Reviews (100)
David D was exceptionally knowledgeable and kind person. He laid out the options to fix my issue and gave me fair prices with warranty included. He was professional quick and to the point. Would definitely call them again!
Nexgen sent out a kind and helpful young lady who matched my other est With added features. I’m very greatful for their help and hope to see them soon
Professional courteous detailed Ramiro excels expectations very satisfying service!
Noah was great! He made sure to explain everything that was going on with my AC unit. Made sure I understood how it worked. He also made sure my unit was working properly before he left. He was also very nice and professional. Would definitely recommend.
This is the second time Romero has come service my air conditioner. He was very friendly and patient and service was very professional. Thank you. Glad that I can get my service done by the same person.
I had the best experience today! Robbie was prompt, very friendly, and extremely knowledgeable.
Robbie was extremely helpful and informative. He made sure that we were kept in the loop every step of the process and wasn’t alarmist at all. Our HVAC is working perfectly - just in time for the LA summer heat wave.
Noah was excellent! Diagnosed the issue right away, got the unit working and gave me great peace of mind!! He was super and very professional!!!!!
Tony E. Came out today and let me tell you he was very nice and polite. The service he provided was very outstanding I loved how he cleaned my unit and will be calling back. Thank you NexGen!!!
The tech Ramiro was great he was through and explained everything in details, very professional!
Noah was the most helpful gentleman we’ve ever worked with. He gave us a full detailed report and ran through everything about our systems. I will continue to use next gen and request Noah to come out every time. If you’re looking to have your AC serviced by the best man in the business, call next gen and ask for Noah
Noah serviced my AC unit today. Noah was very friendly and helpful. He informed me of what he was going to be doing. He cleaned up the AC unit outside and left it looking good. He also gave me a few tips. Thank you Noah
Robbie came out and really helped to provide solutions to our issues and thoroughly explained our system’s functions to us. Excellent service and a warm smile! You’re lucky to have him working for you at NexGen! 5 STARS
I need a quick fix, and they came through on short notice to fix the problem. Noah was very professional and did an amazing job.
Christian was very thorough and really made sure everything was clear before he left. He was respectful and explained everything in a way that I could understand
I recently had the pleasure of hiring Nexgen HVAC for a repair job, and I cannot emphasize enough how impressed I am with their exceptional customer service. Carlos Acevedo and his supervisor Tim Eagleson, the technicians assigned to our project, went above and beyond to assist my wife and me, ensuring our experience was not only satisfactory but also memorable. From the moment Carlos arrived at our home, he immediately put us at ease with their friendly demeanor and warm personality. What stood out about both men was their willingness to engage in genuine conversations about their families and children, as we discovered our shared experiences as parents of young kids. This personal touch created an instant connection, making the entire repair process more pleasant and enjoyable. The expertise displayed by Carlos and Tim was truly commendable. They demonstrated a deep understanding of HVAC systems, quickly identifying the issue we were facing and efficiently addressing it. Their professionalism and attention to detail were evident throughout the entire repair process, ensuring that no stone was left unturned. Their technical skills and knowledge instilled confidence in us, leaving no doubt that we were in capable hands. While it is true that Nexgen HVAC may be slightly more expensive compared to other HVAC repair services, the impeccable customer service we received made every penny worth it. Carlos and Tim's dedication to going the extra mile, taking the time to establish a personal connection, and genuinely caring about our needs and concerns set Nexgen HVAC apart from the rest.
We contacted Nex Gen, this week and they sent Robbie. to assist us with servicing our AC unit. He was very helpful and explained what he was doing along the way.
Michael was amazing he actually was able to impress my husband. He is a stickler for quality workmanship and michael went above and beyond.
Michael was very professional made sure that everything was checked - very thorough. It was a breath of fresh air to have someone take interest in what they're doing, and took the time to explain what he was doing. I am old school and not usually impressed with the standard work ethic these days and Michael was by far the best technician I have had the pleasure to work with in a long time. I will request him for our next service. Great job Michael.
I recently had the pleasure of working with Michael M. and the NexGen Company for the maintenance and service of my AC and furnace, and I am thoroughly impressed. From the moment I contacted them, their customer service was exceptional. They scheduled an appointment promptly and displayed professionalism throughout. Michael's expertise and attention to detail were remarkable. He listened to my concerns, explained the process, and diligently inspected and cleaned my HVAC system. He went above and beyond, addressing minor issues and providing valuable advice. Michael's skill and knowledge were evident, and I felt confident in his work. Overall, Michael and the NexGen Company exceeded my expectations. Thank you, Michael and NexGen, for your outstanding work!