Reviews (77)
We were thoroughly impressed with the service provided, from beginning to end. Kekoa had us off to a great start, pricing out the right unit for us (we were wanting to qualify for the energy efficiency tax credits) and answering all of our questions. The installation was seamless, and was even moved earlier so we didn't have to wait out a whole week without air in the current heat wave. Oscar and Oswaldo were our installers, and they were diligent, friendly, and made sure everything was done properly. Alvin stopped in to check on the progress and answer any additional questions We couldn't have asked for a better experience.
They were very professional & took my information ( in immediate need of ac repair) set appointment & hrs later called too cancel because they don't have a technician to service my area" I live in Cathedral City? I Would Not recommend" They should've of never set an appointment they couldn't make or not verified before making it . Left me in much worse situation then before I called them....
Excellent, fast, professional, and friendly service. The technician was knowledgeable and was able to diagnose the problem promptly. I recommend Real Time Bros HVAC.
Very good customer service, same day appointment and full and excellent communication with the technician to resolve the problem. I would highly recommend this company! Special thanks to Moses for resolving our issue.
Kekoa was absolutely amazing! He saved me thousands of dollars on something that he was able to fix properly and gauge next steps. I truly appreciate finding this company!
It was an outstanding service, as promised, I highly recommend them!!!
I worked with Kekoa, Anthony, Tien and Sam. Kekoa did the consultation and he was super knowledgeable and accommodating. He made sure I always had the best customer service and took care of me. He was responsive as this took as well over 3 months to do because we were waiting for solar installation first. But he was patient and always made sure I was updated. The installation guys got everything in within 2 days, super honest and nice to work with. They answered any questions I had during the process and they were an absolute team! Would highly recommend them :)
Great service from start to end, Moises provided explanations on work being done she was honest with needs for my system. Looking forward to using him and RT for services to maintain systems. Thanks!
Moises with Real Time Bros came out for a same-day appointment to see if there was anything he could do to improve the performance of my 19 year old cooling unit. I was hosting an event at my house the following day, so timing was crucial. Moises was punctual, clearly communicated the options, and left me with a colder house. I will gladly return for future business. The service won my future business, but the Naruto hints on the truck graphic won my heart
For over 3 years now, Moises and Daren have helped me through various mini splitter issues. Each time I have them out, they are extremely professional and very courteous. They always diagnose the problem efficiently while also providing the best and most cost effective ways of solving it. Can’t thank them enough. Will be using their services for years to come!
Called for my service check on my unit. Moises called and came earlier. Did a great inspection of everything and also educated me on the unit and how it was performing. Excellent service from these guys as always!
Great work
Service technician, Kekoa, was on time, polite, professional, knowledgeable and respectful of our home. He performed a maintenance service. We are very satisfied with Real Time Bros. from installation to service and we will continue to recommend them to others.
Dan and Anthony were totally awesome
I messaged them asking for dryer vent maintenance. Try why sent a tech over only to inform me they don’t do that. Wasted my day waiting for them when they could have just read my message clearly
Responsive, professional and courteous.
Mario Barrera very professional and knowledgeable. Extremely happy with my AC replacement service. Done in timely manner to my complete satisfaction. Highly recommend.
Sal is just awesome!
This company is fair and honest. Mario Barrera, the technician, was on time, courteous, friendly and did an awesome job.
Abraham, Bann and team from Real Time Bros did an amazing job replacing the heater and installing the AC system. As well as adding insulation. Very prompt and professional. Double checked and went over some details with us. Thank you from our family!