that they're not honoring they came out and tried to sell me a service that I already paid for through Groupon that they did not honor terrible customer service.....
These workers were conscientious and skilled they took care of my problem and no time and the price was very reasonable. I'd recommend them.
Royal breeze the owner kevin should be a shame of his self you send out your employee Dionne he's a Theft, lier,Fraud he did put the part on my AC THAT went out and now my Ac making noise that was never there so I got charge $280and I want my money back this company I will never use again now kevin not answering the phone and haven't return my calls it's okyou won't be Bless and gave me fake receipt bad business I don't recommend this company this just happen sept 1st and sat 3rd 2022 I will be taking further Action against this company
While temperatures are reaching over the 100 mark our air conditioning gave out. I called a number of places, some wanting $100 just to come out and none were available for same day service. When I called Royal Breeze I wasn't put on hold and they said they could be here in just a few hours. Minutes later I received a call back and they were here in 30 minutes. These guys are terrific. They went above and beyond with more than reasonable rates. 5 star rating, I'd give them a ten. You need a repair, install or maintenance call Royal Breeze. They are amazing!
The technician was very professional, reliable and knowledgeable. He gave key elements on maintenance and how to keep my system running it’s best.
Royal Breeze is the best HVAC in Sacramento. My AC was leaking and caused my ceiling to cave-in. Kevin came out same day and took a look and got it fixed the next morning! Good prices too!
I won’t choose another AC company ever again in Sacramento. Kevin and his team are great. I called in the morning and that same day they were out servicing my AC. And the best part was it’s only $59 for a same day service fee! Highly recommend Royal Breeze Heating and Air.
I want to thank Kevin Brown/Royal Breeze for an extremely professional and wonderful job installing AC units in my rentals and keeping up with the maintenance. He was honest, friendly, and on time…..explained everything in detail and his pricing was affordable. I would highly recommend his company to anyone in need of AC or heating service. Great job Kevin!!!!!
My heater went out during very cold temperatures and I called Royal Breeze heating and Air Conditioning and explained my problem. The Owner Mr. Brown called me back within 20 minutes and let me know that his technicians would be at my place within an hour. The techs arrived in 45 minutes. They were courteous, kind and professional. They had my service up and running within 2 hours. I will use them again and I have told my family and friends about them. Thank you Royal Breeze Heating and Air Conditioning and Mr. Brown! I am warm again.
Very good customer service!!! I've been a customer for over 10 years and I highly recommend Royal Breeze...always on time and never disappointed!
Great experience Kevin is amazing. Thank you again!!
WARNING! This company and the owner Kevin Grant Brown are fraudulent criminals. They will attempt to scam you and then charge you a fee for their time
Tech only knew how to fill a house unit. They filled my house unit, because they said that was the problem, it worked for a little after they left, and the unit stopped working. I called the tech who was there, he said he had no idea what the problem could be. He said he would call back, never did.
Really, really happy with Kevin's work. Diagnosed the problem and gave me options. He suggested further tune up, but with zero pressure. He broke all options down by cost, and was clear about what was necessary vs what was just tune up. In the end, beyond just fixing, we could not believe how much he improved our A/C. I mean, suddenly the thermostat at 78 felt like walking in an industrial fridge. Nice guy too.
These guys showed up, didn’t do the tune up we had asked for but instead immediately tried to sell us on more services, then determined we were 2lbs short on our Freon and wanted three times the going rate to add it, I said no thanks and they dropped the price by more then half (that should have been my sign) I agreed and they charged me $110.00 to add 2 lbs. this seemed to solve my initial problem which was a noise issue even though the heat worked fine on this 6 year old unit. The very next morning the unit Was blowing cold air and would not work. I called in a more reputable company and they came out and found that they hadn’t checked any of the standard things you would do for a tune up and had grossly over filled the Freon causing my compressor to overheat and shut down. We drained the Freon back to the suggested levels and it worked for the day but now it appears that we have a more serious and expensive problem due to their visit. I called to discuss and was told they would call me back with a answer but never heard back from them. Trust me when I say spend a few extra dollars and go with another HVAC service company
they charge too much and they don't finish their job properly left my thermostat wires hanging what's upset I didn't buy the $250 thermostat from them
Royal Breeze is the best! Not only did they come out immediately and after hours to fix our AC, but they also went above and beyond to ensure I got the refund I deserved from my home warranty company. Friendly. Trustworthy. Reliable - I truly can’t say enough nice things about these guys. Thank you so much for your help!
Mooer