Reviews (100)
Had the pleasure of having Jorge Gaytán come out to my house and to expection on my home for cooling and heating. Jorge was very professional and knowledgeable on question I had about things . Definitely happy with the company service thank you Jorge
I called in to get somone to come out and check out my ac unit. They did and let me know what was wrong with. They gave me options what to do next. I had a great experience with this company.
They install a new mini-split unit and didn’t add the additional Freon. After about 4 months the unit stopped working. They came back out and reset it and said it was fixed. After going back & fwd w/them they say nothing else they can do. Unit was out of warranty. Another company came looked at it and fix the problem immediately. It just needed additional Freon because brand new units usually don’t come full. Just enough to get the unit up and running. Although, the initial installation was on point. I’ll give them that.
I wanted to let you know one of your service providers, car #18, is a reckless driver. This morning he almost hit my car 3 separate times. He came up on a slower driver in his lane and just came over into my lane without looking. I was next to him and I had to swerve while honking my horn. He swerved back into his lane then back into my lane almost hitting me again. But instead of going back into his lane, he decided to double down and drive down the middle of the 2 lanes. To speed around the person in his lane. Again, he almost hit my car AND the car that he was trying to pass. The road wasnt very large and both of us were driving on our respective medians to not get hit. This is the car I was able to get this pic at the stoplight
I am convinced these 5 star reviews are not real, probably friends asked to leave a good review. I've had nothing but a horrible experience with this company. The unprofessionalism is unreal. After trying to get information on why my account was closed out they forwarded me to their supervisor Salvador who the staff confirmed was in the office just for me to get sent to Call Forwarding 3 times. I received a follow up call and the rep. I spoke to said she'd transfer me over to Salvador and once again my call was sent to Call Forwarding. I called again and the rep. I spoke with confirmed that he was in but she didn't know what I wanted her to do and all she could do was transfer me again and surprise surprise I get sent to Call Forwarding. Ridiculous.
Jorge was super professional and nice and was really informative on the issues in my home !!
I am very pleased with the work of, service technician, Jorge Gaytan. He is very professional, customer service oriented and helpful. He installed a new wireless thermostat and he took the time to help me install the app on my phone and learn how to control the thermostat from my phone. Thank you, Jorge!
I must be the unlucky one. I started in Aug 2020 with the help offered to low-income weatherization. After intial qualify, start with inspect, furnace off in Aug 2020. I was told after all the weatherization completed someone will repair or replace furnace. Now six months later, no heat for my children nor I (a sr. citizen on disability) and with only a space heater for any attempt of not freezing, in the middle of covid that J from the Co came said five different issues w/ the furnace. Every time clarification was requested the reason changed. I was then told that my furnace was turned on by J to check it for co2 leak. I told the Super NO J did not turn it on. He said well then he has a problem, its my word against his. Ten mins later after super says J did not need to turn the furnace on. The Company super I spoke to said he would NOT give me any of the findings from the services done. He said he closed out my file. So I did get great insallation, beyond that I was better off before I called this Co. Ive been told RE will not come back because they only have locals in Bakersfield, Lancaster and paramount. He said its too far. The documentation and photos I have taken do not add up.
Jorge Gayton just finished servicing my home! He was very quick, efficient and kind. Explained everything he was going to do and answered all my questions! Very pleased with everything he fixed!
Jeorge Gaytán was the gentleman who assisted us at our home today. He was on time and extremely friendly. Walked me through the process of what he was doing and explained everything in detail. He was professional and answered any questions I had. Business need more employees like jeorge ! Thank you mr. Gaytán you were great!
Jorge Gaytan did an amazing job at my house! Definitely recommend.
Jorge Gaytan did a very good job, finished everything in a timely matter . He was very respectful, professional and friendly.
Had such a great experience with Jorge Gaytan . Came in on time very friendly and got the job done quick and correct.
Reliable energy sent out Medina to inspect and do some work at my home. He was professional ,respectful and did very good work. He was on time ,very polite and a very nice man. I would highly recommend him.
Luis is a good worker. He knows what he’s doing and fix the problem right away. He did an excellent job. Keep it up.
Jorge Gaytán y Saúl Castañeda did a wonderful job and has great customer service. Very professional.
Jorge Gaytan did a great job, He is really friendly and answered all my questions.
Jorge Gaytan was very good and took his time with everything to make sure everything was to my approval. He explained everything while he was doing it, which was reassuring .
Gorge gaytan: was the agent that came out to help just have to say thank you so much Gorge for all your help! he went out of his way to show myself and my mother how to clean out our wall furnace along with some pretty nice tips on how to do it.
Jorge Gaytan was an excellent and efficient worker. Worked professionally and quickly. Would recommend him.