Reviews (28)
Very punctual courteous and informative.
Very Professional they did a great job installing 30+ units for my resort communication was very good. Vic's associates followed every rule we have on our resort they did a great job cleaning up after the project was done. Project Manager Fernando V
I upgraded my 22 years old system with a brand new XR Trane system, and spent $15K. at the end of the day I believe my old system was performing much better in terms of cooling capacity, noise etc. New system consumes same wattage of power and works extra time compared to my original system to get to the same set temperature. They installed two identical units, and there is a significant difference on their performance. lowering the set temp on both systems, one unit that covers 30% of house has to work double the time compared the other unit that covers 70% of the house. The main issue with the AC units across the board is that the part number on the quote are not searchable in the internet and you cant get detail info of what you are buying, and you have to trust them for what you are getting. One positive side was the professional and friendly technicians, and a smooth and on time installation.
Rene, Mario and Axel were great. Rene evaluated our A/C needs and suggested the best system for our home. Mario and Axel did the install and took care of everything. Thanks guys!! great Job by professionals.
Rene Hernandez from Vic's Air Conditioning has been my AC Guy for years now. I have confidently referred him to many Clients that all are pleased with the service, quality and customers service. Rene helped me in 2018/19 design a complete new system with zoned venting so I can control different parts of the house individually with one system. Most recently I decided to cool my garage with the Trane/Mitsubishi Mini Split Air Conditioner. The installation crew was professional, prompt and kept me apprised as they worked. They were very cooperative with slight modifications I needed so that it would come out right! Very pleased with the completed job and will continue to recommend Vic's Air Condition for small repairs to major installations with all my Clients.
We have used Vic's Air for 17 years to service our home air conditioning units and they are the best! Professional, knowledgeable and superior in keeping our 2 units serviced. We also use them for our water heater.
We recently had Vic's Air out to do a complete change out on our 20-year old mobile home heat pump AC/Heat unit. Vic's immediately ran into some hidden design issues with our home that required a complete modification on the equipment we had contracted for. Octavio figured out what we could do within our budget. He returned the equipment and materials back to his shop and had all new equipment delivered quickly. We ended up with a much better system than expected, at the original agreed to price! All the work was completed professionally on the same day with no delays. We would highly recommend Vic's Air for all your air conditioning needs! You can trust them to do right by you. Mike and Kate Armstrong
We have been with Vic's Air since 2003 when they installed the air condition units and furnaces in Venezia. The prompt service, detailed explanations about proposals, and their work is consistently excellent. We recently needed new heating units and air conditioners and Rene made the work order become reality in one day. Mario and his installation team made the complicated installations look easy. Also, I appreciated their tidy approach to each part of the job. DK
Excellent work and customer service. Our technician Jesus was professional and courteous. We love our new air scrubber we instantly felt the air cleaner less dust everywhere, we are so happy with their work.
Vic's AC sold us a two stage, top of the line Trane XC , $14,000 that was not as quiet as the Trane brochure advertised. At no charge to us, Vic's Air came out and added another return and enlarged the supply's. Now, we barely know the unit is running. Awesome customer service! I highly recommend Vic's Air Conditioning.
I’ve been in the property management business for over 10 years. Vics Air has never disappointed me. Thanks to their knowledgeable and friendly technicians. I know whatever HVAC problems I’m having will be repaired in a timely fashion. Thank you Laura, Jesus, Diego, Mario, and Rene for all your help.
The team members at Vic’s are amazing.. they are very punctual with their appointment times.. Laura in the office was very sweet and helped us out a lot from setting up appointments and getting information about the services they offer.... great air conditioning business
Excellent Service! Vic's Air is extremely reliable and provides great service. I've been a loyal customer for a few years. Their response time is EPIC. They treat customers with so much care. I highly recommend Vic's Air!
Vics Air Conditioning not only respond quickly but they have great customer service from the front office to their techs. All around professional and I highly recommend their services.
The most honest and caring company! Their office answered all of our questions Such a great experience
Great customer service, the people from the office and the technicians are very professional and nice. When you talk with them, you can tell they know their job and that give you peace of mind.
They are awesome! From the girls in the office to the technicians. I had an issue with my air conditioning. They were able to fit me in right before the weekend. Rene was the technician who responded such a wonder. They gave me the best options, and explained everything thoroughly while meeting all my needs.
Thank you for fixing my ac!
Thank you Rene for the repairs to the Air Conditioning unit, it was a grate service and quick response.
Excellent service and quick response. Very professional.