Reviews (18)
Ed arrived and set my thermostat to the correct setting. He's also going to put in a request to have the filter area checked out because the air filter is hard to get in. He is fantastic and knowledgeable.
throughly explained my issues. Advised what services I needed and what I could hold off on. And they offer a better warranty than some car brands
that I have had a pleasure to deal with from this company has been a pleasure, from the customer work agent, to the techs. was taken care of promptly and of my questions were answered. I definitely recommend them!
The technician, Marcelius, did an outstanding job. He was prompt, thorough, professional, customer-oriented, efficient, and helpful. He answered our questions and made recommendations based on his findings. The whole process went well!
good experience overall! Avery and Adam left neat, no trace of actual job which I appreciate it. Even dispose of all old faucets, packaging from new ones.
My HVAC was turning in and off by itself 10 min, if not 5. The building was super hot. Ended up the drain duct was clogged. The professional came, did the work on the next day and the machine is working fine so far. The company is a bit pricey, but effective. The outcome is that my building is cooling again :) will use them again.
After a rather unfortunate and quite negative experience with one repairman in their roster (for which I complained), I decided to give the company another chance. I was thrilled I did. I've had the good fortune to be assigned Jacob M, a wonderful, skilled and personable technician. recommended!
I discovered that my heat exchangers were failing on my ~20 year old boiler. Bill Hahn worked with me and gave me an offer for a new boiler and hot water heater I could not refuse. On the days of installation, Bill R., Dalton, and Graham came quickly and were wonderful. Updates were communicated regularly, and all of them took their time going over my new setup, going over troubleshooting concerns, and even labeling all of the valves. I hope to enjoy this system for many many years to come. endorse .
excellent people to deal with. A person actually answered the phone. They were on time. Polite, neat, professional. Did a awesome job. building had a fresh clean smell when they were done. Showed pictures of before and after inside of ducts. Yuk gross. Looked perfect when done. Would endorse them.
Outstanding, thorough service. Explained Prompt with awesome communication. Love that they give an hour window for the appointment. Impressive company and service!
Anyone with a garbage disposal knows the fateful moment it backs up because of clog. Trace was here within an hour of my request and had it back to working I appreciated his explaining what he was doing and clearly answered all the questions I had.
Owners are essential & so is most of the staff.Home Depot dies if these guys keep doing what they're do'n.
Thanks to Jeffrey 😊, he saved the day. We finally have heat after being shafted by another local company and left waiting for weeks. Not only did he repair it, he also clarified that is was my thermostat that needed replacement, not a broken heat pump Thanks again Jeffrey, your efforts are greatly appreciated 👍. …
wonderful experience and customer service. contacted on Saturday and they were out to repair a leak within 45 minutes. Plumber was courteous, fast, and knew exactly what he was doing. The price of the repair was way less than I expected as well.
They were professional & arrived out rapidly to repair our boiler. Even texted to let us know they were on the way. Pedro was nice and explained the complication so we could easily understand. Were pleasantly suprised by the reasonable price. Before he even left our driveway they called to set up an appointment to get a quote for us on a new system. reccomend!
Ken was outstanding. He clearly and thoroughly explained the problems with my furnace, and provided choices on what to do. It was reassuring to deal with someone that was not trying to sell me something. I would endorse this company, based on this single experience
My A/C went out of course on a holiday weekend! I put in a work call at 8 pm Friday evening- Taylor arrived out right away 1 hr later! My motor was gone, but since it was under warranty a new one would be ordered but not until the following Tuesday & it was in the 90*’s! Taylor got a different motor from his truck & hooked it up for me to have A/C until my motor got ordered & replaced! He was kind, caring, professional, & He made a terrible experience a lot better!
My tankless water heater went out at 4:55 on a Friday before a holiday and they didn’t have anyone available until this morning . I knew it would be expensive holiday pay but what can you do ? They sent Billy out which I hadn’t met yet but he was wonderful ! He had it restored and showed me exactly what he did and how to prevent from happening again . fantastic project !