Reviews (100)
We had them come out from American Home Shield for our AC unit. They did schedule fast however they gave me false information. They looked at it for 2 minutes then came in and said the whole wiring was wrong and they needed to rewire the entire system. Then they said it also needed 7 pounds of freon and the home warranty did not cover that so it would cost me $1000. I said I wanted a second opinion. I had another AC place come out and it was the thermostat. My AC is working great with the thermostat. Do NOT use they are out for money and nothing else.
A total waste if time!!! Compay was sent out by American home shield, it took over 1 month to get a part needed for heater repair. Worse part is office staff kept scheduling appointments to install part and part hadn't arrived so we had to reschedule everytime...the day of the appointment!!! Then after receiving the part ready to install, another problem comes up with heater...understandable...but keep in mind it's 50 degrees outside and the house has no heat for over a month. They waited till end of day.. 2 days later to submit work order to insurance. At that point we were informed that compay could not fix the heater and the work order would need to get transferred to another company. Totally wast of time!!!! Look elsewhere if you want the heating or ac to be fixed correctly
I had the worst experience you can have with a company. First of all they lied to my insurance company and told them nothing was wrong with my furnace. The technician clearly knew something was wrong because it was flashing a code from the indicator board. They're liars and scammers stay away from this company!!!!
Crooks do not use this company. They try to take advantage of hard working people. They came out and dismantled my blower motor and told me that I need a new motor and there were missing parts on my unit. They then gave a false report to my home warranty company who told me that they would not cover the repairs due to the unit having missing parts.These Crooks then gave me an estimate of $1,200 to replace the blower motor. I called another company for a second opinion and thank God I did that. They came out and checked my blower motor the technician informed me that the motor had been removed and placed on the floor and that there were no missing parts and my motor did not need to be replaced he put everything back together and the ac was blowing great and only charged me $85. I will be calling the Better Business Beauro and filling a complaint on Just One Call. Just Crooks is what they should be called.
I got connected to this company through Fidelity home warranty. My Air conditioner was out for 5 days and I took off work in order to meet the technician and I let them know when I waited 5 days that I have 2 kids under the age of 5 who are not doing well with the heat. My window to meet the technician was from 12-4 PM. I was in the middle of doing something at my house and made sure to come back to my phone at 12pm exactly to find out that the tech showed up at 11:50 PM and called me and left a voicemail, then waited 2 minutes and left. I called 3 times in 10 minutes to get him to come back and there was no answer. I called in and tried to make a complaint and the operator refused to connect me to management. Refused to give me his last name. First is supposedly David but that could be a lie. When I asked for the last name for my records as I wanted to file a complaint and he said find another company and hung up the phone. This is a very unprofessional company. Do NOT USE.
Just one call is great. As I listen to David recieve calls, he tells you honestly what work that needs to be done with very reasonable price. They work with the very best interest of the customer even before thier company. And this is why it makes them one of the best company you can hire.
I called on Friday about my AC, they tell me they will send somebody on Tuesday. "Ok" I think, the heat wave won't hit until then I can manage. The repair tech came right before the end of the window. He is dressed very nice. He sees that my AC is in the basement, which is not hard to access but you may get a little dusty. He then tells me, he will not go into the basement. I asked him why, he replies, "I am not going into the basement" He takes a picture and walks out. When I called to see what would be done, they tell me they will get back to me tomorrow. It will be 102 tomorrow. My office where I work bakes in the afternoon. I had to shut down my work computer because it is over heating. It is currently over a 100 degrees. Nobody seemed to care that the coward repairmen wasted my time and if I went with a company that was worth anything, I am sure I would have had this fixed by now. Needless to say, I will never use this company again, I advise you to do the same.
My home warranty tried to send this company to fix our unit but they never showed up. They don't answer their phone and don't even have voicemail - what kind of business is that??! Would give no stars, but that isn't an option
The tech was very kind and had warm eyes but this is a con. He told me my unit needed Freon - except you can‘t know until the unit is running - $574, It couldn’t run until you replace the - Capacitor $185, and the contactor (?) $125, he also said I needed a core valve $40 (they cost .53 cents on Amazon). “For you $900 all in” I was told, He was on the roof. I was on the phone in my loft. I decided to go to the roof, and he was working on my neighbors unit (which was working and still is) and not mine!!! You get it? Total scam. He was telling me I needed to pay him $900 for an AC unit that wasn’t mine, what???? Today the new HVAC tech came out - to give me a second opinion and he charged me $512. $75 for the service visit, $437 for parts and labor, He said I didnt need Freon. Now the AC works great. It is a bummer that people feel they have to cheat you to make money. That was almost $400 and in these times when money is tight how can they do this during a heatwave? Because these other guys were so honest I signed up for their AC heating maintenance program, they are going to forever have my business and I will refer them to everyone but JUST ONE CALL? what would you do?
I called Just One Call because they are a participating contractor for LA DWP AC Optimization Program. They sent Greg and Danny to complete a central air conditioner tune-up at no cost. The service included outdoor coil cleaning, replacement of air filter and more. They also installed a free smart thermostat. Greg and Danny were professional and considerate, I recommend them to do your next service.
Thank you for the great work. Technicians Armen and Arsen have helped me with my air conditioner. Before that, I had some other technicians who couldn’t fix my air. I definitely will recommend my friends to have a deal with them. My brother wants to install a new HVAC. For sure those guys will do it professionally.
Armen and Daniel cleaned condensate coils, installed free nest thermostat and adjust the Freon. They did a great job, very professional.
Great service from these guys. Ashot and Garik are very knowledgeable. I would recommend their services to my friends and family.
Stepan and Gary are the best! They did a full service of our air conditioning unit, installed a Nest Thermostat and talked to us about how to run the unit more efficiently - they're super knowledgeable, friendly and professional. Definitely give them a call!
Armen is the man! Very helpful. Would totally recommend for future servicing and will be recommending to my fellow friends who are serviced by LADWP!
Arlen was great! Quick, efficient and very polite. I would recommend him and Just One Call to anyone who needs their AC serviced.
We participated in LADWP’s Optimization program and chose The contractor Just One Call from Glendale, Ca. They were very professional, friendly, and came out the next day! I highly recommend them for all your air conditioning needs. They cleaned and washed down our whole air conditioning unit which is on the roof. They also gave us a new air intake for the air filter and installed a smart thermostat from NEST! All for free! They did a great job and I would highly recommend them again for any air conditioning needs! Thank you guys for the great service!
Extremely nice and knowledgeable. Fixed all the issues I was having and even made it easy for me to upgrade my thermostat to an eco friendly one. They also made sure that everything was clean and working properly before they left. Amazing service and I would highly recommend them.
Greg came to install a more efficient air conditioning system. He was very fast and helpful. I would recommend this service to anyone.
Greg was amazing, very professional, he was able to fix our unit just in time for this heat.. Thank you so much!!!