Reviews (100)
Our AC broke during the first heat of summer. I contacted a few places but no one was able to come until next day or week. As soon as the technician was on the way, I got a text and was able to track his arrival. Our technician, Frank, was able to assess our problem within 5 minutes, and had the part ready to get our AC unit working again. He was a lifesaver and I will use them again!
Professional, great job, on time, and quality work. 💯
We have used Same Day heating and air several times and have always had great service and results. Our upstairs air conditioner went out Friday and they weren’t able to make it until Monday, but they had it fixed within two minutes. A terrific company!
I was able to get same day service in an emergency. The technician was professional and fast with repairing my a/c. Would recommend 👍🏾👍🏾
Our A/C repair order has been assigned to MS Service/ Same Day Air via AHS; and it has been over two months so far, and it is not fixed yet. After about a month from original service request date, they mentioned they have put in their report and requested parts with AHS. At the time Nate, who handles warranty claims mentioned that they have requested AHS to order Evaporator coil (indoor unit) as well in addition to Condenser (outdoor unit); so that they can change the entire A/C system, though condenser unit is the only worn out part. Along came an estimate of $4609 in the name of modification and code changes that are not covered by AHS. The charges listed are superfluous and does not pertain to our existing set up which is already code compliant and does not require any modifications or code upgrades. They have listed charges for concrete pad which we already have nice and about 4” thick. They have listed charges for earthquake strap, we already have earthquake strap installed on existing unit hence shouldn’t be considered modification. We already have dedicated 50amps circuit breaker and outdoor disconnect and properly insulated wires, however they are listing charges to modify them. They are listing charges for refrigerant copper line set, primary and secondary drain pan replacement and changes to ductwork and Sheetmetal work in attic - all these currently exist, properly insulated and up to the code; and moreover these should not be required at all when replacing outdoor unit only. Also, for permit and inspection, I have clarified that we have right to pull directly from city and name MS Services as licensed contractor doing the work, that way we are not required to pay any additional processing fees they are charging in relation to permit and inspection. Upon requesting clarification on these charges, Nate mentioned these are the minimum required scope of work, which in fact not at all justified and fair given they are not required and/or considered modif
Very happy with the service and the results.
I am scheduling HVAC Tune-Up w/ MS Services Inc. through AHS. 9/22 - initiated the HVAC Tune-Up more details coming soon :) Update: Completed the work promptly and checked out!
The technician I got was Andre. He was very professional. He knew what he was doing. He knew what the problem was and solved it very quickly.
Very prompt service and good communication. When setting up the appointment, same day did a good job of understanding what repairs we needed and sending the right technician over. Technician was very professional, did a great job. There was full transparency of what was done and why with no hidden fees or surprises. Would recommend them!
Andre was very professional and provided good information and advice. He got my system back up and running in no time.Will use again!
Good experience with the checkup on our AC for summer.
Joanne was fabulous! She is professional, polite, and knowledgeable.
Feras Maher from Same Day Air Conditioning & Heating came today to repair my furnace that stopped from turning on. He diagnosed the issue quickly and repaired during the same visit. Kind, courteous and professional individual.
My unit was rated as "remove and replace (buy 1 from us). I called my home warranty and they sent Same Day AC&H out. The professional notice of prior arrival was very helpful, the warm greeting and professional attitude was clearly a great start. The tech serviced the unit, repaired the problems, got a motor and other parts order and set my unit up to run while the parts came in. I will always use a good company but someone not trying to sell me a unit for business is the best way to grow a stable and professional relationship with trust! Thank you.
We used the service from our home warranty. They are very professional and on time to fix the issues. I really recommend them.
Person punctual friendly knew what she was doing. After small repair she advised us of the situation; thanked us and she was on her way.
He was very professional, and he was on time. The company notified me when he was on his way. He was neat, and cleaned up when he was done. He explained what he did and what it meant.
Joanna came out to do a maintenance on our a/c . She was professional , pleasant, very knowledgeable , friendly and answered all the questions and concerns I had. She took the time to really explain everything. She is awesome. Same Day Air is lucky to have her. Appreciate you Joanna. Thank you so much , Joyce
Joanna was friendly and provided fast service! Explained what was performed in detail and gave me tips on future AC maintenance. Highly recommend!
My heater stopped working. Same Day sent someone out very quickly to troubleshoot the issue. They were able to identify and repair the issue after ordering the correct parts.