Reviews (12)
Western Equipment came to check a rattling noise on my unit. Luckily nothing serious was found but Jimmy still thoroughly check my unit, tightened bolts. I was late arriving but he waited for me which I really appreciated.
I have not had great experiences with most AC companies in the Antelope Valley. I recently called Western, and from start to end, they were professional and demonstrated their experience. I really appreciate their support, and overall service, I am grateful and highly recommend them.
This was a very scary situation and the folks at Western Equipment handled it fast, fair, and with total professionalism. While working from home I kept smelling something burning (like an electrical smell). I kept looking around the house and when I went up into the attic, the wiring leading to my air conditioner was arcing and had burned through the insulation, just short of starting a fire in the attic. After shutting off the circuit breaker, I called Western Equipment (Veronica). They sent out a technician the next morning (Ray) who diagnosed the problem and fixed it within a couple of hours (including a trip to get parts). They not only fixed the problem but serviced the A/C and it's now working as good as if it was new. I cannot express my gratitude enough for a job well done. This could have been a total catastrophe but the folks at Western Equipment are the BEST IN THE BUSINESS. I will use them for all of my HVAC needs...you should too.
Showed up on time and fixed the problem within 30 minutes
AC quit working just as we were getting a 110 F heat wave. Called and they came out next day. Technician checked out the system and found a bad capacitor. Replaced bad part then checked out system and verified everything else was good. Repair was just over $200 and much less than I had feared. Recommended and will use again if needed.
I called them in the evening when my home air conditioning quit, they came out promptly the next day, fixed it very quickly, charged a very reasonable price, and had the system up and running in an amazingly short time! They came highly recommended, had been out once before (to fix my heater during the winter), and they are my first choice any time in the future for any HVAC needs
They came and never wear a mask.
We have been working with Ralph , Terry and the guys at Western for years. They have always been the type of company that we know when we show up are ready and able to get the job done safely and efficiently.
Fantastic customer service and starting with the office personnel and the Technitian that came. The Technitian found a solution the problem and got it working on the same day. He is very professional and answered all of my questions. I will be calling them in the future. Thank you!!
We have nothing but positive things to say about this company. They were very responsive, honest, and quick to complete the necessary repairs on our HVAC system. Tim was our technician and he was very knowledgeable and kind! Thank you for helping us out.
My experiences with WES has been very positive. Their tech personnel are highly knowledgeable with many years of experience to back them up. Their office staff is always super friendly and eager to meet the customers needs - Kudos WES!
Went above and beyond. Very honest in their diagnosis...and that's hard to find in today's day and age.