Reviews (51)
Ron and the whole team were great. Fair pricing (we did a new A/C and furnace), and the team did a very clean, professional job of installation. Highly recommend.
McMaster has continuously provided amazing care and service, always going above and beyond expectations. Thank you to Anthony and Marie for being so genuine and kind during a difficult time. Your gesture was so nice and truly compassionate. Words cannot express.
Mcmaster Heating and Air conditioning service was excellent. They were very professional and knowledgeable at reasonable prices. Inspection was passed very easily. Definitely recommend them.
My service experience with McMaster has been positive and professional, and so good that I hired them for a second job at another property without hesitation! I became acquainted with McMaster while researching a contractor to install a Carrier variable-speed heat pump for our home. I recall a review on their site that was roughly “these are the guys to hire, don’t bother with others.” Well said. These are the guys to hire for professional installation of a Carrier system - done right. Not only do they know the Carrier product line, they are competitive on price and their customer service is what you would expect from a first-rate contractor. Each McMaster person works like they were doing the job for themselves - down to the smallest detail. This means that there is pride of workmanship and you are treated the way you want to be treated. Their excellent service is company wide; from the owner it extends to each crew member and the office staff who coordinate and schedule. Recently I needed to consider replacement or overdue maintenance of a 50+ year old HVAC at a condo property. I did not hesitate to call McMaster. Even though this work was a different scope, their previous work was such a positive experience that I didn’t want to consider any other contractors. Their advice was again honest and valuable. The energy efficiency of a new heat pump system was clearly the most compelling reason for replacement. An appropriate and reasonable unit was suggested, the price was within budget, and they were able to meet my remodel schedule. Communication leading up to installation day with McMaster was again first-rate. The same installation crew delivered and installed a fantastic system in just one day! BTW: the Carrier heat pumps just work and are worth the money, especially a variable-speed setup. Just get it installed by McMaster! Again, these are the guys to hire.
I hired McMaster to replace my furnaces and AC condensers with Carrier heat pumps and air handlers. I had 3 other HVAC companies bid the job but Ron was by far the most thorough in evaluating the job and explaining the trade-offs between different systems. The McMaster team did an excellent job planning the project before starting any work. For example, days before our scheduled installation Anthony came to check our electrical and plan out how new 240V circuits and low voltage wiring should be run. This good planning led to a smooth and proper installation with no surprises. The installation passed all tests and inspections with no issues. More importantly, my family has been very happy with our new heat pumps. Not only are we more comfortable with properly sized systems, but our garage and side yard look even nicer than before because of the extremely clean installation by McMaster.
I had a great experience with Ron and his crew. Ron personally showed up and gave me the quote on day1. He seemed very knowledgeable and detail oriented. I got a quote from 4 other companies. Even though Ron's price was not the most competitive I still decided to go with him since they were the only one who also inspected my ducts and told me that I have asbestos. Ron sent a professional crew to take out all the asbestos. Then his team came over with brand new AC and Furnace and installed them in a day. Overall, my experience was very positive and I felt that I'm getting a value for the price I'm paying. If you have questions in your mind, I highly recommend weighing the options ( 1 stage/ 2 stage, heat pump or not? , etc. ) with Ron personally. He's not in the business of just selling a product and leaving you hanging. He gives you his best advice right away. I have recommended Ron to couple of my friends and will continue to do so.
Absolutely, McMaster is a strong team, especial Ron! He is your decision maker who always think about his customer. I won't do other choices just trust them!!
The entire team at McMaster did a great job for us. Everybody was helpful, quick to respond to requests, and provided a very high level of customer service. The day of the installation was flawless. Anthony showed up early and got everything set up and installed in less time than we thought it would take. He is really nice and very helpful when questions came up. McMaster went FAR above our expectations. We will definitely use them for future needs and highly recommend them to others.
I worked with Ron and his team. They walked us through different solutions for complex personal health to arrive at a right solution that wasn't overengineered or overpriced. The most detail oriented provider among many we spoke to. I think we're set for life with our HVAC needs.
Very professional. Great crew. On time and reliable. Would recommend Ron and his crew for all your AC and heating needs. No more sleepless nights when we have those brutal heatwaves.
Had a great experience. Did what they said they would do and left the place clean like they had never been in my house. Would highly recommend them
High recommend, installed a new HVAC system quickly and efficiently.
Very happy with the work quality on installing new AC system. Very professional installers. Very helpful and attentive staffs.
We talked to five different companies regarding replacing our 3-ton 23-year-old Carrier HVAC furnace+AC system. Ron was the most impressive of the bunch, he knows his stuff and he was the only one that sat down with us to lay our our options and to answer all our questions. His estimate wasn't the lowest, but we were confident that we'd be getting a quality system expertly installed. Everyone on his team was professional and helpful during the installation and afterwards, and the new Carrier system is working great.
Last summer, I obtained four quotes for a replacement AC and furnace. I did a lot of analysis to figure out the kind of equipment and size of unit that I thought would work well for my home. When Ron McMaster came to my house to give me the quote, he was patient and answered all my questions (and I had a lot). Of the four quotes I got, Ron provided the only one that included the size and kind of equipment that I believed that I needed. The price for the system was fair, IMO. It was not the cheapest, but it included everything I was interested in. And I appreciated that McMaster is a Carrier factory authorized dealer. The team that installed the system was led by Anthony. Each member of the team was very professional and hard-working. They made sure to clean up everything at the end of each day. Anthony was super knowledgeable. There was a loud rattle which I hadn't noticed in my original system because that system was so darned loud. But with the new Carrier system being so quiet, we could then hear the rattle. Anthony ultimately came back and replaced some kind of pipe, eliminating the poorly-routed one from the original unit's installation. Anthony was so patient tracking down what was causing that loud rattle - I was very grateful. Anthony also took time to explain the new thermostat to me. I requested that Anthony place the thermostat in a slightly different location from my original one, resulting in a hole in the drywall from the original thermostat. McMaster arranged for a person to patch and repair the drywall, which I appreciated. Additionally, Jennifer and all the office staff were very kind and helpful in all our interactions. Now I have a quiet system that keeps the house cool in the summer and warm in the winter. I am very happy with my Carrier system. Lastly, everyone who came to my house wore masks due to covid, which I very much appreciated. Thanks to all at McMaster Heating and Air Conditioning!
Ron provided honest and straightforward opinion and answers to al of my questions (many questions). Excellent service from start to all the way through the inspection. Thank you!
The team at McMaster was a real pleasure. Professional, friendly and efficient! We love our new AC and am sure we will appreciate the new heating system this winter. I highly recommend them!
very polite when answering the phone. Arrived on time, did the install, cleaned up after themselves. Good quality AC I would highly recommend this company
Very happy with the lob they did replacing the heating / air conditioning system. Installers were very professional and punctual .I would use them again.
McMaster Air and Heat installed my new air and heating system with the best crew. In my research, it comes down to the installation company. Each member treated my home as their own home. I asked lots of questions and they were each super nice to answer and explain the system and process. If you are looking into a new HVAC system, call them for a very reasonable quote and the best installation. They left my home as clean as they found it. Give them a call and you will not be disappointed.