Reviews (100)
Manual was amazing and very professional. Give that man a raise
Luis worked well with the Rinnai techs and solved my complicated commercial tankless problem that’s been plaging me for years.
Every employee I interacted with was fantastic; on the phone and in person. Everything happened quickly from the time of my first call to service being completed. They kept me informed and explained everything. Both the technician who did the estimate and the one who did the install were knowledge, explained everything to me, and were extremely kind and professional. The company proactively communicates and uses real time technology to keep you informed about next step and exactly when to expect someone to arrive at your house. My home is old and they were able to trouble shoot using my space well, avoiding stumps, and rerunning gas lines through fences. I highly recommend and will use this company again.
Used this company in the past and will keep using them. Technician is knowledgeable and thorough. Great communication and service is fantastic! Highly recommend for plumbing needs.
Enrique arrived before I expected anyone to respond! He replaced the warranty parts, told me what to expect, and was done in an hour. Wow! Thank you, Monkey Wrench!!!
thermostat inspection
Rick was knowledgeable and patient. He answered all my questions and got the job done.
Not the smartest bunch of people. Cant waste another minutes trying to even explain why u should look somewhere else for a plumber.
Rick Aguirre and Mario Ceja performed the project [removed the broken tankless water heater and replaced this with a new system] in a relatively tight closet space and in a time frame shorter than I had anticipated. I was impressed by Mr.Aguirre's professionalism and craftsmanship. Thank you for following up with our phone calls, Rick, along with Kevin at the main office.
He did my heating and air
David was on time, very professional and did a fantastic job... I would recommend David service for future work needed to be done I'm was very satisfied with his work thank you David...
Very professional and took the time to clearly explain what he did and recommendations to our system. Will definitely use them again.
Outstanding initial encounter to assess my condo renovation project's heating needs! Jeremy inspected the original, ancient wall furnace in my unit and collaborated with Monkey Wrench's home office to ensure that the scope of my project was understood. I feel confident that this initial visit and the ensuing installation will fully resolve my heating needs, and increase the energy efficiency of my home. Thank you Jeremy and Monkey Wrench!
I have been using Monkey Wrench for servicing my AC/heating unit. The company took over La Canada Air, who we used for years. Monkey Wrench kept all of the La Canada Air employees on their staff which I greatly appreciate. The guys working for them in this department are great and they are familiar with our house. They give professional, honest service.
Rick who came to give me a quote on a tankless water heater was very professional, knowledgeable, and helpful in giving me all the information I needed to make an informed decision.
Kai did a great job repairing my leaky shower valve!
I cannot recommend Monkey Wrench enough! What started out as a sewer line issue, became an emergency main line issue and Felix and his team were able to proactively, professionally and promptly take care of us. Not only were they able to quickly identify the issue and solve the problem, they provided great recommendations and never felt like they were upselling. Felix and Elias were even able to come back to make sure everything was OK with our irrigation system that was damaged with the main line repair.
Detected water leak and completed repair satisfactory.
Helpful and responsive. Highly recommend!
Although I did not receive a call to update the appointment window (as promised) the technician Luis more than made up for it with his professional demeanor, politeness and knowledge. The appt. was over in no time and I am pleased.