Reviews (43)
First words out of his mouth or it’s going to be a 2 to 3 hour charge at $200 an hour for a $700 system original price and it would cost an additional $300 for AC fluid gave me an estimate of over $1100 Kept complaining about my cheap system made in China far as I know most things are made in China I highly recommend anybody else, but Hamels, heating and air conditioning
Our heater went out on Superbowl Sunday. Left a message and they called first thing Monday morning. Arrived and diagnosis the problem quickly. Came back early Tuesday morning and repaired the heater. They did a great job, and I appreciate using a local company.
Estimate provided for replacing existing heater unit. Luke is great! Solid customer service, on-time, knowledgeable, and thorough.
I can't begin to explain how satisfied I am with Hamel from the initial process to the end. But let me tell you in hopes that you all reading would take this to heart if you find yourself doubting this group/ Team that just swept through my house in just 4hrs. Luke's recommendations on my heating system was well experienced, professional and smart due to the old system I had not working the right way. He cares for his customers and really wants to make you happy with their service. They provided me with an enormous discount in wich there would be no way to pay back what he has left in my heart for my families sake. We had been cold every night for the past 3yrs, having a special need daughter who is life bound to a wheelchair constantly has cold feet due to bad circulation. I hope and pray for the best of Hamels team they are so awesome. During the installation they kept the house clean were always respectfull and were willing to help out more than what was contracted. The skill they presented is undoubtedly top notch and well dressed in all section of their business. Words can't explain the service they provide, you can't go wrong. If I were you folks Hamels should be #1 on your list if you need anything within the AC / Heating trait. Thank you from the bottom of me and my families heart and especially from my special needs girl Thank You Infinity. Oh by the way its hot in here lol now we can rest our sweaters in the house....God Bless Hamels.
The technician was play am prompt him did a really good job thank you Todd
After buying a fixer upper this year I’ve had the opportunity to work with many vendors on appliances in my home. Hamel’s has by far been the most knowledgeable, professional and responsible company I have worked with, I highly recommend!
Inspected and repaired our furnace. Mike was very professional.
I would like to say that I really appreciate how quick and professional these guys are. I am in the middle of escrow to possibly buy a house and had them come out to look and see the quality of the system in place. They were able to evaluate and let me know quickly, as time is of the essence in escrow, that I had 2 failed units that could possibly could set the home on fire if an unqualified person tries to work on the units. They sent me pictures explained in detail what was happening with the units and didn’t make me feel pressured. Amazingly knowledgeable. Thank you.
The Hamels tech was very knowledgeable and professional
Very professional and friendly family owned business with happy employees who go above and beyond to achieve outstanding customer satisfaction. I highly recommend this company with no reservations. Thanks for the great service.
Mike is very professional with his customer service. Technical skills are excellent. Great company
Though we have not decided what to do with the repair of our HVAC system, it has been a great experience having interacting with the owner Luke. What makes a pro is that they are very curious of difficult cases, when others shy away from it - Luke is one for sure! He came with several diagnostic equipment a couple of times. Best of all, he was interested in solving the problem we had knowing several other HVAC people could not figure out what the problem was. I have lots of respect for an owner operator like this and will definitely reach out to them again!
I believe the tech’s name was mike. He was on time and informative. Gave my system a full check and let me know the problem. Glad to support a local small business. Would def recommend
Jack the sale Represenative and installation guys led by Jesse communicated everything accurately. They were very considerate of my time and the installation. I am very impressed with everyone’s ability to get this install done quickly and then on time.
My central air was dripping from the condensation drain in the cabinet and Mike from Hamel’s was able to come out the same day and install an overflow safety switch, unclog the drains and orifices inside the unit, and clean the compressor outside and check the coolant pressures for me. Customer service was excellent and all of the problems seem to be solved! Mike was very friendly and professional and was able to show me his work and explain why it was necessary. He also was able to answer any questions that I had for him. I would highly recommend Hamel’s if your AC or heater is having problems!
As shown from my initial contact with Mike, the work was superb and done extremely well. His personality, work ethic, and knowledge of customer service and the need for my services were amazing. I will refer Hamel's and in particular Mike to anyone whom needs your service. Bravo Mike!!! Very respectfully, Rev. Jerry C. Moore Sr.
Mike was great and figured out the problem and was able to repair my issues right away!
Mike was just absolutely wonderful! He gave me options, and was very honest with no pressure. I will definitely continue to use this company.
Very professional. Showed up on time. Diagnosed and repaired the problem right away. Will definitely use them again and will recommend them to others.
Jack was so very helpful and knowledgeable for the type of home we have. Very professional as well!