Reviews (28)
We recently had Idyllwild Heating replace our 30+ year old Regency fireplace insert with a new Kuma Cascade fireplace insert. It is amazing how much more heat is generated and how efficient this wood burner is. Once it is going there is hardly any visible smoke coming out of the chimney. Once they have the products in stock and available, Idyllwild Heating can always be trusted to be on time, clean, courteous, professional and will get the job done right. I was out of town for work and Kevin even made me a video to demonstrate how to operate the new stove. If you need quality products, professional service, and want to be sure your products are installed and will operate correctly, contact Steve or Kevin at Idyllwild Heating.
As always, these guys were super professional and just cool. Fast, clean and cordial. Thank you Idyllwild Heating!
Very helpful people
Our stove heating system wouldn't shut off and when I called for help Onay (not sure of the spelling) explained everything thoroughly and told me how to resolve the issue myself, as the techs are booked out so far in advance. She talked with me for nearly 15 minutes, educated me about the unit, and was super-friendly and helpful. I'll definitely use this company as soon as their schedule permits. Wow!
Superior service ..even when busy, Steve does not delay calling me back to schedule my jobs. He has kept me in the delivery loop for repair parts to my insert.
Tried to get them to come out to fix or replace a broken furnace. Steve said he'd check schedule and get back to me. While waiting over a week, I just signed a contract with another company. Being local isn't enough of a qualification. Why not simply say you're too busy? Would be more respectful/ professional.
When my insurance provider demanded that I have my wood stove inspected by professionals, I called upon Idyllwild Heating & Cooling. Steve was able to go to my property even when I wasn't there, and enter to take a look at my stove. He filled out all of the paperwork and sent it back to me quickly so I could satisfy my insurance provider's silly request. Not sure what insurance will demand next, but if it is related to my heater or stove, I'll call Idyllwild Heating & Cooling again. Thanks!
Steve and ALL his team are top notch professionals. He treats his customers fairly and is always there for advice and recommendations. He's not just a local businessman, he's a neighbor and a friend!
Had an appt. They never showed up or called.
Called these people about a mini split. Had no idea what a mini split is. Very unprofessional manner. Don’t deal with these people unless you want to know the wrong way.
Very Professional and honest. I look forward to dealing with them in the future as well.
Idyllwild Heating and Air did such a great job on our min-split air conditioning install! Totally professional company and fair and honest pricing. I think that their multi-generation experience and knowledge make them the best choice compared to other companies in the area. They also have a beautiful showroom right in downtown Idyllwild. My wife and I own a Five Star vacation rental called “The Ranch on Strawberry Creek” that rents to groups up to 18 people, so we like to do everything top notch. Idyllwild Heating & Air was a perfect match for our need for quality and good pricing. Steve and Kevin are great people to work with too! - Jeff & Bev
Excellent in every way. I've never dealt with a better contract service: Professional, friendly, expert, and more than reasonably priced. A family run business that treats you like family, maybe even better. Make them your first call. It will be the last you need to make!
Our heating recently went out. Kevin came by and gave me the bad news that the furnace needed to be replaced. He explained in detail why it had failed and took videos of the furnace to show me the multiple problems (the heat condenser had rusted through and flames were shooting where they should not be, leading to a system shut down). Kevin gave me a proposal later that day for an Amana furnace. I went on the internet and it had good reviews but I also kept reading on different sites that a proper installation was key to a proper functioning furnace and to ensure that the furnace would last its expected life. I spoke with Kevin for quite some time about the furnace, the installation, and adding a humidifier that actually worked (we had two in the past from other vendors and both had failed). Kevin also proposed an upgraded air filter system as we have experienced a lot of dust in the house. I cannot recommend Kevin and this company enough. Kevin and his father Steve really know what they are talking about and have been in business for years. The installation was done correctly and professionally, and Kevin fixed some of the improper ducting, etc. that had been installed previously by other vendors. We wanted to pay for this to be done once correctly and hiring this company achieved that goal. We are very satisfied.
Great experience love my new fireplace. Kevin is the best..please use them you won't be disappointed.
Good people and great products
Best quality work .Steve is a pro at what he does along with his team. If you want it done right the first time call Steve and his crew
It's a family business and top notch care if you have Fireplace or Furnace needs. Friendly, dependable with great service and the work is garenteed. I highly recommend this business.
Horrible , was told they couldnt even go to MTN.CENTER AT 243 AND 74. would never recommend them to anybody. After 1 month of false promises, the girl then sputtered they dont drive 6 miles in the community
The owner is rude and picks and chooses his work not the first time he has treated my customers bad. I have sent several there because he seems to be one of the more professional companies with always a bad customer service experience.